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  1. Help-Desk
  2. HELP-6287

FIWARE.Request.Lab.Spain.Server stuck in reboot phase

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear Sirs,

          Our gis server is stuck in the reboot phase. Please advise.

          Server IP:
          external: 130.206.120.168
          internal: 192.168.216.60

          Node: Spain

          Thank you in advance for your help.

          Best regards,
          Jorge Ferreira
          sysop.x0@gmail.com

          —
          Este e-mail foi verificado em termos de vírus pelo software antivírus Avast.
          https://www.avast.com/antivirus

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Jorge Ferreira <sysop.x0@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		6m 10s 1 Marco Cipriani 31/Mar/16 4:37 PM
            Closed Closed In Progress In Progress
            		1s 1 Manuel Escriche 05/Apr/16 5:42 PM
            In Progress In Progress Answered Answered
            		16h 20m 2 Manuel Escriche 05/Apr/16 5:42 PM
            Answered Answered Closed Closed
            		10d 23h 16m 2 Henar Muñoz 12/Apr/16 8:14 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Server stuck in reboot phase FIWARE.Request.Lab.Spain.Server stuck in reboot phase
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            Sender Email sysop.x0@gmail.com
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Resolution Fixed [ 1 ] Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            Resolution Fixed [ 1 ]
            HD-Node Spain [ 10846 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            henar Henar Muñoz added a comment -

            The issue has been emailed:

            • Time sent: 01/Apr/16 8:57 AM
            • To: sysop.x0@gmail.com
            • with subject: *(HELP-6287) [Fiware-lab-help] Server stuck in reboot phase *

            Hi Jorge,
            Your VM is up again.
            Regards,
            Henar

            ssh root@130.206.120.168
            The authenticity of host '130.206.120.168 (130.206.120.168)' can't be established.
            ECDSA key fingerprint is e2:e4:c2:e6:bf:87:1a:02:b4:48:a7:bc:2d:83:dc:6c.
            Are you sure you want to continue connecting (yes/no)?

            Show
            henar Henar Muñoz added a comment - The issue has been emailed: Time sent: 01/Apr/16 8:57 AM To: sysop.x0@gmail.com with subject: *( HELP-6287 ) [Fiware-lab-help] Server stuck in reboot phase * Hi Jorge, Your VM is up again. Regards, Henar ssh root@130.206.120.168 The authenticity of host '130.206.120.168 (130.206.120.168)' can't be established. ECDSA key fingerprint is e2:e4:c2:e6:bf:87:1a:02:b4:48:a7:bc:2d:83:dc:6c. Are you sure you want to continue connecting (yes/no)?
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ] Spain Node Support Team [ spain.node ]
            marcocipriani Marco Cipriani made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            The issue has been emailed:

            • Time sent: 31/Mar/16 4:37 PM
            • To: sysop.x0@gmail.com
            • with subject: *(HELP-6287) [Fiware-lab-help] Server stuck in reboot phase *

            Dear Jorge,
            the Spain region has detected a fiber breakage in one of the nodes. They are working to solve the problem.
            I've just forwarded your request to the Spain support: they'll inform you when the problem will be solved.

            Sorry for the inconvenience.

            BR
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - The issue has been emailed: Time sent: 31/Mar/16 4:37 PM To: sysop.x0@gmail.com with subject: *( HELP-6287 ) [Fiware-lab-help] Server stuck in reboot phase * Dear Jorge, the Spain region has detected a fiber breakage in one of the nodes. They are working to solve the problem. I've just forwarded your request to the Spain support: they'll inform you when the problem will be solved. Sorry for the inconvenience. BR Marco
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ]
            marcocipriani Marco Cipriani made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: