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  1. Help-Desk
  2. HELP-8130

FIWARE.Request.Lab.FIWARE Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Blocker
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi ,
          I have a problem with my previously running application under my
          account gaebler@invivo-gmbh.de.

          All the installed instances disappeared.
          Next thursday I will have a meeting with a potential customer, where I
          want to run a demonstration of my prototype.

          Could you please, restore my instances from a backup, so that we can
          relaunch the application.

          I expect that the servers/machines are shut down from time to time, if
          they are not used. And indeed my last demonstration was in november.
          Could you tell me how often I should use the application on the
          servers, so that they are not shut down?

          Best regards
          Ralph

          Invivo GmbH
          Dr. Ralph Gäbler

          __________________________________________________________________________________________

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          [Created via e-mail received from: gaebler@invivo-gmbh.de]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		2d 5h 15m 1 Poznan Node Helpdesk 19/Jan/17 3:54 PM
            In Progress In Progress Answered Answered
            		10d 21h 49m 1 Poznan Node Helpdesk 30/Jan/17 1:44 PM
            Answered Answered Closed Closed
            		25s 1 Poznan Node Helpdesk 30/Jan/17 1:45 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            fla Fernando Lopez made changes -
            HD-Node Poznan [ 10921 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.FIWARE Lab Assistance.
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            PSNC Poznan Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            PSNC Poznan Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            PSNC Poznan Node Helpdesk added a comment -

            Poznan node has been recovered from failure.

            Show
            PSNC Poznan Node Helpdesk added a comment - Poznan node has been recovered from failure.
            PSNC Poznan Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            PSNC Poznan Node Helpdesk added a comment -

            Hello
            I'm sorry to inform that Poznan node is experiencing critical disaster of storage. Recover from failure is pending.

            Show
            PSNC Poznan Node Helpdesk added a comment - Hello I'm sorry to inform that Poznan node is experiencing critical disaster of storage. Recover from failure is pending.
            ichulani ilknur chulani made changes -
            Priority Major [ 3 ] Blocker [ 1 ]
            Hide
            Permalink
            ichulani ilknur chulani added a comment -

            Dear Poznan node team,

            Could you kindly help this SME? They are a grantee of one of the accelerators (FINISH) and need urgent help.

            Thanks,

            ilknur
            (FIWARE coach)

            Show
            ichulani ilknur chulani added a comment - Dear Poznan node team, Could you kindly help this SME? They are a grantee of one of the accelerators (FINISH) and need urgent help. Thanks, ilknur (FIWARE coach)
            jicg José Ignacio Carretero Guarde made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ] Poznan Node Helpdesk [ psnc ]
            jicg José Ignacio Carretero Guarde made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                PSNC Poznan Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: