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  1. Help-Desk
  2. HELP-6994

FIWARE.Request.Lab.No instances found after maintenance of Volos node.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear support team,

          We received a message that Volos node maintenance has finished. We can't
          find our instances or images, nothing is on the cloud about our app. Can you
          help us?

          Best regards,

          Hara Koutalou

          [Created via e-mail received from: =?iso-8859-7?B?1+Hx3CDK7/X03Ovv9Q==?= <hara@matrix-it.gr>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            alfopietro Pietropaolo Alfonso made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            alfopietro Pietropaolo Alfonso made changes -
            Assignee Volos Node Helpdesk [ uth ]
            Hide
            Permalink
            UTH Volos Node Helpdesk added a comment -

            Dear user,
            Volos node is under migration to a newer Openstack version. Volos node administration team has not sent any email declaring the conclusion of the process. On finalization you will be formally informed and your virtual machines will be restored.

            Thank you for your understanding.

            Best Regards,
            Volos administration team.

            Show
            UTH Volos Node Helpdesk added a comment - Dear user, Volos node is under migration to a newer Openstack version. Volos node administration team has not sent any email declaring the conclusion of the process. On finalization you will be formally informed and your virtual machines will be restored. Thank you for your understanding. Best Regards, Volos administration team.
            UTH Volos Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            UTH Volos Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            Summary No instances found after maintenance of Volos node FIWARE.Request.Lab.No instances found after maintenance of Volos node.
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            fla Fernando Lopez made changes -
            HD-Node Volos [ 10924 ]
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		2d 2h 31m 1 Pietropaolo Alfonso 29/Jul/16 3:02 PM
            In Progress In Progress Answered Answered
            		29m 58s 1 Volos Node Helpdesk 29/Jul/16 3:32 PM
            Answered Answered Closed Closed
            		3s 1 Volos Node Helpdesk 29/Jul/16 3:32 PM

              People

              • Assignee:
                UTH Volos Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: