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  1. Help-Desk
  2. HELP-6037

FIWARE.Request.Tech.Cloud.CloudPortal.FIWARE Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi,

      I just started collaborating with the team of SYP, an accelerator program member. I created an account on account.lab.fiware.org <http://account.lab.fiware.org/> and my colleague has already added my account to the “syp” organization. So far it seems I have access to an “ecausarano cloud” organization. I’m quickly browsing the platform and am still new to this infrastructure, but I was expecting to be able to switch to a “syp” project on https://cloud.lab.fiware.org/#nova <https://cloud.lab.fiware.org/#nova> to see what VMs have been deployed already. So far I seem to only be able to access “ecausarano cloud”.

      Am I missing something in my configuration or do I need to apply for a regular account before being able to access the resources of “syp”? Other question: will my login be still valid in 14 days or do I need to upgrade to regular user?

      TIA

      Best,
      Edoardo

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: Edoardo Causarano <edoardo.causarano@gmail.com>]

        Activity

        Hide
        gcossu Giuseppe Cossu added a comment -

        Hello,
        the "ecausarano cloud" is the project related to your trial account. This means that the cloud resources of that project are allocated for your own usage and for the duration of 14 days (as trial account).
        If you are a member of the SYP project you should be able to switch - as you mentioned - to that project and the related cloud resources. There is a control panel on the top right, click and that and than "Switch Session". The resources of the SYP project are not related to your account, so there will not be any problems when your trial account expires, you can continue to use those resources.

        Regards,
        Giuseppe

        Show
        gcossu Giuseppe Cossu added a comment - Hello, the "ecausarano cloud" is the project related to your trial account. This means that the cloud resources of that project are allocated for your own usage and for the duration of 14 days (as trial account). If you are a member of the SYP project you should be able to switch - as you mentioned - to that project and the related cloud resources. There is a control panel on the top right, click and that and than "Switch Session". The resources of the SYP project are not related to your account, so there will not be any problems when your trial account expires, you can continue to use those resources. Regards, Giuseppe
        Hide
        fw.ext.user FW External User added a comment -

        Hi,

        well that's the problem: in the fiware lab page (the one with the Identity
        Manager tab) I switched to syp but I still only see my "ecausarano cloud"
        in the cloud dashboard.

        Best,
        Edoardo

        On Wed, Mar 2, 2016 at 3:55 PM, Help-Desk <jira-help-desk@fi-ware.org>


        A Motto
        Smile a while, and while you smile
        another smiles
        And soon there's miles and miles
        of smiles
        And life's worth while because
        you smile

        Show
        fw.ext.user FW External User added a comment - Hi, well that's the problem: in the fiware lab page (the one with the Identity Manager tab) I switched to syp but I still only see my "ecausarano cloud" in the cloud dashboard. Best, Edoardo On Wed, Mar 2, 2016 at 3:55 PM, Help-Desk <jira-help-desk@fi-ware.org> – A Motto Smile a while, and while you smile another smiles And soon there's miles and miles of smiles And life's worth while because you smile
        Hide
        gcossu Giuseppe Cossu added a comment -

        Hello,
        I've just forwarded your request to the second level support.
        Please make sure that your colleague added you correctly.

        Regards,
        Giuseppe

        Show
        gcossu Giuseppe Cossu added a comment - Hello, I've just forwarded your request to the second level support. Please make sure that your colleague added you correctly. Regards, Giuseppe
        Hide
        aalonsog Alvaro Alonso added a comment -

        Hi,

        here you will find the instructions to authorize other users to use your cloud resources (in this case these steps have to be followed from SYP owner to authorize your account):

        http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_authorize_other_users_to_use_my_cloud_resources.3F

        BR

        Show
        aalonsog Alvaro Alonso added a comment - Hi, here you will find the instructions to authorize other users to use your cloud resources (in this case these steps have to be followed from SYP owner to authorize your account): http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_authorize_other_users_to_use_my_cloud_resources.3F BR
        Hide
        fw.ext.user FW External User added a comment -

        Hello,

        thanks for the link. I was missing the last role authorization step.

        Best,
        Edoardo

        Show
        fw.ext.user FW External User added a comment - Hello, thanks for the link. I was missing the last role authorization step. Best, Edoardo

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
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            Dates

            • Created:
              Updated:
              Resolved: