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  1. Help-Desk
  2. HELP-6866

FIWARE.Request.Lab.FIWARE federation-monitoring instance not reachable - infographics down.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear,

          I cannot access anymore the instance where is installed the federation-monitoring, I suppose it is crashed in some way. Unfortunately this issue has an impact on the Infographics tool.

          I kindly ask you to force a reboot of the VM urgently. Moreover it would be nice to have a screen shot of the console before the reboot in order to understand what's the cause of the problem.

          Here the floating IP assigned to the instance: 130.206.84.4

          Best,
          Daniele

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1h 27m 1 Antonio Fuentes Bermejo 04/Jul/16 11:09 AM
            In Progress In Progress Closed Closed
            		1h 5m 1 Antonio Fuentes Bermejo 04/Jul/16 12:14 PM

              People

              • Assignee:
                afuentes Antonio Fuentes Bermejo
                Reporter:
                danieles Daniele Santoro
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                Dates

                • Created:
                  Updated:
                  Resolved: