The issue has been emailed:

• Time sent: 19/Sep/16 11:21 AM
• To: a.telletxea@avioconsys.com
• with subject: *(HELP-7305) [Fiware-tech-help] [3D-UI-XML3D] XML3D workinG? *
  

Hi,

which version of XML3D are you using? Are you using the script that's hosted on xml3d.org (http://www.xml3d.org/xml3d/script/xml3d.js)? Are there any error messages being output to the Console? In Chrome just press ctrl+shift+J to open the Console.

The last update to the script was a hotfix (v5.2.1) applied on August 9th. If the iframe has stopped working later then it may have been a browser update that caused it, iframes are not very well supported anymore. You could also try a previous version of XML3D to see if that fixes your problem (see http://www.xml3d.org/xml3d/script/ for all versions). If it doesn't then please provide the information I mentioned above so I can help track down the problem.

Thanks,
Christian

Comment by a.telletxea@avioconsys.com :

Good afternoon,

After some tries, it looks like the problem was the different libraries
I was using from github. Now all is ok again.

Thank you for your support.
Aner

19/09/16 11:22(e)an, Help-Desk igorleak idatzi zuen:
> Hi,
>
> which version of XML3D are you using? Are you using the script that's hosted on xml3d.org (http://www.xml3d.org/xml3d/script/xml3d.js)? Are there any error messages being output to the Console? In Chrome just press ctrl+shift+J to open the Console.
>
> The last update to the script was a hotfix (v5.2.1) applied on August 9th. If the iframe has stopped working later then it may have been a browser update that caused it, iframes are not very well supported anymore. You could also try a previous version of XML3D to see if that fixes your problem (see http://www.xml3d.org/xml3d/script/ for all versions). If it doesn't then please provide the information I mentioned above so I can help track down the problem.
>
> Thanks,
> Christian
>
>
> -------------------------------------------------------------------------------
> Christian Schlinkmann created HELP-7305:
> -------------------------------------------
>
> Summary: [Fiware-tech-help] [3D-UI-XML3D] XML3D workinG?
> Key: HELP-7305
> URL: https://jira.fiware.org/browse/HELP-7305
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-TECH-HELP
> Reporter: FW External User
> Assignee: Christian Schlinkmann
>
>
> Aner sent a message using the contact form at http://catalogue.fiware.org/.
>
> Good morning. We just realized that the iframes with the xml3d we have are
> not being displayed. It was working until some days ago, and we didn´t
> introcuded any change. We would know if any change has been applied to the
> xm3d library or something like that.
>
> Thanks in advance
>
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