Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-6829

FIWARE.Request.Lab.Spain2 unreachable.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello dear FIWARE LAB team.

      Since this morning we are unavailable to log in any of the machines that we manage in the FIWARE LAB cloud, concretely in Spain2 node.

      Here is a traceroute to one of the affected IP's, and it seems to be a node inside the FIWARE LAB network. Please, check it out ASAP, because the deadline for that FIWARE project is very near.

      traceroute to 130.206.123.78 (130.206.123.78), 64 hops max, 52 byte packets
      1 192.168.1.1 (192.168.1.1) 20.094 ms 1.695 ms 1.449 ms
      2 * * *
      3 * * *
      4 * * *
      5 217.216.106.212.static.jazztel.es (212.106.216.217) 15.958 ms
      57.217.106.212.static.jazztel.es (212.106.217.57) 17.432 ms 15.847 ms
      6 146.216.106.212.static.jazztel.es (212.106.216.146) 13.918 ms 15.686 ms 13.234 ms
      7 rediris.baja.espanix.net (193.149.1.26) 25.969 ms 16.172 ms 15.941 ms
      8 ciemat.xe4-1-0.telmad.rt6.mad.red.rediris.es (130.206.245.46) 16.072 ms 52.140 ms 18.365 ms
      9 130.206.193.94 (130.206.193.94) 26.746 ms 26.594 ms 25.675 ms
      10 * * *

      Thanks in advance

      Confidentiality notice:
      This e-mail message, including any attachments, may contain legally privileged and/or confidential information. If you are not the intended recipient(s), or the employee or agent responsible for delivery of this message to the intended recipient(s), you are hereby notified that any dissemination, distribution, or copying of this e-mail message is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete this e-mail message from your computer.

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: =?utf-8?Q?Jose_Ben=C3=ADtez?= <jose@secmotic.com>]

        Activity

        Hide
        danieles Daniele Santoro added a comment -

        Dear, I've forwarded your request to the Spain2 support team.
        Best,
        Daniele

        Show
        danieles Daniele Santoro added a comment - Dear, I've forwarded your request to the Spain2 support team. Best, Daniele
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The issue has been emailed:

        • Time sent: 27/Jun/16 11:05 AM
        • To: jose@secmotic.com
        • with subject: *(HELP-6829) [Fiware-lab-help] Spain2 unreachable *

        We've experienced a problem with some of our hosts. We've worked it around the problem to make things work properly and we have opened an issue with the hardware provider so we can solve the issue for good.

        Sorry for the inconveniences,

        BR,
        José Ignacio.

        Show
        jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 27/Jun/16 11:05 AM To: jose@secmotic.com with subject: *( HELP-6829 ) [Fiware-lab-help] Spain2 unreachable * We've experienced a problem with some of our hosts. We've worked it around the problem to make things work properly and we have opened an issue with the hardware provider so we can solve the issue for good. Sorry for the inconveniences, BR, José Ignacio.

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: