Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Dear Sirs,
All of a sudden, our VPS started refusing our key when connecting
through ssh. We get the message: "Disconnected: No supported
authentication methods available (server sent: publickey). We are using
Putty, as we always did, with the same configuration using the .ppk file.
Connect to instance via VM terminal does not work either.
Please advise.
Server IPs:
192.168.216.60
130.206.120.168
Spain2 region.
Thank you in advance for your help.
Best regards,
Jorge Ferreira
—
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[Created via e-mail received from: Jorge Ferreira <sysop.x0@gmail.com>]
Activity
Fix Version/s | 2021 [ 12600 ] |
Summary | FIWARE.Request.Lab.Disconnected: No supported , authentication methods available (server sent: publickey) | FIWARE.Request.Lab.Spain.Disconnected: No supported , authentication methods available (server sent: publickey) |
HD-Node | Spain [ 10846 ] |
Sender Email | sysop.x0@gmail.com |
Summary | [Fiware-tech-help] Disconnected: No supported , authentication methods available (server sent: publickey) | FIWARE.Request.Lab.Disconnected: No supported , authentication methods available (server sent: publickey) |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Closed [ 6 ] |
Assignee | Henar Muñoz [ henar ] | José Ignacio Carretero Guarde [ jicg ] |
Assignee | Spain Node Support Team [ spain.node ] | Henar Muñoz [ henar ] |
Assignee | Spain Node Support Team [ spain.node ] |
Resolution | Done [ 10000 ] | |
Status | Closed [ 6 ] | In Progress [ 3 ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Closed [ 6 ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Component/s | FIWARE-LAB-HELP [ 10279 ] | |
Component/s | FIWARE-TECH-HELP [ 10278 ] |
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-TECH-HELP [ 10278 ] |