Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Volos
Description
Dear FIWARE Lab team,
Our demo app is on the Volos Node. We have an account at the FIWARE Lab and
I was wondering until when it can be alive. At this time we need the app for
demonstration purposes.
Can we keep this account? Until when it could be?
Best regards,
Hara Koutalou
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[Created via e-mail received from: =?iso-8859-7?B?1+Hx3CDK7/X03Ovv9Q==?= <hara@matrix-it.gr>]
Activity
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
HD-Enabler | Unknown [ 10910 ] | |
HD-Node | Unknown [ 10852 ] |
HD-Node | Unknown [ 10852 ] | Volos [ 10924 ] |
Assignee | Pietropaolo Alfonso [ alfopietro ] |
Assignee | Pietropaolo Alfonso [ alfopietro ] | Volos Node Helpdesk [ uth ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Summary | [Fiware-lab-help] About our account | FIWARE.Request.Lab.Volos.About our account |
HD-Enabler | Unknown [ 10910 ] |
Fix Version/s | 2021 [ 12600 ] |
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
7d 1h 18m | 1 | Volos Node Helpdesk | 01/Dec/16 1:57 PM | |||||
|
15s | 1 | Volos Node Helpdesk | 01/Dec/16 1:57 PM | |||||
|
46s | 1 | Volos Node Helpdesk | 01/Dec/16 1:58 PM |
Hi Hara,
When you login to cloud portal,:
1- click on your user name on the top of the page, on the right corner.
2-select settings menu.
3- in the page that is displayed , select "Account status"
4- It will tell you the expiry date for your community account. If the expiration date is coming up, you can ask the Volos node team to extend the duration.
I will assign the ticket to the Volos node in case you request for an account extension. Please let us know either way.
Thanks,
ilknur