Details
-
Type: extRequest
-
Status: Closed
-
Priority: Major
-
Resolution: Done
-
Fix Version/s: 2021
-
Component/s: FIWARE-TECH-HELP
-
Labels:None
-
Sender Email:
-
HD-Chapter:Security
-
HD-Enabler:Wilma
Description
Dear Help Desk,
we can not access the FIWARE Lab cloud, through
https://account.lab.fiware.org/.
Can you help?
Kind regards,
Aleksandar Šiposki,
PAYS development team
[Created via e-mail received from: Aleksandar Siposki <siposki@gmail.com>]
Comment by siposki@gmail.com :
Dear FIWARE Help Desk,
Our tech support for network administration has discovered that there is a
problem with your service when using IPv6 protocol in a DNS search for
https://account.lab.fiware.org/. There is no service present there, and our
proxy is configured to target IPv6 protocol when enabled.
From our side, problem is solved, because we have configured the proxy not
to use IPv6 for this address. But, as this is an open service platform that
encourages participants to contribute, we strongly advise you to erase AAAA
from the DNS or to enable service through IPv6 address to prevent network
problems that other users might encounter.
All the best,
Aleksandar Šiposki,
PAYS development team.
2016-12-19 16:41 GMT+01:00 Help-Desk <jira-help-desk@jira.fiware.org>:
>
>