Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:WebUI
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HD-Enabler:Augmented Reality
Description
Good morning Ari,
have you any idea why we cannot get a SSL (we need for the AR in Chrome) and if there's an error in the configuration that we could solve? in the e-mail we made snapshots of the configuration...
thank you very much!
best
Débora Alasraki
On Tue, Mar 29, 2016 at 4:46 PM, Pasquale Vitale <pvitale@eng.it> wrote:
Hi Ari,
Debora has got a problem when she uses the AR in SSL.
Could you help her or suggest a people?
Thank you for your time.
Regards,
Pasquale
Il 29/03/2016 16:40, débora Alasraki ha scritto:
> Ciao Pasquale,
>
> the problem is that we need the SSL certificate to be able to view our 3D interactive presentations in Augmented Reality on Chrome. In Firefox AR works perfectly with no SSL but in chrome it sees to be a must.., and we cannot get the SSL certification because it is not a localhost.
>
> any idea?
>
> best regards !
>
> thanks,
>
> débora
>
> On Tue, Mar 29, 2016 at 4:31 PM, Pasquale Vitale <pvitale@eng.it> wrote:
>
> Ciao Debora,
> I've never used the SSL certificate, but your configuration looks good.
> I tried to connect to 3dclick.click web site, after accepted the certificate, I can see your website.
>
> Please let me know, we can ask more info to other people.
> Regards
> Pasquale
>
> Il 29/03/2016 16:06, débora Alasraki ha scritto:
>> Hello dear Pasquale,
>>
>> I am mailing you because we have a technical problem that you and your team may know how to solve it, and we would really appreciate your help and insight!
>>
>> I am putting Luis Cordeiro (3D Click CTO) in copy so that information can flow faster 
>>
>>
>> We're installing a SSL certificate using letsencrypt (https://letsencrypt.org/) pointing to our domain 3dclick.click (mapped to 195.220.224.61).
>> There is an error saying that our certificate is pointing to server-tier2-1-e3ad16
>>
>>
>>
>>
>> Our host configuration is:
>>
>>
>>
>> All the letsencrypt installation went smoothly.
>>
>>
>>
>> In fiware we have the port 443 (SSL) opened
>>
>>
>>
>> Do you have any idea what's wrong with our config?
>>
>> Best regards
>>
>>
>> Débora
>>
>>
>>
>>
>> –
>> Débora Alasraki
>> Managing Partner
>> mob: + 34 619242037
>> fix: + 34 930 139 769
>> www.urbanmedia3d.com
>>
>> http://3dclick.click
>>
>> The information contained in this message or any of its attachments may be...
Activity
| Fix Version/s | 2021 [ 12600 ] |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| HD-Chapter | WebUI [ 10842 ] |
| Reporter | Ari Okkonen [ ariokkon ] | FW External User [ fw.external.urser ] |
| Resolution | Done [ 10000 ] | |
| Status | Closed [ 6 ] | In Progress [ 3 ] |
| Resolution | Fixed [ 1 ] | Done [ 10000 ] |
| Status | In Progress [ 3 ] | Closed [ 6 ] |
| Description |
Good morning Ari, have you any idea why we cannot get a SSL (we need for the AR in Chrome) and if there's an error in the configuration that we could solve? in the e-mail we made snapshots of the configuration... thank you very much! best Débora Alasraki On Tue, Mar 29, 2016 at 4:46 PM, Pasquale Vitale <pvitale@eng.it> wrote: Hi Ari, Debora has got a problem when she uses the AR in SSL. Could you help her or suggest a people? Thank you for your time. Regards, Pasquale Il 29/03/2016 16:40, débora Alasraki ha scritto: > Ciao Pasquale, > > the problem is that we need the SSL certificate to be able to view our 3D interactive presentations in Augmented Reality on Chrome. In Firefox AR works perfectly with no SSL but in chrome it sees to be a must.., and we cannot get the SSL certification because it is not a localhost. > > any idea? > > best regards ! > > thanks, > > débora > > On Tue, Mar 29, 2016 at 4:31 PM, Pasquale Vitale <pvitale@eng.it> wrote: > > Ciao Debora, > I've never used the SSL certificate, but your configuration