Comment by ayman@alquimia.io :
Hola Henar,
The VM is in the account twistapp (isaac@twistab.org). It is an Ubuntu
14.04 called "tweakme".
I am sure that I'm doing something wrong, but i'm unable to figure it out.
I don't want to kill and regenerate more instances and IPs in FiLab...
As i mentioned, i tried SSH with the keypair that i created in FiLab, and i
also tried with my own key that i generated locally and uploaded. I am
using "root" as user.
I'm also unable to access the VM via Display (asking for user and password).
Saludos
Ayman Moghnieh Technology strategist, Alquimia.io
phone: (+34) 6260 75537
web: www.alquimia.io
email: ayman@alquimia.io
<http://twitter.com/@AymanMogh>
<https://www.linkedin.com/profile/view?id=AAMAAAqmctsBC6GUxQU52MfULpuhxiRh-ziDzIY>
On Fri, Nov 4, 2016 at 10:36 AM, Help-Desk <jira-help-desk@jira.fiware.org>
wrote:
> Hi
> Could you tell me how you try to access to the VM? It seems that
> everything is right. To access to your VM, you should use ssh -i
> yourkepair.pem user@IP. When user is centos or ubuntu depending on the
> image used.
> In addition, tell me the VM name (I cannot see any VM in your account), to
> check it.
> Regards,
> Henar
>
> ------------------------------------------------------------
> -------------------
> Henar Muñoz created HELP-7653:
> ---------------------------------
>
> Summary: [Fiware-lab-help] Unable to access VM machine
> Key: HELP-7653
> URL: https://jira.fiware.org/browse/HELP-7653
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: Henar Muñoz
>
>
> Hello,
>
> I am trying to access my VM with SSH and getting
>
> NOTE: You have accessed a system owned by FIWARE Lab.
> Permission denied (publickey)
>
> Also, when I tried to access via FiLab Display i'm asked for username and
> password.
>
> It is located in the Spain2 region.
>
> I have created :
> - a keypair, and downloaded it.
> - a security group with TCP for ports 22 and 3306
> - a floating IP from the pool public-ext-net-01, and assigned it to the VM
>
> I repeated the process several times with the same result.
> I also generated a keypair locally and uploaded it, and used it with the
> same results.
>
> Is there somthing i'm missing in the configuration?
>
> Thank you in advance
>
> Since January 1st, old domains won't be supported and messages sent to any
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> Please, send your messages using the new domain (
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>
The issue has been emailed:
HELP-7653) [Fiware-lab-help] Unable to access VM machine *Dear Ayman,
I forwarded you issue to the spain node support team. They will check your problem and they will write to you soon.
Best Regards,
Gergő