Henar Muñoz added a comment - 11/May/16 11:25 AM The issue has been emailed: Time sent: 11/May/16 11:25 AM To: andre@getfindster.com with subject: *( HELP-6566 ) [Fiware-tech-help] Virtual Machine Down @ Spain 2 Region * Hi I cannot see any VMs in your user. Could you check it? Could you specify to me the IDs of your VMs? Thanks, Henar

FW External User added a comment - 12/May/16 1:03 AM Comment by andre@getfindster.com : Hello, We were already able to solve the problem. Thanks! [image: Findster Logo] André Carvalheira Chief Operating Officer www.getfindster.com [image: Skype Logo] [image: Linkedin Logo] < https://www.linkedin.com/in/acarvalheira > [image: Twitter Logo] < https://twitter.com/carvalheira1 > 2016-05-11 11:15 GMT+01:00 Help-Desk <jira-help-desk@fi-ware.org>: > Hi > Are we refering to? > ae9572d5-bd7d-4ae4-863d-2d21eaac73d7 | FindsterVM | > cb418927fdaf41dfaaf631691b8aaa9e | ACTIVE | - | Running | > node-int-net-01=192.168.248.121, 130.206.113.175 > > It is working > telnet 130.206.113.175 22 > Trying 130.206.113.175... > Connected to 130.206.113.175. > Escape character is '^]'. > SSH-2.0-OpenSSH_6.6.1p1 Ubuntu-2ubuntu2.7 > > Regards, > Heanr > FW External User > < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > > created an issue > > Help-Desk < https://jira.fiware.org/browse/HELP > / [image: extRequest] > < https://jira.fiware.org/browse/HELP-6566 > HELP-6566 > < https://jira.fiware.org/browse/HELP-6566 > > [Fiware-tech-help] Virtual Machine Down @ Spain 2 Region > < https://jira.fiware.org/browse/HELP-6566 > > Issue Type: [image: extRequest] extRequest > Assignee: Henar Muñoz > < https://jira.fiware.org/secure/ViewProfile.jspa?name=henar > > Components: FIWARE-LAB-HELP > Created: 10/May/16 6:14 PM > Priority: [image: Major] Major > Reporter: FW External User > < https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user > > > Good afternoon, > > Our tenant ID is c8e8ad84-ca0e-40ee-8174-14c374fb3308, the account email is > paulofonseca@getfindster.com and our region is Spain 2. > > Our VM (FindsterVM) just disappeared from the FIWARE portal, some minutes > after it returned to the list on the FIWARE portal but it is not working > and we are not able to make the boot. > > Do you know what is happening and how we can solve this problem? > > It stops here: > > (…) > > - Stopping cold plug devices[74G[ OK ] > - Stopping log initial device creation[74G[ OK ] > - Starting enable remaining boot-time encrypted block devices[74G[ OK > ] > > cloud-init-nonet [18.64] : waiting 120 seconds for network device > Name: FindsterVMID: c8e8ad84-ca0e-40ee-8174-14c374fb3308 > (...) > > and then this happens: > > (…) > > cloud-init-nonet [18.64] : waiting 120 seconds for network device > > cloud-init-nonet [138.64] : gave up waiting for a network device. > > Cloud-init v. 0.7.5 running 'init' at Tue, 10 May 2016 15:40:27 +0000. Up > 138.82 seconds. > > ci-info: ++++++++++++++++++++++ > Net device info ++++++++++++++++++++++ > > ci-info: > ------- ---- --------- --------- ------------------ > > ci-info: | Device | Up | Address | Mask | Hw-Address | > > ci-info: > ------- ---- --------- --------- ------------------ > > ci-info: | lo | True | 127.0.0.1 | 255.0.0.0 | . | > > ci-info: | eth0 | True | . | . | fa:16:3e:17:e2:44 | > > ci-info: > ------- ---- --------- --------- ------------------ > > ci-info: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Route info > failed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! > > 2016-05-10 15:40:27,689 - url_helper.py [WARNING] : Calling ' > http://169.254.169.254/2009-04-04/meta-data/instance-id > < > http://t.yesware.com/tt/1338a144c400634c569c8f5037e5ce836bd33a87/1d5dce03a3d97a6b36d2ad70d28fcacd/a64ce44d66cd39e59ad228e1b5074662/169.254.169.254/2009-04-04/meta-data/instance-id > >' > failed [0/120s] : request error [HTTPConnectionPool(host='169.254.169.254', > port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id > (Caused by : [Errno 101] Network is unreachable)] > > 2016-05-10 15:40:28,698 - url_helper.py [WARNING] : Calling ' > http://169.254.169.254/2009-04-04/meta-data/instance-id > < > http://t.yesware.com/tt/1338a144c400634c569c8f5037e5ce836bd33a87/1d5dce03a3d97a6b36d2ad70d28fcacd/6a12c18da1d3970c0f2e68295795d1f5/169.254.169.254/2009-04-04/meta-data/instance-id > >' > failed [1/120s] : request error [HTTPConnectionPool(host='169.254.169.254', > port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id > (Caused by : [Errno 101] Network is unreachable)] > > (…) > Thanks, > > [image: Findster Logo] > > André Carvalheira > > Chief Operating Officer > > www.getfindster.com > < > http://t.yesware.com/tt/1338a144c400634c569c8f5037e5ce836bd33a87/7e44405dc614bd2edd79df14d3179dd1/623d7bfb7dbf65d4555584769bd58c38/www.getfindster.com/ > > > [image: Skype Logo] [image: Linkedin Logo] > < > https://t.yesware.com/tt/1338a144c400634c569c8f5037e5ce836bd33a87/7e44405dc614bd2edd79df14d3179dd1/b25403d9847c20d8e8e62cf30c62bdac/www.linkedin.com/in/acarvalheira > >[image: > Twitter Logo] > < > https://t.yesware.com/tt/1338a144c400634c569c8f5037e5ce836bd33a87/7e44405dc614bd2edd79df14d3179dd1/eed22a98cba1f945a5203e2d35c25046/twitter.com/carvalheira1 > > > > Since January 1st, old domains won't be supported and messages sent to any > domain different to @lists.fiware.org will be lost. > Please, send your messages using the new domain ( > Fiware-tech-help@lists.fiware.org) instead of the old one. >