Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Done
-
Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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HD-Chapter:Cloud
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HD-Enabler:Cloud Portal
Description
Dear FIWARE,
I just attempted creating an account on your site and I am not receiving a
confirmation e-mail.
The account I registered is:
Username: Babbler Apple Review
E-mail address: babbler+applereview@itude.com
If I try to resend the confirmation e-mail via the site I still don't get
the e-mail.
Could you look into this and let me know why I am not receiving the
confirmation e-mail?
I hope you can get back to me as soon as possible.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
| Assignee | Marco Cipriani [ marco ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
Dear Marco,
No it isn't in my spamfolder.
It is quite urgent. Perhaps it has to do with special characters in the
password?
I hope you can get back to me asap.
I've just forwarded your request to the second level support.
We'll get back to you soon.
Best regards
Marco
| Assignee | Marco Cipriani [ marco ] | Alvaro Alonso [ aalonsog ] |
Hi,
it should be activated now.
BR
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Summary | [Fiware-lab-help] FIWARE Lab Assistance | FIWARE.Request.Lab.FIWARE Lab Assistance |
| HD-Enabler | Cloud Portal [ 10860 ] |
| Component/s | FIWARE-TECH-HELP [ 10278 ] | |
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
| Summary | FIWARE.Request.Lab.FIWARE Lab Assistance | FIWARE.Request.Tech.Cloud.CloudPortal.FIWARE Lab Assistance |
| HD-Chapter | Cloud [ 10837 ] |
| Sender Email | k.patenaude@itude.com |
Dear FIWARE,
Could you please remove the following accounts? I attempted to create these
when experiencing problems with receiving an confirmation e-mail.
Babbler Review (username)
babbler+reviewproduction@itude.com
BabblerReview (username)
babbler+review@itude.com
These are accounts that could not be verified and therefore are not being
used by us.
and this account too please:
Babbler Apple Review Prod (username)
babbler+applereviewproduction@itude.com
| Sender Email | k.patenaude@itude.com |
| Description |
Dear FIWARE, I just attempted creating an account on your site and I am not receiving a confirmation e-mail. The account I registered is: Username: Babbler Apple Review E-mail address: babbler+applereview@itude.com If I try to resend the confirmation e-mail via the site I still don't get the e-mail. Could you look into this and let me know why I am not receiving the confirmation e-mail? I hope you can get back to me as soon as possible. Met vriendelijke groet/Kind regards, *Kirstie Patenaude* Mobile Software Engineer Lageweg 2 3703 CA Zeist ■ *Mob:* +31(0)6 51 13 56 18 ■ *Tel. receptie:* +31(0)30 699 70 20 ■ *Mail:* k.patenaude@itude.com www.itude.com ■ K.v.K. 30146090 Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Kirstie Patenaude <k.patenaude@itude.com>] |
Dear FIWARE,
I just attempted creating an account on your site and I am not receiving a confirmation e-mail. The account I registered is: Username: Babbler Apple Review E-mail address: babbler+applereview@itude.com If I try to resend the confirmation e-mail via the site I still don't get the e-mail. Could you look into this and let me know why I am not receiving the confirmation e-mail? I hope you can get back to me as soon as possible. |
| Fix Version/s | 2021 [ 12600 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 3m | 1 | Marco Cipriani | 31/Mar/16 12:40 PM | |||||
|
4d 21h 20m | 1 | Alvaro Alonso | 05/Apr/16 10:00 AM | |||||
|
1s | 1 | Alvaro Alonso | 05/Apr/16 10:00 AM |
we are sorry for the inconvenience.
I would suggest to check your Spam folder. Please, let us know if this solves your problem. If not, we'll forward the issue to the proper support team.
Best regards
Marco