Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Dear Sirs,
Our gis server is stuck in the reboot phase. Please advise.
Server IP:
external: 130.206.120.168
internal: 192.168.216.60
Node: Spain
Thank you in advance for your help.
Best regards,
Jorge Ferreira
sysop.x0@gmail.com
—
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[Created via e-mail received from: Jorge Ferreira <sysop.x0@gmail.com>]
Activity
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
Assignee | Marco Cipriani [ marco ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Assignee | Marco Cipriani [ marco ] | Spain Node Support Team [ spain.node ] |
Assignee | Spain Node Support Team [ spain.node ] | Henar Muñoz [ henar ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Resolution | Fixed [ 1 ] | |
HD-Node | Spain [ 10846 ] |
Resolution | Fixed [ 1 ] | Done [ 10000 ] |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Resolution | Done [ 10000 ] | |
Status | Closed [ 6 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Sender Email | sysop.x0@gmail.com |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Summary | [Fiware-lab-help] Server stuck in reboot phase | FIWARE.Request.Lab.Spain.Server stuck in reboot phase |
Fix Version/s | 2021 [ 12600 ] |
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
6m 10s | 1 | Marco Cipriani | 31/Mar/16 4:37 PM | |||||
|
1s | 1 | Manuel Escriche | 05/Apr/16 5:42 PM | |||||
|
16h 20m | 2 | Manuel Escriche | 05/Apr/16 5:42 PM | |||||
|
10d 23h 16m | 2 | Henar Muñoz | 12/Apr/16 8:14 AM |
The issue has been emailed:
HELP-6287) [Fiware-lab-help] Server stuck in reboot phase *Dear Jorge,
the Spain region has detected a fiber breakage in one of the nodes. They are working to solve the problem.
I've just forwarded your request to the Spain support: they'll inform you when the problem will be solved.
Sorry for the inconvenience.
BR
Marco