looks good. > I tried to connect to 3dclick.click web site, after accepted the certificate, I can see your website. > > Please let me know, we can ask more info to other people. > Regards > Pasquale > > Il 29/03/2016 16:06, débora Alasraki ha scritto: >> Hello dear Pasquale, >> >> I am mailing you because we have a technical problem that you and your team may know how to solve it, and we would really appreciate your help and insight! >> >> I am putting Luis Cordeiro (3D Click CTO) in copy so that information can flow faster ;) >> >> >> We're installing a SSL certificate using letsencrypt (https://letsencrypt.org/) pointing to our domain 3dclick.click (mapped to 195.220.224.61). >> There is an error saying that our certificate is pointing to server-tier2-1-e3ad16 >> >> {img1.jpg} >> >> >> Our host configuration is: >> >> {img2.jpg} >> >> All the letsencrypt installation went smoothly. >> >> {img3.jpg} >> >> In fiware we have the port 443 (SSL) opened >> >> {img4.jpg} >> >> Do you have any idea what's wrong with our config? >> >> Best regards >> >> >> Débora >> >> >> >> >> -- >> Débora Alasraki >> Managing Partner >> mob: + 34 619242037 >> fix: + 34 930 139 769 >> www.urbanmedia3d.com >> >> http://3dclick.click >> >> The information contained in this message or any of its attachments may be... |
Good morning Ari, have you any idea why we cannot get a SSL (we need for the AR in Chrome) and if there's an error in the configuration that we could solve? in the e-mail we made snapshots of the configuration... thank you very much! best Débora Alasraki On Tue, Mar 29, 2016 at 4:46 PM, Pasquale Vitale <pvitale@eng.it> wrote: Hi Ari, Debora has got a problem when she uses the AR in SSL. Could you help her or suggest a people? Thank you for your time. Regards, Pasquale Il 29/03/2016 16:40, débora Alasraki ha scritto: > Ciao Pasquale, > > the problem is that we need the SSL certificate to be able to view our 3D interactive presentations in Augmented Reality on Chrome. In Firefox AR works perfectly with no SSL but in chrome it sees to be a must.., and we cannot get the SSL certification because it is not a localhost. > > any idea? > > best regards ! > > thanks, > > débora > > On Tue, Mar 29, 2016 at 4:31 PM, Pasquale Vitale <pvitale@eng.it> wrote: > > Ciao Debora, > I've never used the SSL certificate, but your configuration looks good. > I tried to connect to 3dclick.click web site, after accepted the certificate, I can see your website. > > Please let me know, we can ask more info to other people. > Regards > Pasquale > > Il 29/03/2016 16:06, débora Alasraki ha scritto: >> Hello dear Pasquale, >> >> I am mailing you because we have a technical problem that you and your team may know how to solve it, and we would really appreciate your help and insight! >> >> I am putting Luis Cordeiro (3D Click CTO) in copy so that information can flow faster ;) >> >> >> We're installing a SSL certificate using letsencrypt (https://letsencrypt.org/) pointing to our domain 3dclick.click (mapped to 195.220.224.61). >> There is an error saying that our certificate is pointing to server-tier2-1-e3ad16 >> >> {img1.jpg} >> >> >> Our host configuration is: >> >> {img2.jpg} >> >> All the letsencrypt installation went smoothly. >> >> {img3.jpg} >> >> In fiware we have the port 443 (SSL) opened >> >> {img4.jpg} >> >> Do you have any idea what's wrong with our config? >> >> Best regards >> >> >> Débora >> >> >> >> >> -- >> Débora Alasraki >> Managing Partner >> mob: + 34 619242037 >> fix: + 34 930 139 769 >> www.urbanmedia3d.com >> >> http://3dclick.click >> >> The information contained in this message or any of its attachments may be... |
| Resolution | Fixed [ 1 ] | |
| HD-Enabler | Augm Reality [ 10893 ] |
| Assignee | Ari Okkonen [ ariokkon ] | Torsten Spieldenner [ torsten.spieldenner ] |
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | In Progress [ 3 ] |