Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-6668

FIWARE.Request.Lab.Spain.Fi-Lab machine without IP Adresses

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          I'm trying to access to one of my machines in Fi-Lab. This machine has a
          the Public IP and the Private IP, but now this machine has not a Private IP
          and Public IP, say that doesn't have IP, the field IP Adress is clear.
          The information about the machine is:

          • Instance ID: 2052248c-98b5-4570-a238-ca62fc63f05b
          • Instance name: ubuntu
          • Project name: CESIS
          • Project id: 8383621c1e214b6f984d8089a2595224
          • Region: Spain2
          • Private IP: dont have and can not associate it
          • Public IP: dont have

          Thanks in advance,

          Pablo Moreno

          [Created via e-mail received from: Pablo Moreno <pmoreno@magicbox.es>]

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            The issue has been emailed:

            • Time sent: 26/May/16 8:55 AM
            • To: pmoreno@magicbox.es
            • with subject: *(HELP-6668) Fi-Lab machine without IP Adresses *

            Dear Pablo,

            Your instance has now a fixed IP. You can assign your private IP using the Cloud portal.

            Please, confirm us that it is working.

            Regards,
            José Ignacio.

            Show
            jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 26/May/16 8:55 AM To: pmoreno@magicbox.es with subject: *( HELP-6668 ) Fi-Lab machine without IP Adresses * Dear Pablo, Your instance has now a fixed IP. You can assign your private IP using the Cloud portal. Please, confirm us that it is working. Regards, José Ignacio.
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by pmoreno@magicbox.es :

            Hello,

            Now the ubuntu machine is working, but another machines that I have I cant
            acces to them. The machine has Private IP but not response under the front
            machine.
            The information about machine is:

            • Instance ID: 054b704e-c093-4c7b-9472-8232edfeca2e
            • Instane name: o2
            • Project name: CESIS
            • Project id: 8383621c1e214b6f984d8089a2595224
            • Region: Spain2
            • Private IP: 192.168.206.226 (Cant access)

            Thanks in advance,

            Pablo Moreno

            Show
            fw.ext.user FW External User added a comment - Comment by pmoreno@magicbox.es : Hello, Now the ubuntu machine is working, but another machines that I have I cant acces to them. The machine has Private IP but not response under the front machine. The information about machine is: Instance ID: 054b704e-c093-4c7b-9472-8232edfeca2e Instane name: o2 Project name: CESIS Project id: 8383621c1e214b6f984d8089a2595224 Region: Spain2 Private IP: 192.168.206.226 (Cant access) Thanks in advance, Pablo Moreno
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by pmoreno@magicbox.es :
            Hello,

            I'm trying to access to one of my machines in Fi-Lab. The machine has a
            Private IP but doesnt response. I tried to reboot but not fix it.
            The information about the machine is:

            • Instace ID: 054b704e-c093-4c7b-9472-8232edfeca2e
            • Instance name: o2
            • Project name: CESIS
            • Project ID: 8383621c1e214b6f984d8089a2595224
            • Region: Spain2
            • Private IP: 192.168.206.226

            Thanks in advance,

            Pablo Moreno

            Show
            fw.ext.user FW External User added a comment - Comment by pmoreno@magicbox.es : Hello, I'm trying to access to one of my machines in Fi-Lab. The machine has a Private IP but doesnt response. I tried to reboot but not fix it. The information about the machine is: Instace ID: 054b704e-c093-4c7b-9472-8232edfeca2e Instance name: o2 Project name: CESIS Project ID: 8383621c1e214b6f984d8089a2595224 Region: Spain2 Private IP: 192.168.206.226 Thanks in advance, Pablo Moreno

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: