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  1. Help-Desk
  2. HELP-6018

FIWARE.Request.Lab.Budapest.Problem accessing Budapest2 node

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear FIWARE lab team,

      There seems to be a problem accessing the Budapest2 node.
      I’m pasting in quotes the exact problem of a FRACTALS accelerator project.

      "Hi,
      we are part of the FRACTALS accelerator, with project name FARM@, and we
      have a community account on FIWARE Lab (fiware@ingsoftware.com <fiware@ingsoftware.com>).

      We have two instances on Budapest2 node, one with Orion Context Broker installed and one with POI GE installed. I started "Create snapshot" action on both instances 2 days ago and they are still on task "image_pending_upload". Also, I saw that there was some sanity check problems with Budapest2 node.

      Now we can't access the instances and that is big issue for us. Can you please check and fix the problem?

      Other issue is that we have two instances that we need, but only one public IP to assign. We need another public IP for that node, so we can use both enablers in same time."

      Best Regards,

      Orfeas Theofanis,
      SCAN lab
      National and Kapodistrian University of Athens
      Department of Informatics and Telecommunications
      Panepistimiopolis, Ilisia
      157 84 Athens, Greece

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: Orfeas-Dimitrios Theofanis <orfetheo@di.uoa.gr>]

        Activity

        Hide
        gcossu Giuseppe Cossu added a comment -

        Hello,
        I've forwarded your request to the Budapest node support team.

        Regards,
        Giuseppe

        Show
        gcossu Giuseppe Cossu added a comment - Hello, I've forwarded your request to the Budapest node support team. Regards, Giuseppe
        Hide
        WIGNER Budapest Node Helpdesk added a comment -

        Dear Orfeas,

        we had some issues on Budapest node, but now we solved that, and your VMs are reached again. When you created the snapshots our node was not working correctly. So the snapshots are still in 'SAVING' status. I ask you to try to create another snapshots now.

        On the other hand, i gave you another public IP.

        If the problem is still or you have another problem, do not hasitate to write us.

        Sorry for the inconvenience.

        Best Regards,
        Gergő

        Show
        WIGNER Budapest Node Helpdesk added a comment - Dear Orfeas, we had some issues on Budapest node, but now we solved that, and your VMs are reached again. When you created the snapshots our node was not working correctly. So the snapshots are still in 'SAVING' status. I ask you to try to create another snapshots now. On the other hand, i gave you another public IP. If the problem is still or you have another problem, do not hasitate to write us. Sorry for the inconvenience. Best Regards, Gergő
        Hide
        fw.ext.user FW External User added a comment -

        Hi all,

        Thank you for helping, all is good now.

        Milan Jovanovic
        Senior Java Developer

        INGSOFTWARE DOO
        Tolstojeva 44, Nis, Serbia
        CELL: + 381 64 10 90 490
        ingsoftware.com

        Show
        fw.ext.user FW External User added a comment - Hi all, Thank you for helping, all is good now. – Milan Jovanovic Senior Java Developer INGSOFTWARE DOO Tolstojeva 44, Nis, Serbia CELL: + 381 64 10 90 490 ingsoftware.com

          People

          • Assignee:
            WIGNER Budapest Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: