Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-6277

FIWARE.Request.Tech.Cloud.CloudPortal.FIWARE Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None
        • HD-Chapter:
          Cloud
        • HD-Enabler:
          Cloud Portal

          Description

          Dear FIWARE,

          I just attempted creating an account on your site and I am not receiving a
          confirmation e-mail.
          The account I registered is:

          Username: Babbler Apple Review
          E-mail address: babbler+applereview@itude.com

          If I try to resend the confirmation e-mail via the site I still don't get
          the e-mail.
          Could you look into this and let me know why I am not receiving the
          confirmation e-mail?

          I hope you can get back to me as soon as possible.

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment - - edited

            we are sorry for the inconvenience.
            I would suggest to check your Spam folder. Please, let us know if this solves your problem. If not, we'll forward the issue to the proper support team.

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - - edited we are sorry for the inconvenience. I would suggest to check your Spam folder. Please, let us know if this solves your problem. If not, we'll forward the issue to the proper support team. Best regards Marco
            Hide
            Permalink
            fw.ext.user FW External User added a comment - - edited

            Dear Marco,

            No it isn't in my spamfolder.
            It is quite urgent. Perhaps it has to do with special characters in the
            password?
            I hope you can get back to me asap.

            Show
            fw.ext.user FW External User added a comment - - edited Dear Marco, No it isn't in my spamfolder. It is quite urgent. Perhaps it has to do with special characters in the password? I hope you can get back to me asap.
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment - - edited

            I've just forwarded your request to the second level support.
            We'll get back to you soon.

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - - edited I've just forwarded your request to the second level support. We'll get back to you soon. Best regards Marco
            Hide
            Permalink
            aalonsog Alvaro Alonso added a comment - - edited

            Hi,

            it should be activated now.

            BR

            Show
            aalonsog Alvaro Alonso added a comment - - edited Hi, it should be activated now. BR
            Hide
            Permalink
            fw.ext.user FW External User added a comment - - edited

            Dear FIWARE,

            Could you please remove the following accounts? I attempted to create these
            when experiencing problems with receiving an confirmation e-mail.

            Babbler Review (username)
            babbler+reviewproduction@itude.com

            BabblerReview (username)
            babbler+review@itude.com

            These are accounts that could not be verified and therefore are not being
            used by us.

            Show
            fw.ext.user FW External User added a comment - - edited Dear FIWARE, Could you please remove the following accounts? I attempted to create these when experiencing problems with receiving an confirmation e-mail. Babbler Review (username) babbler+reviewproduction@itude.com BabblerReview (username) babbler+review@itude.com These are accounts that could not be verified and therefore are not being used by us.
            Hide
            Permalink
            fw.ext.user FW External User added a comment - - edited

            and this account too please:

            Babbler Apple Review Prod (username)
            babbler+applereviewproduction@itude.com

            Show
            fw.ext.user FW External User added a comment - - edited and this account too please: Babbler Apple Review Prod (username) babbler+applereviewproduction@itude.com

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: