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  1. Help-Desk
  2. HELP-6038

FIWARE.Request.Lab.question regarding

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear FIWARE Team,

      I have two community accounts, registered in July 2015. With the help of
      the FIWARE Platform and using some of the available GE's we are developing
      two innovative applications, financed by the FRACTALS Accelerator.
      Our projects are now at stage of final reporting, but we are still in
      development process for both systems, furthermore our future plans include
      implementation of additional functionalities and continuous improvements.
      In connection to this my question is what happens when the community
      account for FIWARE Lab, used for development purposes, expires? Could we
      still have access to our data and resources on FIWARE Lab or we should
      transfer to different platform/resources? Will there be a notification
      before the expiration of the accounts?

      Thank you in advance for your assistance!

      Best regards,

      Tanya Peneva
      Accountant - Nemetschek OOD Bulgaria

      www.nemetschek.bg | e-mail: TPeneva@nemetschek.bg | office:
      +359-2-4210-988 | mobile: +359-886-464744

      DISCLAIMER: Confidential. Dissemination, distribution or copying of this
      e-mail is prohibited. If you have received this e-mail in error, please
      notify the sender by replying to this message and delete it immediately.
      Nemetschek OOD shall not be liable for the message if altered, changed or
      falsified.

      P Please consider the impact on the environment before printing this
      e-mail
      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: Tania Peneva <TPeneva@nemetschek.bg>]

        Activity

        Hide
        gcossu Giuseppe Cossu added a comment -

        Hello,
        You should request for an extension (opening a new ticket) and most likely we are going to accept without any problem if the activities are related to the accelerator. We are happy supporting you in FIWARE Lab.

        You account expires on 2016-08-01. If you tell me the mail related to the other account I can check the expiration. In any case you will be notified before the expiration.

        Regards,
        Giuseppe

        Show
        gcossu Giuseppe Cossu added a comment - Hello, You should request for an extension (opening a new ticket) and most likely we are going to accept without any problem if the activities are related to the accelerator. We are happy supporting you in FIWARE Lab. You account expires on 2016-08-01. If you tell me the mail related to the other account I can check the expiration. In any case you will be notified before the expiration. Regards, Giuseppe
        Hide
        fw.ext.user FW External User added a comment -

        Hello Giuseppe!

        Thank you for the information. I will discuss the issue with the
        developers team and we will plan our next steps.

        Regarding my other registration with community account - it is made with
        this e-mail: tpeneva@centermine.com
        Could you please check its expiration date too?

        Thank you in advance!

        Best regards,

        Tanya Peneva
        Accountant - Nemetschek OOD Bulgaria

        www.nemetschek.bg | e-mail: TPeneva@nemetschek.bg | office:
        +359-2-4210-988 | mobile: +359-886-464744

        DISCLAIMER: Confidential. Dissemination, distribution or copying of this
        e-mail is prohibited. If you have received this e-mail in error, please
        notify the sender by replying to this message and delete it immediately.
        Nemetschek OOD shall not be liable for the message if altered, changed or
        falsified.

        P Please consider the impact on the environment before printing this
        e-mail

        From: Help-Desk <jira-help-desk@fi-ware.org>
        To: TPeneva@nemetschek.bg
        Date: 02.03.2016 17:58
        Subject: [FIWARE-JIRA] (HELP-6038) [Fiware-lab-help] question
        regarding

        Hello,
        You should request for an extension (opening a new ticket) and most likely
        we are going to accept without any problem if the activities are related
        to the accelerator. We are happy supporting you in FIWARE Lab.

        You account expires on 2016-08-01. If you tell me the mail related to the
        other account I can check the expiration. In any case you will be notified
        before the expiration.

        Regards,
        Giuseppe

        -------------------------------------------------------------------------------
        Giuseppe Cossu created HELP-6038:
        ------------------------------------

        Summary: [Fiware-lab-help] question regarding
        Key: HELP-6038
        URL: https://jira.fiware.org/browse/HELP-6038
        Project: Help-Desk
        Issue Type: extRequest
        Components: FIWARE-LAB-HELP
        Reporter: FW External User

        This email was generated by the FIWARE JIRA (http://jira.fiware.org).

        Show
        fw.ext.user FW External User added a comment - Hello Giuseppe! Thank you for the information. I will discuss the issue with the developers team and we will plan our next steps. Regarding my other registration with community account - it is made with this e-mail: tpeneva@centermine.com Could you please check its expiration date too? Thank you in advance! Best regards, – Tanya Peneva Accountant - Nemetschek OOD Bulgaria www.nemetschek.bg | e-mail: TPeneva@nemetschek.bg | office: +359-2-4210-988 | mobile: +359-886-464744 DISCLAIMER: Confidential. Dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete it immediately. Nemetschek OOD shall not be liable for the message if altered, changed or falsified. P Please consider the impact on the environment before printing this e-mail From: Help-Desk <jira-help-desk@fi-ware.org> To: TPeneva@nemetschek.bg Date: 02.03.2016 17:58 Subject: [FIWARE-JIRA] ( HELP-6038 ) [Fiware-lab-help] question regarding Hello, You should request for an extension (opening a new ticket) and most likely we are going to accept without any problem if the activities are related to the accelerator. We are happy supporting you in FIWARE Lab. You account expires on 2016-08-01. If you tell me the mail related to the other account I can check the expiration. In any case you will be notified before the expiration. Regards, Giuseppe ------------------------------------------------------------------------------- Giuseppe Cossu created HELP-6038 : ------------------------------------ Summary: [Fiware-lab-help] question regarding Key: HELP-6038 URL: https://jira.fiware.org/browse/HELP-6038 Project: Help-Desk Issue Type: extRequest Components: FIWARE-LAB-HELP Reporter: FW External User This email was generated by the FIWARE JIRA ( http://jira.fiware.org ).
        Hide
        gcossu Giuseppe Cossu added a comment -

        Hello,
        the expiration date is 2016-08-07, it is not so close.
        Enjoy FIWARE Lab.

        Regards,
        Giuseppe

        Show
        gcossu Giuseppe Cossu added a comment - Hello, the expiration date is 2016-08-07, it is not so close. Enjoy FIWARE Lab. Regards, Giuseppe
        Hide
        fw.ext.user FW External User added a comment -

        OK, thank you very much!

        Have a nice day and week!

        BR,


        Tanya Peneva
        Accountant - Nemetschek OOD Bulgaria

        www.nemetschek.bg | e-mail: TPeneva@nemetschek.bg | office:
        +359-2-4210-988 | mobile: +359-886-464744

        DISCLAIMER: Confidential. Dissemination, distribution or copying of this
        e-mail is prohibited. If you have received this e-mail in error, please
        notify the sender by replying to this message and delete it immediately.
        Nemetschek OOD shall not be liable for the message if altered, changed or
        falsified.

        P Please consider the impact on the environment before printing this
        e-mail

        From: Help-Desk <jira-help-desk@fi-ware.org>
        To: TPeneva@nemetschek.bg
        Date: 07.03.2016 12:52
        Subject: [FIWARE-JIRA] (HELP-6038) [Fiware-lab-help] question
        regarding

        Hello,
        the expiration date is 2016-08-07, it is not so close.
        Enjoy FIWARE Lab.

        Regards,
        Giuseppe

        -------------------------------------------------------------------------------
        Giuseppe Cossu created HELP-6038:
        ------------------------------------

        Summary: [Fiware-lab-help] question regarding
        Key: HELP-6038
        URL: https://jira.fiware.org/browse/HELP-6038
        Project: Help-Desk
        Issue Type: extRequest
        Components: FIWARE-LAB-HELP
        Reporter: FW External User

        This email was generated by the FIWARE JIRA (http://jira.fiware.org).

        Show
        fw.ext.user FW External User added a comment - OK, thank you very much! Have a nice day and week! BR, – Tanya Peneva Accountant - Nemetschek OOD Bulgaria www.nemetschek.bg | e-mail: TPeneva@nemetschek.bg | office: +359-2-4210-988 | mobile: +359-886-464744 DISCLAIMER: Confidential. Dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete it immediately. Nemetschek OOD shall not be liable for the message if altered, changed or falsified. P Please consider the impact on the environment before printing this e-mail From: Help-Desk <jira-help-desk@fi-ware.org> To: TPeneva@nemetschek.bg Date: 07.03.2016 12:52 Subject: [FIWARE-JIRA] ( HELP-6038 ) [Fiware-lab-help] question regarding Hello, the expiration date is 2016-08-07, it is not so close. Enjoy FIWARE Lab. Regards, Giuseppe ------------------------------------------------------------------------------- Giuseppe Cossu created HELP-6038 : ------------------------------------ Summary: [Fiware-lab-help] question regarding Key: HELP-6038 URL: https://jira.fiware.org/browse/HELP-6038 Project: Help-Desk Issue Type: extRequest Components: FIWARE-LAB-HELP Reporter: FW External User This email was generated by the FIWARE JIRA ( http://jira.fiware.org ).

          People

          • Assignee:
            gcossu Giuseppe Cossu
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: