Details
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Type:
extRequest
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Status: Closed
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Priority:
Blocker
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Budapest
Description
Dear coachers
We have just received the following query from PAYS project in FRACTALS
As PireousN node is being discontinuated on 29.th<http://29.th> of February we are concerned about our resources in the FIWARE Lab. I have filled out the form for transfer to the Budapest node, as our Object Storage GE is there. Project is coming to the end and we would like the transfare to go as fast and painless as possible to enable us to complete the project on time
Could we have an status on the process to transfer to the new node?
I have added the PAYS contact emails in CC
Thanks in advance
Best Regards
---------------------------------
A. Javier Romero Negrín
MRE - Atos Research & Innovation
www.atos.net<http://www.atos.net/>
Feel free to download our booklet at
http://atos.net/en-us/home/we-are/insights-innovation/research-and-innovation.html
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[Created via e-mail received from: "Romero, Javier" <javier.romero@atos.net>]
Issue Links
- relates to
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HELC-1277
FIWARE.Request.Coach.FRACTALS.Pays node transfer
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- Closed
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Activity
Dear User,
Budapest has been notified about your request. You will hear back from us once the operation is completed.
Regards,
Burak
Dear Node Team,
Please note that the user's resources are already in PireausN node but they also have resources on your node for Object Storage usage.
Regards,
Burak
Dear Javier,
the migration process should be completed by the end of February.
Anyway I've just forwarded your request to the person who is managing this process in order to get more accurate information.
We'll get back to you shortly.
Best regards
Marco
Dear Aleksander,
Another update from the Fiware Lab team:
"The migration process should be completed by the end of February.
Anyway I've just forwarded your request to the person who is managing this process in order to get more accurate information.
We'll get back to you shortly.
Best regards
Marco"
Thanks and glad to hear from you. We are putting the finishing touches on
the project and generating the necessary report, so we would appreciate the
info on the exact time frame of the migration, at which time we can expect
the outage of service from FIWARE Lab (if any).
Kind regards,
Aleksandar Šiposki
Dear Budapest support,
could provide to the user the requested information:
- the time frame agreed with PiraeusN node about the migration of the user resources.
- the time frame in which the user can expect the outage of FIWARE service during the migration process.
The ticket has a blocker priority, so please give a response as soon as.
Thank you
Marco
Dear All,
The migration is scheduled to Monday morning. So we will let you know if it is finished.
Best,
Sandor
Hi Aleksander,
Here is an update from the Budapest Node Team:
"The migration is scheduled to Monday morning. One of my colleagues prepared a script to do it as painless as possible. After the migration is finished you will reach your VMs at Budapest node."
Regards,
Burak
Burak,
Thank you for the update. Looking forward.
Regards,
Aleksandar
Dear All,
I have just checked that we cannot access the management plane of PiraeusN at the moment. According to email conversations, PiraeusN will fully take care of the migration. To make it sure I have already send a mail to them. From tech point of view, they can simple upload the vm images to our region. We are expecting that the uploads will be done by Monday and then we can help users to restart their environments.
Best,
Sandor
Hi Sandor,
Are there any updates about this from the PiraeusN node?
Regards,
Burak
Hi Sandor,
The SME is asking for an update. Do you have any information on the status?
Regards,
Burak
Hello Burak,
We are still waiting for PiraeusN. They are responsible for saving the images and transfer them to Budapest. As far as I know the process was a bit delayed, because of technical difficulties. However, PiraeusN try to do everthing to close this issue this week. To try to move it forward I will send a mail to them again now.
Best regards,
Sandor
Hi Sandor,
Thanks for the update, I will inform the SME on the current status. Looking forward to hear from you.
Regards,
Burak
Hi Sandor,
Do you have any info on the migration? The SME is very, very upset.
Regards,
Burak
Hi Sandor,
Aleksandar's team is having problems with using the FIWARE services. Can you please assist us in this? Please see Aleksandar's message below:
"Hi Burak,
there seems to be something wrong with the service. We get an error 503:
Service unavailable, for everything we try to do.
Regards,
Aleksandar"
Regards,
Burak
Hello Burak,
we had some issues with our node, and we need a maintenance. Please try again.
Best regards,
Gergő
Dear Node Team,
We received another complaint from the SME. Please see below:
Burak,
We haveNew urgent issue on the Budapest2 node.
Image creation does not work. More then 45 minuts image is in pending
status when uploaded(see the attachment).
Regards,
Aleksandar
Regards,
Burak
Dear Node Team,
The SME has reported that they solved the problem. No assistance is required.
Thanks for your help so far, we can close this issue.
Regards,
Burak
Dear Node Team,
PAYS project wants to be migrated to the Budapest node. Can you please help with the process?
The user's e-mail is: Aleksandar Siposki (siposki@gmail.com)
Related FLUA tickets are:
https://jira.fiware.org/browse/FLUA-2091
Regards,
Burak