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  1. Help-Desk
  2. HELP-6616

FIWARE.Request.Lab.FIWARE Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,
          I’ve just created my first instance, but I’m not able to access it via ssh nor vnc.

          https://cloud.lab.fiware.org/#nova/instances/6804e8c3-28ae-4486-8f15-ffb9a9206f3c/detail <https://cloud.lab.fiware.org/#nova/instances/6804e8c3-28ae-4486-8f15-ffb9a9206f3c/detail>

          I’ve already requested and assigned a floating-ip.

          To connect via ssh I’m using the previously generated key.

          ssh -i ~/.ssh/nuntius_rsa root@185.38.252.189 <root@185.38.252.189>
          ssh: connect to host 185.38.252.189 port 22: Operation timed out

          If I try to ping the machine we don’t have any response (could be normal if the machine is in ghost mode, but I don’t have the ability to check).

          ping 185.38.252.189
          PING 185.38.252.189 (185.38.252.189): 56 data bytes
          Request timeout for icmp_seq 0
          Request timeout for icmp_seq 1
          Request timeout for icmp_seq 2
          Request timeout for icmp_seq 3
          Request timeout for icmp_seq 4

          Could you help me solve this issue?

          Best regards,
          Matteo Gavagnin

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Matteo Gavagnin <matteo.gavagnin@dimension.it>]

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            gcossu Giuseppe Cossu added a comment - - edited

            Hello,
            did you have enabled port=22 (ssh) and ICMP on security group?
            Try to create a new instance with the correct security group. You can try with different images and/or flavors, just to check if the issue is related to your configuration or not.

            Of course, I cannot access to your link, for further investigation you have to tell me: tenant-name, tenant-id and region(aka Fiware Lab node).

            Regards,
            Giuseppe

            Show
            gcossu Giuseppe Cossu added a comment - - edited Hello, did you have enabled port=22 (ssh) and ICMP on security group? Try to create a new instance with the correct security group. You can try with different images and/or flavors, just to check if the issue is related to your configuration or not. Of course, I cannot access to your link, for further investigation you have to tell me: tenant-name, tenant-id and region(aka Fiware Lab node). Regards, Giuseppe
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            fw.ext.user FW External User added a comment -

            Comment by matteo.gavagnin@dimension.it :

            Thanks that solved the issue!

            > On 17 May 2016, at 16:48, Help-Desk <jira-help-desk@fi-ware.org> wrote:
            >
            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by matteo.gavagnin@dimension.it : Thanks that solved the issue! > On 17 May 2016, at 16:48, Help-Desk <jira-help-desk@fi-ware.org> wrote: > > >

              People

              • Assignee:
                gcossu Giuseppe Cossu
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: