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  1. Help-Desk
  2. HELP-6899

FIWARE.Request.Lab.Problemi di connesione a Orion.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Salve,

          da stamattina non riesco a collegarmi verso la mia istanza di Orion
          (attraverso ssh). Sto utilizzando quest’istanza da mesi quindi e non ho
          avuto problemi fino a venerdì.

          Alla connessione ho verificato la chiave privata, se nel security group è
          abilitata la porta 22 ed è tutto funzionante. Inoltre ho un’altra istanza
          con centOS dove ho configurato IDAS e la stessa funziona correttamente.

          Il mio projectID è: f9b8ac24f49348fb9eaffc572836810c

          In attesa di notizie

          Cordiali Saluti

          Ciro Veneruso

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Ciro Veneruso <ciro.veneruso@coritel.it>]

            Activity

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            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Dear,

            I've just forwarded your request to the Trento support team. Can you please give us some more information (UUID, name, IP) about the instance having problem ?

            Best,
            Daniele

            Show
            danieles Daniele Santoro added a comment - Dear, I've just forwarded your request to the Trento support team. Can you please give us some more information (UUID, name, IP) about the instance having problem ? Best, Daniele
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            We have already the user information (uuid, name and IP).
            Investigation of the issue is ongoing.

            BR
            Trento Node Team

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, We have already the user information (uuid, name and IP). Investigation of the issue is ongoing. BR Trento Node Team
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            There is an issue with the network interface.
            We are invastigating on the issue as the VM is corrupted.

            BR
            Trento Node Team

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, There is an issue with the network interface. We are invastigating on the issue as the VM is corrupted. BR Trento Node Team
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            The issue has been emailed:

            • Time sent: 14/Jul/16 3:54 PM
            • To: ciro.veneruso@coritel.it
            • with subject: *(HELP-6899) [Fiware-lab-help] Problemi di connesione a Orion *

            Hi all,

            There is an issue with the network interface.
            We are invastigating on the issue as the VM is corrupted.

            BR
            Trento Node Team

            Show
            TrentoNodeTeam Trento Node Team added a comment - The issue has been emailed: Time sent: 14/Jul/16 3:54 PM To: ciro.veneruso@coritel.it with subject: *( HELP-6899 ) [Fiware-lab-help] Problemi di connesione a Orion * Hi all, There is an issue with the network interface. We are invastigating on the issue as the VM is corrupted. BR Trento Node Team
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            The user confirmed that the VM has been reconfigured.
            Ticket will be closed.

            BR
            Trento Node Team

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, The user confirmed that the VM has been reconfigured. Ticket will be closed. BR Trento Node Team
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            The issue has been emailed:

            • Time sent: 15/Jul/16 11:46 AM
            • To: ciro.veneruso@coritel.it
            • with subject: *(HELP-6899) [Fiware-lab-help] Problemi di connesione a Orion *

            Hi all,
            The user confirmed that the VM has been reconfigured.
            Ticket will be closed.
            BR
            Trento Node Team

            Show
            TrentoNodeTeam Trento Node Team added a comment - The issue has been emailed: Time sent: 15/Jul/16 11:46 AM To: ciro.veneruso@coritel.it with subject: *( HELP-6899 ) [Fiware-lab-help] Problemi di connesione a Orion * Hi all, The user confirmed that the VM has been reconfigured. Ticket will be closed. BR Trento Node Team

              People

              • Assignee:
                TrentoNodeTeam Trento Node Team
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: