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  1. Help-Desk
  2. HELP-6994

FIWARE.Request.Lab.No instances found after maintenance of Volos node.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear support team,

          We received a message that Volos node maintenance has finished. We can't
          find our instances or images, nothing is on the cloud about our app. Can you
          help us?

          Best regards,

          Hara Koutalou

          [Created via e-mail received from: =?iso-8859-7?B?1+Hx3CDK7/X03Ovv9Q==?= <hara@matrix-it.gr>]

            Activity

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            UTH Volos Node Helpdesk added a comment -

            Dear user,
            Volos node is under migration to a newer Openstack version. Volos node administration team has not sent any email declaring the conclusion of the process. On finalization you will be formally informed and your virtual machines will be restored.

            Thank you for your understanding.

            Best Regards,
            Volos administration team.

            Show
            UTH Volos Node Helpdesk added a comment - Dear user, Volos node is under migration to a newer Openstack version. Volos node administration team has not sent any email declaring the conclusion of the process. On finalization you will be formally informed and your virtual machines will be restored. Thank you for your understanding. Best Regards, Volos administration team.

              People

              • Assignee:
                UTH Volos Node Helpdesk
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: