Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hi,
My name is Octavio Glorio. I am currently restarting an instance that
allocate our prototipe "finidt" . Specifically, we are workink in the
linkage of our prototipe to a data structure allocate in Global Instance of
Cosmos.
However, we cannot connect to this instance any more. I had tried
restarting, but also allocating in a different public IP. Finally, I had
tried to access (ssh) to a new fresh instance just to check and I had the
same problem. Could be a problem with my last months inactivity? How
should we proceed?
These are the details of my instance:
- *Name: * 4GreenBack2
- *ID: * c49b4070-928a-4f24-8cc4-aa6bd387bae5
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Thanks in advance,
Octavio.
Flow Computing Coop. V.
www.flowcomputing.es
info@flowcomputing.es
[image: Logo FLOW] <http://www.flowcomputing.es/>
[image: COOP] <http://www.identity.coop/es>
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[Created via e-mail received from: octavio glorio <cokoso@gmail.com>]
Dear,
I assume you are referring to the instances on Spain2 region and I've forwarded your request to Spain support.
Best,
Daniele