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  1. Help-Desk
  2. HELP-7658

FIWARE.Request.Tech.Problem to access to VM created in SpainTenerife nodes.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi,
      I have problems to connect using SSH clients to VMs created in the SpainTenerife node, in fact if I try to access to the VM using the "view display" button that appears in the connection tab I get an error (Failed to connect to server (code: 1006)).

      Attached an screenshot of the error.

      [cid:image001.png@01D23681.D0EEFCD0]

      Best regards;
      Miquel

      Miquel Milà

      Research & Innovation
      Software engineer

      T +34 935043661

      IMPORTANT - MAIL ADDRESS CHANGE: From now on, please use mail address miquel.mila@atos.net<miquel.mila@atos.net>
      The former @atosresearch.eu address was cancelled

      Av. Diagonal 200
      08018 Barcelona
      Spain
      es.atos.net

      [cid:349045816@01072011-319C]

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      _______________________________________________
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      [Created via e-mail received from: "Mila Prat, Miquel" <miquel.mila@atos.net>]

        Activity

        Hide
        burak Karaboga, Burak added a comment -

        Dear Node Team,

        Miquel is having problems connecting to the VMs using the "view display" button. Can you please help us with this?

        Regards,

        Burak

        Show
        burak Karaboga, Burak added a comment - Dear Node Team, Miquel is having problems connecting to the VMs using the "view display" button. Can you please help us with this? Regards, Burak
        Hide
        fw_support_st Atos Spain Tenerife Node Support Team added a comment -

        What's the IP address of the machine that cannot be reached?

        Show
        fw_support_st Atos Spain Tenerife Node Support Team added a comment - What's the IP address of the machine that cannot be reached?
        Hide
        fw.ext.user FW External User added a comment -

        Comment by miquel.mila@atos.net :

        Hi,
        In this moment I only have one VM in this node. The IP of this VM is 192.168.1.36.

        But this problem appears with any other VM that I start in this node.

        Best regads;
        Miquel

        -

        Show
        fw.ext.user FW External User added a comment - Comment by miquel.mila@atos.net : Hi, In this moment I only have one VM in this node. The IP of this VM is 192.168.1.36. But this problem appears with any other VM that I start in this node. Best regads; Miquel -
        Hide
        fw_support_st Atos Spain Tenerife Node Support Team added a comment -

        machine has floating address 212.128.217.130. It is ssh reachable this way. Could you please try?

        Show
        fw_support_st Atos Spain Tenerife Node Support Team added a comment - machine has floating address 212.128.217.130. It is ssh reachable this way. Could you please try?
        Hide
        fw.ext.user FW External User added a comment -

        Comment by miquel.mila@atos.net :

        Hi,
        I cannot connect to the VM using the "view display" button that appears in the "Connection" tab, I get this error message " Failed to connect to server (code: 1006) ".

        When this connection works I will test with other SSH clients.

        Best regards;
        Miquel

        -

        Show
        fw.ext.user FW External User added a comment - Comment by miquel.mila@atos.net : Hi, I cannot connect to the VM using the "view display" button that appears in the "Connection" tab, I get this error message " Failed to connect to server (code: 1006) ". When this connection works I will test with other SSH clients. Best regards; Miquel -
        Hide
        fw.ext.user FW External User added a comment -

        Comment by miquel.mila@atos.net :

        Hi again,
        I hope that my last email not sounds very rude, it's not my intention. On Monday I'll try to connect to the VM using other SSH client.

        Best regards;
        Miquel

        -

        Show
        fw.ext.user FW External User added a comment - Comment by miquel.mila@atos.net : Hi again, I hope that my last email not sounds very rude, it's not my intention. On Monday I'll try to connect to the VM using other SSH client. Best regards; Miquel -
        Hide
        fw_support_st Atos Spain Tenerife Node Support Team added a comment -

        Access already available for the customer

        Show
        fw_support_st Atos Spain Tenerife Node Support Team added a comment - Access already available for the customer

          People

          • Assignee:
            fw_support_st Atos Spain Tenerife Node Support Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: