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  1. Help-Desk
  2. HELP-7025

FIWARE.Request.Lab.Issue with our team's community account.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Blocker
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Spain node team,

      We had a community account on Spain node for my user name (See FLUA-745 completed on 02/Jun/2015 by the Spanish team)

      Then I made another request one year later, on 30 June 2016, to add SpainTenerife as an additional region to my community account. (See FLUA-2589 for this new request)

      The issue is, I realized that while SpainTenerife region was being added, Spain region is dropped from my community account. So the Spain node is no longer listed in my community account, and therefore we cannot access the VMs we had on Spain node.

      Could you kindly add the Spain region again to my account and help associate our old VMs on Spain node to my account?

      Many thanks in advance for your help.

      ilknur

      İlknur Chulani

      Technical Lead
      Atos Research & Innovation
      ilknur.chulani@atos.net<mailto:İlknur.chulani@atos.net>

      T +90 212 286 4666
      ITU ARI-2 Teknokent B Blok K4
      34398 Maslak, Istanbul, Turkey

      www.atos.net<http://www.atos.net/>
      Feel free to download our brochure at:
      http://atos.net/en-us/home/we-are/insights-innovation/research-and-innovation.html

      [cid:image002.png@01CFE2E5.8B76CA80]

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        Activity

        Hide
        ffacca Federico Michele Facca added a comment -

        Hi Ilknur,
        try now.

        Federico

        Show
        ffacca Federico Michele Facca added a comment - Hi Ilknur, try now. Federico
        Hide
        ichulani ilknur chulani added a comment -

        Dear Federico,

        Thank you very much for the speedy response. I can see our Spain 2 VM again.

        Kind regards,

        ilknur

        Show
        ichulani ilknur chulani added a comment - Dear Federico, Thank you very much for the speedy response. I can see our Spain 2 VM again. Kind regards, ilknur

          People

          • Assignee:
            ffacca Federico Michele Facca
            Reporter:
            ichulani ilknur chulani
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: