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  1. Help-Desk
  2. HELP-6600

FIWARE.Request.Lab.problems with create instances.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      a week ago, have problems with my instances, and to access it. Today, i
      need to remove this instances and create a new ones. but i have problems
      trying to create instances in my account "jakala".

      Now, after clicking in "Launch new Instance", select Debian 8 instance,
      and complete steps and finish, the new instance status is ERROR...

      Attach capture.

      Regards,

      Jakala del Pantano

      [Created via e-mail received from: Jakala <jakala_gsp@hotmail.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        23h 13m 1 Giuseppe Cossu 17/May/16 9:45 AM
        In Progress In Progress Answered Answered
        1s 1 Giuseppe Cossu 17/May/16 9:45 AM
        Answered Answered Closed Closed
        2h 7m 1 Giuseppe Cossu 17/May/16 11:53 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary problems with create instances FIWARE.Request.Lab.problems with create instances.
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        gcossu Giuseppe Cossu made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        Hide
        fw.ext.user FW External User added a comment -

        Comment by jakala_gsp@hotmail.com :
        Hello Giuseppe,

        Sorry, my fault. I try to use a debian 8 instance with tiny version, and
        always has errors. Also with ubuntu instances.
        But If i try with small version (with 20Gb) works perfectly.

        thanks for your help,

        regards,

        jakala del Pantano

        El 17/05/16 a las 09:46, Help-Desk escribió:
        >
        > From FIWARE JIRA - Main Help Desk ----
        >
        > -------------------------------------------------------------------------------
        > Comments:
        >
        >
        > Giuseppe Cossu - Today 9:45 AM
        > ------------------
        > Hello,
        > Have you tried to use a different flavor for your VMs?
        > If it doesn't solve, I need some information about your project: your tenant-name, tenant-id and your Fiware-Lab node, so I can send a your request to second level support team.
        >
        > Regards,
        > Giuseppe
        >
        >
        >
        > ------------------------
        > Issue id: HELP-6600
        > Description:
        > Hello,
        >
        > a week ago, have problems with my instances, and to access it. Today, i
        > need to remove this instances and create a new ones. but i have problems
        > trying to create instances in my account "jakala".
        >
        > Now, after clicking in "Launch new Instance", select Debian 8 instance,
        > and complete steps and finish, the new instance status is ERROR...
        >
        > Attach capture.
        >
        >
        > Regards,
        >
        > Jakala del Pantano
        >
        > [Created via e-mail received from: Jakala <jakala_gsp@hotmail.com>]
        >
        > FIWARE Chapter:
        > FIWARE GEri:
        >
        > Status: Open
        >
        > ---------------------
        > This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fw.ext.user FW External User added a comment - Comment by jakala_gsp@hotmail.com : Hello Giuseppe, Sorry, my fault. I try to use a debian 8 instance with tiny version, and always has errors. Also with ubuntu instances. But If i try with small version (with 20Gb) works perfectly. thanks for your help, regards, jakala del Pantano El 17/05/16 a las 09:46, Help-Desk escribió: > > From FIWARE JIRA - Main Help Desk ---- > > ------------------------------------------------------------------------------- > Comments: > > > Giuseppe Cossu - Today 9:45 AM > ------------------ > Hello, > Have you tried to use a different flavor for your VMs? > If it doesn't solve, I need some information about your project: your tenant-name, tenant-id and your Fiware-Lab node, so I can send a your request to second level support team. > > Regards, > Giuseppe > > > > ------------------------ > Issue id: HELP-6600 > Description: > Hello, > > a week ago, have problems with my instances, and to access it. Today, i > need to remove this instances and create a new ones. but i have problems > trying to create instances in my account "jakala". > > Now, after clicking in "Launch new Instance", select Debian 8 instance, > and complete steps and finish, the new instance status is ERROR... > > Attach capture. > > > Regards, > > Jakala del Pantano > > [Created via e-mail received from: Jakala <jakala_gsp@hotmail.com>] > > FIWARE Chapter: > FIWARE GEri: > > Status: Open > > --------------------- > This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        gcossu Giuseppe Cossu made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        gcossu Giuseppe Cossu made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        gcossu Giuseppe Cossu made changes -
        Assignee Giuseppe Cossu [ gcossu ]
        Hide
        gcossu Giuseppe Cossu added a comment -

        Hello,
        Have you tried to use a different flavor for your VMs?
        If it doesn't solve, I need some information about your project: your tenant-name, tenant-id and your Fiware-Lab node, so I can send a your request to second level support team.

        Regards,
        Giuseppe

        Show
        gcossu Giuseppe Cossu added a comment - Hello, Have you tried to use a different flavor for your VMs? If it doesn't solve, I need some information about your project: your tenant-name, tenant-id and your Fiware-Lab node, so I can send a your request to second level support team. Regards, Giuseppe
        backlogmanager Backlog Manager made changes -
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            gcossu Giuseppe Cossu
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: