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  1. Help-Desk
  2. HELP-6546

FIWARE.Request.Tech.Cloud.CloudPortal.Need to activate my Fiware Lab portal account Email adress

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hello,

          I need to activate my Fiware Lab portal account Email adress , i didn't
          receive any ack since my account sign up last week. When completing the
          forgot password procedure, i 've got following message :

          *Error:*The email address you have specified is registered but not
          activated. Please check your email for the activation link or request a
          new one. If your problem persits, please contact
          fiware-lab-help@lists.fiware.org

          thanks
          –
          Philippe MANUEL
          Ingénieur système IoT
          Tél. : +33 (0)4 89 86 69 82
          --------------------------------------------------------
          Association Plate-forme Télécom
          Business Pôle B Entrée B
          1047 route des Dolines
          Allée Pierre Ziller
          06560 Valbonne
          www.com4innov.com

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Philippe MANUEL <philippe.manuel@com4innov.com>]

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            marcocipriani Marco Cipriani added a comment -

            Dear Philippe,
            I've just forwarded your request to the second level support.
            We'll get back to you soon.

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - Dear Philippe, I've just forwarded your request to the second level support. We'll get back to you soon. Best regards Marco
            Hide
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            Com4Innov Sophia Antipolis Node Helpdesk added a comment -

            Hello Marco, Alvaro,

            It seemed the activate link attached to my E-mail was no longer valid, I could fix this issue by resending confirmation instructions to my Email account then i could receive a valid activation link into an E-mail.

            So you can close this ticket now.

            Thanks,

            Philippe

            Show
            Com4Innov Sophia Antipolis Node Helpdesk added a comment - Hello Marco, Alvaro, It seemed the activate link attached to my E-mail was no longer valid, I could fix this issue by resending confirmation instructions to my Email account then i could receive a valid activation link into an E-mail. So you can close this ticket now. Thanks, Philippe

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: