The issue has been emailed:

• Time sent: 29/Mar/16 10:13 AM
• To: juanvi.bolufer@umanick.com
• with subject: *(HELP-6246) [Fiware-lab-help] Network instance problem *
  

Dear,
I've forwarded your request to the Spain support team.

Best,
Daniele

The issue has been emailed:

• Time sent: 29/Mar/16 10:47 AM
• To: mario.scalabrino@yahoo.it
• with subject: *(HELP-6246) [Fiware-lab-help] Network instance problem *
  

Hi
I showed your VMs were shutdown, I restarted them. I have checked it is possible to access to the VM with the public IP.
Could you try it again,
Regards,
Henar

hello, probably this email should be sent to someone else

Sent from my BlackBerry 10 smartphone.
  Original Message  
From: Help-Desk
Sent: martes, 29 de marzo de 2016 10:47
To: mario.scalabrino@yahoo.it
Reply To: jira-help-desk@fi-ware.org
Subject: [FIWARE-JIRA] (HELP-6246) [Fiware-lab-help] Network instance problem

Hi
I showed your VMs were shutdown, I restarted them. I have checked it is possible to access to the VM with the public IP.
Could you try it again,
Regards,
Henar

-------------------------------------------------------------------------------
Henar Muñoz created HELP-6246:
---------------------------------

Summary: [Fiware-lab-help] Network instance problem
Key: HELP-6246
URL: https://jira.fiware.org/browse/HELP-6246
Project: Help-Desk
Issue Type: extRequest
Components: FIWARE-LAB-HELP
Reporter: FW External User
Assignee: Henar Muñoz

Hi,

I'm trying to connect through ssh my instance housed in FIWARE CLOUD but I
can not.

I'm see in vcn_display a network error:

[image: Imágenes integradas 1]

These are my data:

• Region: spain2
• Project ID : 00000000000000000000000000011656
• User: ilko.garcia@umanick.com

What is the problem?

Thank you.

Best regards.
Juanvi Bolufer
UMANICK Technologies | Ingeniero de Software

(+34) 656 640 167
@juanvibolufer <https://twitter.com/juanvibolufer>
www.umanick.com

<http://www.umanick.com/descargar-informe-sectorial-biometria-y-sanidad/>
NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de
Protección de Datos de Carácter Personal, UMANICK le informa que sus datos
han sido incorporados a un fichero automatizado con la finalidad de prestar
y ofrecer nuestros servicios. Los datos almacenados bajo la
confidencialidad y las medidas de seguridad legalmente establecidas no
serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK.
Usted puede ejercer sus derechos de acceso, rectificación cancelación y
oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F.
B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020,
Valencia, o mediante el correo electrónico info@umanick.com.

Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.

Please, would you check whether this issue is over?
We're about to close this ticket.
Thanks
Manuel

Comment by juanvi.bolufer@umanick.com :

Hi,

The VM is up and running.

Thanks.

Best regards.

El martes, 12 de abril de 2016, Help-Desk <jira-help-desk@fi-ware.org>
escribió:

> Hi
> I can see the VM is up and running.
> ssh root@130.206.121.191
> <javascript:_e(%7B%7D,'cvml','root@130.206.121.191');>
> The authenticity of host '130.206.121.191 (130.206.121.191)' can't be
> established.
> RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
> Are you sure you want to continue connecting (yes/no)?
> Regards,
> Henar
> FW External User
> <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
> created an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / [image: extRequest]
> <https://jira.fiware.org/browse/HELP-6246> HELP-6246
> <https://jira.fiware.org/browse/HELP-6246>
> [Fiware-lab-help] Network instance problem
> <https://jira.fiware.org/browse/HELP-6246>
> Issue Type: [image: extRequest] extRequest
> Assignee: Henar Muñoz
> <https://jira.fiware.org/secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 29/Mar/16 9:14 AM
> Priority: [image: Major] Major
> Reporter: FW External User
> <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
>
> Hi,
>
> I'm trying to connect through ssh my instance housed in FIWARE CLOUD but I
> can not.
>
> I'm see in vcn_display a network error:
>
> [image: Imágenes integradas 1]
>
> These are my data:
>
> - Region: spain2
> - Project ID : 00000000000000000000000000011656
> - User: ilko.garcia@umanick.com
> <javascript:_e(%7B%7D,'cvml','ilko.garcia@umanick.com');>
>
> What is the problem?
>
> Thank you.
>
> Best regards.
> Juanvi Bolufer
> UMANICK Technologies | Ingeniero de Software
>
> (+34) 656 640 167
> @juanvibolufer <https://twitter.com/juanvibolufer>
> www.umanick.com
>
> <http://www.umanick.com/descargar-informe-sectorial-biometria-y-sanidad/>
> NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de
> Protección de Datos de Carácter Personal, UMANICK le informa que sus datos
> han sido incorporados a un fichero automatizado con la finalidad de prestar
> y ofrecer nuestros servicios. Los datos almacenados bajo la
> confidencialidad y las medidas de seguridad legalmente establecidas no
> serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK.
> Usted puede ejercer sus derechos de acceso, rectificación cancelación y
> oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F.
> B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020,
> Valencia, o mediante el correo electrónico info@umanick.com
> <javascript:_e(%7B%7D,'cvml','info@umanick.com');>.
>
> Since January 1st, old domains won't be supported and messages sent to any
> domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (
> Fiware-lab-help@lists.fiware.org
> <javascript:_e(%7B%7D,'cvml','Fiware-lab-help@lists.fiware.org');>)
> instead of the old one.
>