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  1. Help-Desk
  2. HELP-6247

FIWARE.Request.Tech.Data.Stream-oriented.Kurento crashes after resizing app window that we are recording

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear FIWARE coach,
      we forward you a support request received from a CreatiFI applicant we are
      not able to solve.
      Please let us know if you need direct contact with the submitter.
      Thanks.

      ********************************

      We use Kurento to record the user's screen (through Chrome extension)

      Everything works well, but when we resize the application window we are
      recording Kurento crashes.

      This is the error msg kurento throws before crashing:
      2016-03-25 12:13:07.165925 2269 [140062474692352] error default
      video-frame.c:152 gst_video_frame_map_id() invalid buffer size 276480 <
      309120

      This really needs to be solved for our system because we cannot prevent
      users to resize their app screen size.

      ********************************

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      _______________________________________________
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      [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

        Issue Links

          Activity

          fla Fernando Lopez made changes -
          Fix Version/s 2021 [ 12600 ]
          mev Manuel Escriche made changes -
          backlogmanager Backlog Manager made changes -
          HD-Node Unknown [ 10852 ]
          Summary [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Kurento crashes after resizing app window that we are recording FIWARE.Request.Tech.Data.Stream-oriented.Kurento crashes after resizing app window that we are recording
          llopez NaevaTeC Development Team made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          llopez NaevaTeC Development Team made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          llopez NaevaTeC Development Team made changes -
          Status Impeded [ 10004 ] In Progress [ 3 ]
          llopez NaevaTeC Development Team made changes -
          Status In Progress [ 3 ] Impeded [ 10004 ]
          llopez NaevaTeC Development Team made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          llopez NaevaTeC Development Team made changes -
          Comment [ Hi,

          Could you please answer this question to have better picture of the problem?

          - What version of Kurento and its modules that you are using?
          - What format are you using for recording?
          - How are your pipeline elements connected?

          A quick way to answer the questions is to have a full kurento log from startup until the failure occurs. Logs can be found at /var/log/kurento-media-server and /var/log/kurento-media-server/logs directories.

          Regards
          ]
          backlogmanager Backlog Manager made changes -
          Assignee Luis López Fernández [ llopez ]
          backlogmanager Backlog Manager made changes -
          HD-Chapter Unknown [ 10845 ] Data [ 10838 ]
          mev Manuel Escriche made changes -
          HD-Enabler Unknown [ 10910 ] Kurento [ 10873 ]
          backlogmanager Backlog Manager made changes -
          HD-Node Unknown [ 10852 ]
          backlogmanager Backlog Manager made changes -
          HD-Chapter Unknown [ 10845 ]
          backlogmanager Backlog Manager made changes -
          HD-Enabler Unknown [ 10910 ]
          backlogmanager Backlog Manager made changes -
          Field Original Value New Value
          Link This issue relates to HELC-1346 [ HELC-1346 ]
          backlogmanager Backlog Manager created issue -

            People

            • Assignee:
              llopez NaevaTeC Development Team
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: