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  1. Help-Desk
  2. HELP-8079

FIWARE.Request.Lab.FIWARE infographics shows only 6 regions.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Hi,

      It seems there is an issue with the infographics/monitoring tools. The page shows only 6 regions.

      I was trying to get stats for Spaintenerife, but can not see it in the list.

      Could you kindly see check if the tools are working properly?

      Thanks & best regards,

      ilknur

      İlknur Chulani

      Technical Lead
      Atos Research & Innovation
      ilknur.chulani@atos.net<mailto:İlknur.chulani@atos.net>

      T +90 212 286 4666
      ITU ARI-2 Teknokent B Blok K4
      34398 Maslak, Istanbul, Turkey

      www.atos.net<http://www.atos.net/>
      https://atos.net/en/insights-and-innovation/innovation-labs

      [cid:image002.png@01CFE2E5.8B76CA80]

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        Activity

        Hide
        danieles Daniele Santoro added a comment -

        This issue is related with the component that synchronise Monasca with mongoDB and Fernando is already aware of it. Few details in order to reconstruct and troubleshoot the problem:

        Starting from about first week of December 2016 the component which should synchronise Monasca with mongoDB stopped filling up mongoDB for that reason many regions were grey on Infographics.

        As of today the mongoDB which should contain all the realtime information about regions using the new monitoring is completely empty (no region entity are present) therefore monitoringAPI and Infographics do not show them.

        Let me know if I can help in some way to resolve it.

        Best,
        Daniele

        Show
        danieles Daniele Santoro added a comment - This issue is related with the component that synchronise Monasca with mongoDB and Fernando is already aware of it. Few details in order to reconstruct and troubleshoot the problem: Starting from about first week of December 2016 the component which should synchronise Monasca with mongoDB stopped filling up mongoDB for that reason many regions were grey on Infographics. As of today the mongoDB which should contain all the realtime information about regions using the new monitoring is completely empty (no region entity are present) therefore monitoringAPI and Infographics do not show them. Let me know if I can help in some way to resolve it. Best, Daniele
        Hide
        ichulani ilknur chulani added a comment -

        Dear Daniele,

        Thanks very much for the insights. Do you know if anybody is already looking at the issue? Is there an estimated time for resolution?

        Kind regards,

        ilknur

        Show
        ichulani ilknur chulani added a comment - Dear Daniele, Thanks very much for the insights. Do you know if anybody is already looking at the issue? Is there an estimated time for resolution? Kind regards, ilknur
        Hide
        fla Fernando Lopez added a comment -

        Dear Ilknur,

        We have detected several problems in the monitorization tool, we have update the content and prepare new release and actually it is running again.

        Fernando

        Show
        fla Fernando Lopez added a comment - Dear Ilknur, We have detected several problems in the monitorization tool, we have update the content and prepare new release and actually it is running again. Fernando

          People

          • Assignee:
            fla Fernando Lopez
            Reporter:
            ichulani ilknur chulani
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: