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  1. Help-Desk
  2. HELP-7357

FIWARE.Request.Tech.Apps.ApplicationMashup.FIWARELab.MashupPortalDown

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Good morning,

      we are using FDCS and wirecloud but this morning they aren't availables.
      Seems that all the infrastructure are down.

      Thank you
      Best regards
      Nicola

      ---------------------
      This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

      [Created via e-mail received from: nicola.prunella@terasrl.it]

        Issue Links

          Activity

          fla Fernando Lopez made changes -
          Fix Version/s 2021 [ 12600 ]
          aarranz Álvaro Arranz made changes -
          Summary FIWARE.Request.Tech.Apps.ApplicationMashup.Wirecloud not available FIWARE.Request.Tech.Apps.ApplicationMashup.FIWARELab.MashupPortalDown
          backlogmanager Backlog Manager made changes -
          Summary Wirecloud not available FIWARE.Request.Tech.Apps.ApplicationMashup.Wirecloud not available
          HD-Node Unknown [ 10852 ]
          aarranz Álvaro Arranz made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          mev Manuel Escriche made changes -
          Summary FDCS and Wirecloud not available Wirecloud not available
          mev Manuel Escriche made changes -
          Assignee Kenneth Nagin [ knagin ] Álvaro Arranz [ aarranz ]
          mev Manuel Escriche made changes -
          Link This issue is cloned by HELP-7558 [ HELP-7558 ]
          knagin Kenneth Nagin made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          aarranz Álvaro Arranz made changes -
          Assignee Álvaro Arranz [ aarranz ] Kenneth Nagin [ knagin ]
          aarranz Álvaro Arranz made changes -
          Description Good morning,

          we are using FDCS and wirecloud but this morning they aren't availables.
          Seems that all the infrastructure are down.

          Thank you
          Best regards
          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: venerdì 23 settembre 2016 10:16
          A: nicola.prunella@terasrl.it
          Cc: giovanni.riganti@terasrl.it; antonio.lobefaro@terasrl.it; massimiliano.siliberti@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) FIWARE.Request.Tech.Apps.ApplicationMashup.ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 10:15 AM
          ------------------
          Dear Nicola,

          you were right there were a problem connecting to the {{https://ngsiproxy.lab.fiware.org}} proxy from {{https://mashup.lab.fiware.org}}. We have fixed it by applying this patch: https://github.com/Wirecloud/wirecloud/commit/a815234abc8ecf978c2fce9df96649e34e3a99f7

          Thanks again for reporting the problem :)

          Best regards.
          Álvaro


          FW External User - Wednesday 9:39 AM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Hi Álvaro,
          1. Please leave it running until the end of october.
          2. I'm not using a custom instance of WireCloud. Our application point to : https://mashup.lab.fiware.org/lprunella/tera-4-incense#view=workspace.
              I have checked again the ngsi proxy url https://nsgiproxy.lab.fiware.org with the same error, while with the ngsi proxy url https://mashup.lab.fiware.org:8443 the our application is going well.

          Thank you
          best regards

          Nicola
          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: martedì 20 settembre 2016 17:24
          A: nicola.prunella@terasrl.it
          Cc: giovanni.riganti@terasrl.it; antonio.lobefaro@terasrl.it; massimiliano.siliberti@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) FIWARE.Request.Tech.Apps.ApplicationMashup.ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 5:23 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response, but we're very busy with the Release 5 of FIWARE.

          {quote}
          1.will this temporal instance be up and running until the end of October?
          {quote}
          I have not problem in leaving it running until the end of October, just in case it is useful for you.

          {quote}
          2.do you know when the old service at https://ngsiproxy.lab.fiware.org will be restored?
          {quote}
          It was restored on 17 August and I don't seen any problem either using the {{http}} or the {{https}} version of the proxy. Are you using a custom instance of WireCloud, aren't you? maybe there is a configuration problem and your python installation is not able to validate the https cert used by {{https://nsgiproxy.lab.fiware.org}}

          Try this:
          {quote}
          root@wirecloud:~# python
          Python 2.7.12 (default, Jun 29 2016, 08:18:26) [GCC 5.4.0 20160609] on linux2 Type "help", "copyright", "credits" or "license" for more information.
          >>> import requests
          >>> response =
          >>> requests.post('https://ngsiproxy.lab.fiware.org/eventsource/')
          >>> response.status_code
          201
          {quote}

          Best regards,
          Álvaro


          FW External User - Wednesday 4:19 PM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Hi Álvaro,
          In relation to the ngsi proxy that was not running, i have found on this link: http://stackoverflow.com/questions/38632584/wirecloud-fiware-lab-ngsi-http-proxy-is-alive that you have deployed a temporal instance of the NGSI proxy at the following URL: https://mashup.lab.fiware.org:8443.
          Then I have used it and now our application is running again.
          In the meantime we are invited to IOT Solution World Congress that will be held on Barcelona 25-27 october.
          The questions are :
          1.will this temporal instance be up and running until the end of October?
          2.do you know when the old service at https://ngsiproxy.lab.fiware.org will be restored?

          Thank you

          Best Regards

          Nicola



          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: lunedì 5 settembre 2016 18:28
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) FIWARE.Request.Tech.Apps.ApplicationMashup.ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 6:27 PM
          ------------------
          Dear Nicola,

          I've tested it and seems that the NGSI proxy service is working ok. are you getting the same message "Error connecting with the NGSI Proxy: Connection Error" from the NGSI source operator?

          This is what I have used for testing the service:
          {quote}
          $ curl -v http://ngsiproxy.lab.fiware.org
          * Rebuilt URL to: http://ngsiproxy.lab.fiware.org/
          * Hostname was NOT found in DNS cache
          * Trying 130.206.125.250...
          * Connected to ngsiproxy.lab.fiware.org (130.206.125.250) port 80 (#0)
          > GET / HTTP/1.1
          > User-Agent: curl/7.38.0
          > Host: ngsiproxy.lab.fiware.org
          > Accept: */*
          >
          < HTTP/1.1 404 Not Found
          < X-Powered-By: Express
          < Vary: Accept-Encoding
          < Content-Type: text/plain
          < Date: Mon, 05 Sep 2016 16:24:07 GMT
          < Connection: keep-alive
          < Transfer-Encoding: chunked
          <
          * Connection #0 to host ngsiproxy.lab.fiware.org left intact Cannot GET / {quote}

          The "Cannot GET /" message is the expected one ;-)

          Best regards.
          Álvaro


          FW External User - Today 4:00 PM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          FW External User - 29/Aug/16 11:52 AM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          Álvaro Arranz - 17/Aug/16 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: In Progress

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          FW External User - 06/Sep/16 9:24 AM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Dear Álvaro,
          i'm getting the same error, however i was using NGSI proxy URL : https://ngsiproxy.lab.fiware.org inside Operator Settings of NGSI source of Wirecloud.
          Instead the test that you have used is http://ngsiproxy.lab.fiware.org that use the port 80.

          Thank you

          Best regards
          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: lunedì 5 settembre 2016 18:28
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) FIWARE.Request.Tech.Apps.ApplicationMashup.ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 6:27 PM
          ------------------
          Dear Nicola,

          I've tested it and seems that the NGSI proxy service is working ok. are you getting the same message "Error connecting with the NGSI Proxy: Connection Error" from the NGSI source operator?

          This is what I have used for testing the service:
          {quote}
          $ curl -v http://ngsiproxy.lab.fiware.org
          * Rebuilt URL to: http://ngsiproxy.lab.fiware.org/
          * Hostname was NOT found in DNS cache
          * Trying 130.206.125.250...
          * Connected to ngsiproxy.lab.fiware.org (130.206.125.250) port 80 (#0)
          > GET / HTTP/1.1
          > User-Agent: curl/7.38.0
          > Host: ngsiproxy.lab.fiware.org
          > Accept: */*
          >
          < HTTP/1.1 404 Not Found
          < X-Powered-By: Express
          < Vary: Accept-Encoding
          < Content-Type: text/plain
          < Date: Mon, 05 Sep 2016 16:24:07 GMT
          < Connection: keep-alive
          < Transfer-Encoding: chunked
          <
          * Connection #0 to host ngsiproxy.lab.fiware.org left intact Cannot GET / {quote}

          The "Cannot GET /" message is the expected one ;-)

          Best regards.
          Álvaro


          FW External User - Today 4:00 PM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          FW External User - 29/Aug/16 11:52 AM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          Álvaro Arranz - 17/Aug/16 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: In Progress

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          Álvaro Arranz - 05/Sep/16 6:27 PM
          ------------------
          Dear Nicola,

          I've tested it and seems that the NGSI proxy service is working ok. are you getting the same message "Error connecting with the NGSI Proxy: Connection Error" from the NGSI source operator?

          This is what I have used for testing the service:
          {quote}
          $ curl -v http://ngsiproxy.lab.fiware.org
          * Rebuilt URL to: http://ngsiproxy.lab.fiware.org/
          * Hostname was NOT found in DNS cache
          * Trying 130.206.125.250...
          * Connected to ngsiproxy.lab.fiware.org (130.206.125.250) port 80 (#0)
          > GET / HTTP/1.1
          > User-Agent: curl/7.38.0
          > Host: ngsiproxy.lab.fiware.org
          > Accept: */*
          >
          < HTTP/1.1 404 Not Found
          < X-Powered-By: Express
          < Vary: Accept-Encoding
          < Content-Type: text/plain
          < Date: Mon, 05 Sep 2016 16:24:07 GMT
          < Connection: keep-alive
          < Transfer-Encoding: chunked
          <
          * Connection #0 to host ngsiproxy.lab.fiware.org left intact
          Cannot GET /
          {quote}

          The "Cannot GET /" message is the expected one ;-)

          Best regards.
          Álvaro


          FW External User - 05/Sep/16 4:00 PM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          FW External User - 29/Aug/16 11:52 AM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          Álvaro Arranz - 17/Aug/16 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: In Progress

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          Álvaro Arranz - Tuesday 5:23 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response, but we're very busy with the Release 5 of FIWARE.

          {quote}
          1.will this temporal instance be up and running until the end of October?
          {quote}
          I have not problem in leaving it running until the end of October, just in case it is useful for you.

          {quote}
          2.do you know when the old service at https://ngsiproxy.lab.fiware.org will be restored?
          {quote}
          It was restored on 17 August and I don't seen any problem either using the {{http}} or the {{https}} version of the proxy. Are you using a custom instance of WireCloud, aren't you? maybe there is a configuration problem and your python installation is not able to validate the https cert used by {{https://nsgiproxy.lab.fiware.org}}

          Try this:
          {quote}
          root@wirecloud:~# python
          Python 2.7.12 (default, Jun 29 2016, 08:18:26)
          [GCC 5.4.0 20160609] on linux2
          Type "help", "copyright", "credits" or "license" for more information.
          >>> import requests
          >>> response = requests.post('https://ngsiproxy.lab.fiware.org/eventsource/&#39;)
          >>> response.status_code
          201
          {quote}

          Best regards,
          Álvaro


          FW External User - 14/Sep/16 4:19 PM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Hi Álvaro,
          In relation to the ngsi proxy that was not running, i have found on this link: http://stackoverflow.com/questions/38632584/wirecloud-fiware-lab-ngsi-http-proxy-is-alive that you have deployed a temporal instance of the NGSI proxy at the following URL: https://mashup.lab.fiware.org:8443.
          Then I have used it and now our application is running again.
          In the meantime we are invited to IOT Solution World Congress that will be held on Barcelona 25-27 october.
          The questions are :
          1.will this temporal instance be up and running until the end of October?
          2.do you know when the old service at https://ngsiproxy.lab.fiware.org will be restored?

          Thank you

          Best Regards

          Nicola



          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: lunedì 5 settembre 2016 18:28
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) FIWARE.Request.Tech.Apps.ApplicationMashup.ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 6:27 PM
          ------------------
          Dear Nicola,

          I've tested it and seems that the NGSI proxy service is working ok. are you getting the same message "Error connecting with the NGSI Proxy: Connection Error" from the NGSI source operator?

          This is what I have used for testing the service:
          {quote}
          $ curl -v http://ngsiproxy.lab.fiware.org
          * Rebuilt URL to: http://ngsiproxy.lab.fiware.org/
          * Hostname was NOT found in DNS cache
          * Trying 130.206.125.250...
          * Connected to ngsiproxy.lab.fiware.org (130.206.125.250) port 80 (#0)
          > GET / HTTP/1.1
          > User-Agent: curl/7.38.0
          > Host: ngsiproxy.lab.fiware.org
          > Accept: */*
          >
          < HTTP/1.1 404 Not Found
          < X-Powered-By: Express
          < Vary: Accept-Encoding
          < Content-Type: text/plain
          < Date: Mon, 05 Sep 2016 16:24:07 GMT
          < Connection: keep-alive
          < Transfer-Encoding: chunked
          <
          * Connection #0 to host ngsiproxy.lab.fiware.org left intact Cannot GET / {quote}

          The "Cannot GET /" message is the expected one ;-)

          Best regards.
          Álvaro


          FW External User - Today 4:00 PM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          FW External User - 29/Aug/16 11:52 AM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          Álvaro Arranz - 17/Aug/16 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: In Progress

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          FW External User - 06/Sep/16 9:24 AM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Dear Álvaro,
          i'm getting the same error, however i was using NGSI proxy URL : https://ngsiproxy.lab.fiware.org inside Operator Settings of NGSI source of Wirecloud.
          Instead the test that you have used is http://ngsiproxy.lab.fiware.org that use the port 80.

          Thank you

          Best regards
          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: lunedì 5 settembre 2016 18:28
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) FIWARE.Request.Tech.Apps.ApplicationMashup.ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 6:27 PM
          ------------------
          Dear Nicola,

          I've tested it and seems that the NGSI proxy service is working ok. are you getting the same message "Error connecting with the NGSI Proxy: Connection Error" from the NGSI source operator?

          This is what I have used for testing the service:
          {quote}
          $ curl -v http://ngsiproxy.lab.fiware.org
          * Rebuilt URL to: http://ngsiproxy.lab.fiware.org/
          * Hostname was NOT found in DNS cache
          * Trying 130.206.125.250...
          * Connected to ngsiproxy.lab.fiware.org (130.206.125.250) port 80 (#0)
          > GET / HTTP/1.1
          > User-Agent: curl/7.38.0
          > Host: ngsiproxy.lab.fiware.org
          > Accept: */*
          >
          < HTTP/1.1 404 Not Found
          < X-Powered-By: Express
          < Vary: Accept-Encoding
          < Content-Type: text/plain
          < Date: Mon, 05 Sep 2016 16:24:07 GMT
          < Connection: keep-alive
          < Transfer-Encoding: chunked
          <
          * Connection #0 to host ngsiproxy.lab.fiware.org left intact Cannot GET / {quote}

          The "Cannot GET /" message is the expected one ;-)

          Best regards.
          Álvaro


          FW External User - Today 4:00 PM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          FW External User - 29/Aug/16 11:52 AM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          Álvaro Arranz - 17/Aug/16 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: In Progress

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          Álvaro Arranz - 05/Sep/16 6:27 PM
          ------------------
          Dear Nicola,

          I've tested it and seems that the NGSI proxy service is working ok. are you getting the same message "Error connecting with the NGSI Proxy: Connection Error" from the NGSI source operator?

          This is what I have used for testing the service:
          {quote}
          $ curl -v http://ngsiproxy.lab.fiware.org
          * Rebuilt URL to: http://ngsiproxy.lab.fiware.org/
          * Hostname was NOT found in DNS cache
          * Trying 130.206.125.250...
          * Connected to ngsiproxy.lab.fiware.org (130.206.125.250) port 80 (#0)
          > GET / HTTP/1.1
          > User-Agent: curl/7.38.0
          > Host: ngsiproxy.lab.fiware.org
          > Accept: */*
          >
          < HTTP/1.1 404 Not Found
          < X-Powered-By: Express
          < Vary: Accept-Encoding
          < Content-Type: text/plain
          < Date: Mon, 05 Sep 2016 16:24:07 GMT
          < Connection: keep-alive
          < Transfer-Encoding: chunked
          <
          * Connection #0 to host ngsiproxy.lab.fiware.org left intact
          Cannot GET /
          {quote}

          The "Cannot GET /" message is the expected one ;-)

          Best regards.
          Álvaro


          FW External User - 05/Sep/16 4:00 PM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          FW External User - 29/Aug/16 11:52 AM
          ------------------
          Comment by nicola.prunella@terasrl.it :
          Good morning Alvaro,
          unfortunately seems the problem is going again.
          Please could you check it again?

          Thank you
          Best regards

          Nicola

          -----Messaggio originale-----
          Da: Help-Desk [mailto:jira-help-desk@fi-ware.org]
          Inviato: mercoledì 17 agosto 2016 13:11
          A: nicola.prunella@terasrl.it
          Oggetto: [FIWARE-JIRA] (HELP-7086) ngsiproxy.lab.fiware.org



          From FIWARE JIRA - Main Help Desk ----

          -------------------------------------------------------------------------------
          Comments:


          Álvaro Arranz - Today 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: Open

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.




          Álvaro Arranz - 17/Aug/16 1:10 PM
          ------------------
          Hi Nicola,

          sorry for the delay in the response. Should be up and running now ;-)

          Best regards and sorry for the inconvenience.
          Álvaro

          ------------------------
          Issue id: HELP-7086
          Description:

          Hi,
          we are using your ngsiproxy.lab.fiware.log for our application.
          Now it is not working ,we are using it with wirecloud mashup.
          The NGSI source's logs reports: Error connecting with the NGSI Proxy: Connection Error

          Thank you

          Best regards
          Nicola


          [Created via e-mail received from: nicola.prunella@terasrl.it]

          FIWARE Chapter:
          FIWARE GEri:

          Status: In Progress

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.


          [Created via e-mail received from: nicola.prunella@terasrl.it]
          Good morning,

          we are using FDCS and wirecloud but this morning they aren't availables.
          Seems that all the infrastructure are down.

          Thank you
          Best regards
          Nicola

          ---------------------
          This email was generated by FIWARE JIRA following an email received into the Main Help Desk.


          [Created via e-mail received from: nicola.prunella@terasrl.it]
          aarranz Álvaro Arranz made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          backlogmanager Backlog Manager made changes -
          Assignee Álvaro Arranz [ aarranz ]
          backlogmanager Backlog Manager made changes -
          HD-Chapter Unknown [ 10845 ] Apps [ 10836 ]
          mev Manuel Escriche made changes -
          HD-Enabler Unknown [ 10910 ] Wirecloud [ 10857 ]
          backlogmanager Backlog Manager made changes -
          HD-Enabler Unknown [ 10910 ]
          HD-Chapter Unknown [ 10845 ]
          HD-Node Unknown [ 10852 ]
          mev Manuel Escriche made changes -
          Field Original Value New Value
          Component/s FIWARE-TECH-HELP [ 10278 ]
          fw.ext.user FW External User created issue -

            People

            • Assignee:
              aarranz Álvaro Arranz
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: