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  1. Help-Desk
  2. HELP-6746

FIWARE.Request.Lab.FIWARE.WorkItem.Coaching.Finish.INVIVO.Lab.sshissue.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Dismissed
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Poznan

          Description

          Problem report by Ralph Gaebler, from a FINISH SME:

          "Comment by gaebler@invivo-gmbh.de :
          Dear Ilknur,
          we have problems accessing the machines through our public IPs.
          Our ports are open. We previously accessed them today, but after 12
          o'clock the connection failed.
          Can you help us.
          Best regards
          Ralph"

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1416 FIWARE.Request.Coach.Finish.FIWARE.WorkItem.Coaching.Finish.INVIVO.Lab.sshissue

            • Major - Major loss of function.
            • Closed

              Activity

              Descending order - Click to sort in ascending order
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open Closed Closed
              		3d 23h 12m 1 Poznan Node Helpdesk 13/Jun/16 10:23 AM
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]
              fla Fernando Lopez made changes -
              HD-Node Poznan [ 10921 ]
              backlogmanager Backlog Manager made changes -
              Summary FIWARE.WorkItem.Coaching.Finish.INVIVO.Lab.sshissue FIWARE.Request.Lab.FIWARE.WorkItem.Coaching.Finish.INVIVO.Lab.sshissue.
              HD-Enabler Unknown [ 10910 ]
              HD-Node Unknown [ 10852 ]
              PSNC Poznan Node Helpdesk made changes -
              Resolution Dismissed [ 10102 ]
              Status Open [ 1 ] Closed [ 6 ]
              Hide
              Permalink
              PSNC Poznan Node Helpdesk added a comment -

              We had failure on the hypervisor node. Please check again.

              Show
              PSNC Poznan Node Helpdesk added a comment - We had failure on the hypervisor node. Please check again.
              ichulani ilknur chulani made changes -
              Link This issue relates to FLUA-2398 [ FLUA-2398 ]
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Dear node team, could you kindly help this user from the FINISH accelelarator?

              They can not access their VMs through ssh today.

              Their original problem report is in: FLUA-2398

              Thanks,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Dear node team, could you kindly help this user from the FINISH accelelarator? They can not access their VMs through ssh today. Their original problem report is in: FLUA-2398 Thanks, ilknur
              ichulani ilknur chulani made changes -
              Assignee Poznan Node Helpdesk [ psnc ]
              backlogmanager Backlog Manager made changes -
              HD-Enabler Unknown [ 10910 ]
              HD-Node Unknown [ 10852 ]
              backlogmanager Backlog Manager made changes -
              Field Original Value New Value
              Link This issue relates to HELC-1416 [ HELC-1416 ]
              backlogmanager Backlog Manager created issue -

                People

                • Assignee:
                  PSNC Poznan Node Helpdesk
                  Reporter:
                  ichulani ilknur chulani
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: