Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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External Participants:
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HD-Node:Volos
Description
Dear fiware-lab-help team,
We have some problems with the servers at the FIWARE Cloud, we can't connect
with the servers. We are using the following IPs: 194.177.207.116 and
194.177.207.74
Please, can you fix the problem or tell us what to do?
Best Regards,
Hara Koutalou
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: =?iso-8859-7?B?1+Hx3CDK7/X03Ovv9Q==?= <hara@matrix-it.gr>]
Activity
We contacted the user directly and solved the issue reported.
Comment by jira-help-desk@fi-ware.org :
Spam detection software, running on the system "fiware-forge-01", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
@@CONTACT_ADDRESS@@ for details.
Content preview: From FIWARE JIRA - Main Help Desk ---- Comments: Henar Muñoz
- Today 2:33 PM The ticket should be resolved by Volos region. [...]
Content analysis details: (4.7 points, 4.5 required)
pts rule name description
---- ---------------------- --------------------------------------------------
2.3 FSL_HELO_BARE_IP_1 FSL_HELO_BARE_IP_1
0.0 TVD_RCVD_IP4 TVD_RCVD_IP4
0.0 TVD_RCVD_IP TVD_RCVD_IP
1.2 RCVD_NUMERIC_HELO Received: contains an IP address used for HELO
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]
2.3 FM_IS_IT_OUR_ACCOUNT Is it our account?
0.8 RDNS_NONE Delivered to internal network by a host with no rDNS
The ticket should be resolved by Volos region.
Comment by jira-help-desk@fi-ware.org :
Spam detection software, running on the system "fiware-forge-01", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
@@CONTACT_ADDRESS@@ for details.
Content preview: From FIWARE JIRA - Main Help Desk ---- Comments: FW External
User - Today 10:21 AM Comment by hara@matrix-it.gr : [...]
Content analysis details: (4.7 points, 4.5 required)
pts rule name description
---- ---------------------- --------------------------------------------------
2.3 FSL_HELO_BARE_IP_1 FSL_HELO_BARE_IP_1
0.0 TVD_RCVD_IP4 TVD_RCVD_IP4
0.0 TVD_RCVD_IP TVD_RCVD_IP
1.2 RCVD_NUMERIC_HELO Received: contains an IP address used for HELO
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]
2.3 FM_IS_IT_OUR_ACCOUNT Is it our account?
0.8 RDNS_NONE Delivered to internal network by a host with no rDNS
Comment by ioigoume@gmail.com :
Dear Hara,
can you please de-associate and re-associate the floating ip. If this does
not work detach the router-gateway from the external network and from you
subnet and delete it. Then recreate it and reattach the interfaces. If this
won't work either let us know and also provide the name of the router you
created.
Best Regards,
Ioannis Igoumenos
2016-05-14 12:50 GMT+03:00 Χαρά Κουτάλου <hara@matrix-it.gr>:
> Dear fiware-lab-help team,
>
>
>
> We have some problems with the servers at the FIWARE Cloud, we can’t
> connect with the servers. We are using the following IPs: 194.177.207.116
> and 194.177.207.74
>
>
>
> Please, can you fix the problem or tell us what to do?
>
>
>
> Best Regards,
>
>
>
> Hara Koutalou
>
>
>
–
*Ioannis Igoumenos*Research Scientist, University of Thessaly, Centre for
Research & Technology Hellas
phone:+30-2421306070, ext: 406
E-mail: ioigoume@gmail.com
<ioigoume@gmail.com>
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
Comment by jira-help-desk@fi-ware.org :
Spam detection software, running on the system "fiware-forge-01", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
@@CONTACT_ADDRESS@@ for details.
Content preview: From FIWARE JIRA - Main Help Desk ---- Comments: Volos Node
Helpdesk - Today 2:52 PM We contacted the user directly and solved the issue
reported. [...]
Content analysis details: (4.7 points, 4.5 required)
pts rule name description
---- ---------------------- --------------------------------------------------
2.3 FSL_HELO_BARE_IP_1 FSL_HELO_BARE_IP_1
0.0 TVD_RCVD_IP4 TVD_RCVD_IP4
0.0 TVD_RCVD_IP TVD_RCVD_IP
1.2 RCVD_NUMERIC_HELO Received: contains an IP address used for HELO
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]
2.3 FM_IS_IT_OUR_ACCOUNT Is it our account?
0.8 RDNS_NONE Delivered to internal network by a host with no rDNS