Comment by gboege@gbbs-portal.de :

Hi...

I have just checked the image... the web-frontend is reachable again.

Thanks

For me, the ticket is done.

Gernot

–
Gernot Böge Business Service
Suhrenkamp 27
22335 Hamburg
Germany

E-Mail: gboege@gbbs-portal.de

[image: Gernot Boege bei Xing] <http://www.xing.com/profile/Gernot_Boege>

Fon: +49 (0) 40 - 238 55 999
Mobil: +49 (0) 151 - 431 07 959
Fax: +49 (0) 40 - 380 178 303 78

2016-09-25 10:04 GMT+02:00 Help-Desk <jira-help-desk@fi-ware.org>:

>
>

Image has bee updated. Still needs to be verified.

This bug will resolve this help request.

I am sorry that I did not really see this request earlier, it does not appear in the review screens on Jira for CEP - probably improper ticket name not according to naming convention.

Now indeed, we have an issue with this image. The application is working under Tomcat, and some files in the web applications are not expanded into the
web application folders and thus the AuthoringTool application does not work.

Henar has withdrawn the new image due to that, and we now have a bug ticket to work that out.
The reason for that is not clear to us and in all our tests in our local lab where we create an image on a VM instance, the image comes out properly.
It is not clear why the image created by Henar is faulty.
We work on that to resolve the bug ticket hopefully to be able to report here that the issue reported here is fixed as well.
Thanks.

• Uri

Hi Uri
They are having problems with teh CEP 5.4.1 image. Could you have a look?
thanks,
Henar

Hi Helpdesk and CEP Proton team

I have just seen the new 5.4.1 images of CEP Proton in the lab.
Thanks for the effort.

But actually, I couldn't make it accessible via the Web-Frontend.
There is a title in the browser appearing, but no content.
As to be seen in the screenshot.

[image: Inline-Bild 2]

In former versions, this was always a perfect startup and installation
check.
An in the docs, I couldn't find any hints, that this procedure should be
anyhow changed.

Can you please check whether the image is setup correctly?

Best regards
Gernot

Comment by gboege@gbbs-portal.de :

Hi Helpdesk and CEP Proton team

I have just seen the new 5.4.1 images of CEP Proton in the lab.
Thanks for the effort.

But actually, I couldn't make it accessible via the Web-Frontend.
There is a title in the browser appearing, but no content.
As to be seen in the screenshot.

[image: Inline-Bild 2]

In former versions, this was always a perfect startup and installation
check.
An in the docs, I couldn't find any hints, that this procedure should be
anyhow changed.

Can you please check whether the image is setup correctly?

Best regards
Gernot

–
Gernot Böge Business Service
Suhrenkamp 27
22335 Hamburg
Germany

E-Mail: gboege@gbbs-portal.de

[image: Gernot Boege bei Xing] <http://www.xing.com/profile/Gernot_Boege>

Fon: +49 (0) 40 - 238 55 999
Mobil: +49 (0) 151 - 431 07 959
Fax: +49 (0) 40 - 380 178 303 78

2016-08-31 8:54 GMT+02:00 Help-Desk <jira-help-desk@fi-ware.org>:

> Hi
> We are going to update the new CEP image cep-r5.4.1-img into the FIWARE
> Cloud, and the documentation will be updated according to it.
> Regards,
> Henar
>
> ------------------------------------------------------------
> -------------------
> Henar Muñoz created HELP-7150:
> ---------------------------------
>
> Summary: [Fiware-lab-help] FIWARE Lab Assistance - Public
> Images, i.e. IBM CEP Proton
> Key: HELP-7150
> URL: https://jira.fiware.org/browse/HELP-7150
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: Henar Muñoz
>
>
> Hi FIWARE Lab Team
>
> I am working with Netzlink to provide additional Demo and Training
> material.
> And I am planning to start my work with the avaiable images.
>
> Today, I had a look to the CEP Proton image. It seems to be version 3.3.3
> [image: Inline-Bild 1]
>
>
> Then I switched to the FIWARE Catalogue to check the current version
> (according to the cataloge and github 5.4.1).
> http://catalogue.fiware.org/enablers/complex-event-
> processing-cep-proactive-technology-online/creating-instances
>
> [image: Inline-Bild 3]
>
> Who is the one to ask for updating either the catalogue to a lower
> version or the images in the lab to a current version.
>
> Maybe I will bring up several of these cases in the coming months, because
> I have to touch and demo more than 10 GEs.
> Please help me with provision of the right contact person or procedure.
>
> Best regards
> Gernot
>
>
> –
> Gernot Böge Business Service
> Suhrenkamp 27
> 22335 Hamburg
> Germany
>
> E-Mail: gboege@gbbs-portal.de
>
>
> [image: Gernot Boege bei Xing] <http://www.xing.com/profile/Gernot_Boege>
>
> Fon: +49 (0) 40 - 238 55 999
> Mobil: +49 (0) 151 - 431 07 959
> Fax: +49 (0) 40 - 380 178 303 78
>
> Since January 1st, old domains won't be supported and messages sent to any
> domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (
> Fiware-lab-help@lists.fiware.org) instead of the old one.
>

Hi
We are going to update the new CEP image cep-r5.4.1-img into the FIWARE Cloud, and the documentation will be updated according to it.
Regards,
Henar

The issue has been emailed:

• Time sent: 31/Aug/16 8:53 AM
• To: gboege@gbbs-portal.de
• with subject: *(HELP-7150) [Fiware-lab-help] FIWARE Lab Assistance - Public Images, i.e. IBM CEP Proton *
  

Hi
We are going to update the new CEP image cep-r5.4.1-img into the FIWARE Cloud, and the documentation will be updated according to it.
Regards,
Henar

The issue has been emailed:

• Time sent: 25/Aug/16 3:21 PM
• To: *fernando.lopezaguilar@telefonica.com,henar.munozfrutos@telefonica.com *
• Cc: marco2.cipriani@telecomitalia.it,fiware-spain-support@tid.es
• with subject: HELP-7150
  

Hi Henar, Fernando,
I've just assigned to the Spain team this ticket, in order to verify if it's necessary to update the images on the nodes. Please, let me know if you are the right reference or if I have to assign the ticket to David Dalle Carbonare (Catalogue) or someone else who can provide support to the user.
Thank you in advance

BR
Marco

Dear Gernot,
I've just forwarded your request to the second level support.
They'll get back to you soon.

Best regards
Marco