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  1. Help-Desk
  2. HELP-6317

FIWARE.Request.Tech.Data.Stream-oriented.Kurento-based video recorder produces 0 byte video files.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear FIWARE coach,
      we forward you a support request received from a CreatiFI applicant we are
      not able to solve.
      Please let us know if you need direct contact with the submitter.
      Thanks.

      ************************************
      We are using the Kurento recorder functionality to capture audio/video from
      the users browser. We had the recorder working correctly but after updating
      to v6.4.1~5.g15f6a5f for the server, 6.4.1 for kurento-client & 6.2.0 for
      kurento-utils each video file that is uploaded has a file size of 0 bytes.
      I have attached logs from around the time a video was being recorded, and a
      gist with the client-side code. We had a similar issue once before and it
      we were able to resolve it with the help of Prof Luis Lopez.

      https://gist.github.com/anonymous/504c55321c78e62c54ef49fd3bc102a0

      ************************************

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-creatifi-coaching mailing list
      Fiware-creatifi-coaching@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-creatifi-coaching
      [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

        Issue Links

          Activity

          Hide
          llopez NaevaTeC Development Team added a comment - - edited

          Hi,

          The user running the server process changed in 6.4.0 from nobody to kurento. This user is added to the system during the installation/update process. Please make sure that the user has write permissions in the destination folder.

          Show
          llopez NaevaTeC Development Team added a comment - - edited Hi, The user running the server process changed in 6.4.0 from nobody to kurento . This user is added to the system during the installation/update process. Please make sure that the user has write permissions in the destination folder.
          Hide
          llopez NaevaTeC Development Team added a comment -

          The issue has been emailed:

          • Time sent: 07/Apr/16 2:42 PM
          • To: amaestrini@create-net.org
          • with subject: *(HELP-6317) [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Kurento-based video recorder produces 0 byte video files. *

          Show
          llopez NaevaTeC Development Team added a comment - The issue has been emailed: Time sent: 07/Apr/16 2:42 PM To: amaestrini@create-net.org with subject: *( HELP-6317 ) [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Kurento-based video recorder produces 0 byte video files. *

            People

            • Assignee:
              llopez NaevaTeC Development Team
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: