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  1. Help-Desk
  2. HELP-6526

FIWARE.Request.Tech.Data.BigData-Analysis.Cosmos login issue

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hello,

      I am following this guide http://fiware-cosmos.readthedocs.io/en/develop/quick_start_guide/index.html to Create a Cosmos account and I am already a registered user in FIWARE Lab.

      The guide says I should browse to http://cosmos.lab.fi-ware.org/ in order to create a Cosmos account which is not accessible. Then I was informed that I should use https://cosmos.lab.fiware.org

      Then I used the correct URL and authorized Cosmos. After a while I got this error:

      There was some error when adding information in the database for user burak.karaboga1

      When I try to connect to the head node through ssh, I get “access denied”.

      I tried to connect to both hosts (cosbos.lab.fi-ware.org and cosmos.lab.fiware.org) with username burak.karaboga and the password I set for Cosmos. I always get access denied.

      Can you please assist us in solving this problem?

      Regards,

      Burak

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        Activity

        Hide
        burak Karaboga, Burak added a comment -

        Hi Francisco,

        Are there any updates about this? We have a tight deadline for a proof of concept demo in which we have to use Cosmos.

        Regards,

        Burak

        Show
        burak Karaboga, Burak added a comment - Hi Francisco, Are there any updates about this? We have a tight deadline for a proof of concept demo in which we have to use Cosmos. Regards, Burak
        Hide
        frb Francisco Romero added a comment -

        The issue has been emailed:

        • Time sent: 05/May/16 4:33 PM
        • To: burak.karaboga@atos.net
        • with subject: *(HELP-6526) [Fiware-tech-help] Cosmos login issue *

        Hi Burak,

        could you check the account is now created? The user (burak.karaboga, instead of burak.karaboga1) and password associated to your account should be available in the Cosmos portal, once logged using your FIWARE credentials.

        Show
        frb Francisco Romero added a comment - The issue has been emailed: Time sent: 05/May/16 4:33 PM To: burak.karaboga@atos.net with subject: *( HELP-6526 ) [Fiware-tech-help] Cosmos login issue * Hi Burak, could you check the account is now created? The user (burak.karaboga, instead of burak.karaboga1) and password associated to your account should be available in the Cosmos portal, once logged using your FIWARE credentials.
        Hide
        burak Karaboga, Burak added a comment -

        Hi Francisco,

        Thank you very much for your assistance, I am now able to access the head node through ssh.

        Regards,

        Burak

        Show
        burak Karaboga, Burak added a comment - Hi Francisco, Thank you very much for your assistance, I am now able to access the head node through ssh. Regards, Burak

          People

          • Assignee:
            frb Francisco Romero
            Reporter:
            burak Karaboga, Burak
          • Votes:
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            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: