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  1. Help-Coaches-Desk
  2. HELC-1277

FIWARE.Request.Coach.FRACTALS.Pays node transfer

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Blocker
    • Resolution: Done
    • Component/s: FRACTALS
    • Labels:
      None

      Description

      Dear coachers

      We have just received the following query from PAYS project in FRACTALS

      As PireousN node is being discontinuated on 29.th<http://29.th> of February we are concerned about our resources in the FIWARE Lab. I have filled out the form for transfer to the Budapest node, as our Object Storage GE is there. Project is coming to the end and we would like the transfare to go as fast and painless as possible to enable us to complete the project on time
      Could we have an status on the process to transfer to the new node?
      I have added the PAYS contact emails in CC

      Thanks in advance

      Best Regards

      ---------------------------------
      A. Javier Romero Negrín
      MRE - Atos Research & Innovation

      www.atos.net<http://www.atos.net/>

      Feel free to download our booklet at
      http://atos.net/en-us/home/we-are/insights-innovation/research-and-innovation.html

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      _______________________________________________
      Fiware-fractals-coaching mailing list
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      https://lists.fiware.org/listinfo/fiware-fractals-coaching
      [Created via e-mail received from: "Romero, Javier" <javier.romero@atos.net>]

        Issue Links

          Activity

          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open In Progress In Progress
          5d 5h 11m 1 Karaboga, Burak 29/Feb/16 2:08 PM
          In Progress In Progress Impeded Impeded
          2m 2s 1 Karaboga, Burak 29/Feb/16 2:10 PM
          Impeded Impeded In Progress In Progress
          14d 23h 45m 1 Karaboga, Burak 15/Mar/16 1:56 PM
          In Progress In Progress Answered Answered
          2s 1 Karaboga, Burak 15/Mar/16 1:56 PM
          Answered Answered Closed Closed
          1s 1 Karaboga, Burak 15/Mar/16 1:56 PM
          backlogmanager Backlog Manager made changes -
          Summary [Fiware-fractals-coaching] [Fractals] Pays node transfer FIWARE.Request.Coach.FRACTALS.Pays node transfer
          burak Karaboga, Burak made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          burak Karaboga, Burak made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          burak Karaboga, Burak made changes -
          Status Impeded [ 10004 ] In Progress [ 3 ]
          Hide
          burak Karaboga, Burak added a comment -

          The issue has been emailed:

          • Time sent: 15/Mar/16 1:55 PM
          • To: siposki@gmail.com
          • Cc: javier.romero@atos.net
          • with subject: *(HELC-1277) [Fiware-fractals-coaching] [Fractals] Pays node transfer *

          Hi Aleksandar,

          I am happy to hear that you solved the problem. I am now closing this ticket, if you have further problems or require assistance please open a new one.

          Regards,

          Burak

          Show
          burak Karaboga, Burak added a comment - The issue has been emailed: Time sent: 15/Mar/16 1:55 PM To: siposki@gmail.com Cc: javier.romero@atos.net with subject: *( HELC-1277 ) [Fiware-fractals-coaching] [Fractals] Pays node transfer * Hi Aleksandar, I am happy to hear that you solved the problem. I am now closing this ticket, if you have further problems or require assistance please open a new one. Regards, Burak
          Hide
          fw.ext.user FW External User added a comment -

          Hi Burak,

          Everything seems to be in order now. We managed to solve the problem.
          Thenk you.

          Regards,
          Aleksandar

          2016-03-14 15:34 GMT+01:00 Karaboga, Burak (JIRA) <

          Show
          fw.ext.user FW External User added a comment - Hi Burak, Everything seems to be in order now. We managed to solve the problem. Thenk you. Regards, Aleksandar 2016-03-14 15:34 GMT+01:00 Karaboga, Burak (JIRA) <
          Hide
          burak Karaboga, Burak added a comment -

          The issue has been emailed:

          • Time sent: 14/Mar/16 3:33 PM
          • To: siposki@gmail.com
          • Cc: javier.romero@atos.net
          • with subject: *(HELC-1277) [Fiware-fractals-coaching] [Fractals] Pays node transfer *

          Hi Aleksandar,

          I am sorry for the late reply. Are you still experiencing the same problem?

          Regards,

          Burak

          Show
          burak Karaboga, Burak added a comment - The issue has been emailed: Time sent: 14/Mar/16 3:33 PM To: siposki@gmail.com Cc: javier.romero@atos.net with subject: *( HELC-1277 ) [Fiware-fractals-coaching] [Fractals] Pays node transfer * Hi Aleksandar, I am sorry for the late reply. Are you still experiencing the same problem? Regards, Burak
          fw.ext.user FW External User made changes -
          Attachment pimgpsh_fullsize_distr.png [ 19962 ]
          Hide
          fw.ext.user FW External User added a comment -

          Burak,

          We haveNew urgent issue on the Budapest2 node.
          Image creation does not work. More then 45 minuts image is in pending
          status when uploaded(see the attachment).

          Regards,
          Aleksandar

          Show
          fw.ext.user FW External User added a comment - Burak, We haveNew urgent issue on the Budapest2 node. Image creation does not work. More then 45 minuts image is in pending status when uploaded(see the attachment). Regards, Aleksandar
          Hide
          fw.ext.user FW External User added a comment -

          Hi Burak, Javier,

          Transfer to the Budapest2 node is now finished and our FIWARE instances are
          now working perfectly. Thank you and the help desk team for the effort.

          Regards,

          Aleksandar Šiposki,
          PAYS development team.

          Show
          fw.ext.user FW External User added a comment - Hi Burak, Javier, Transfer to the Budapest2 node is now finished and our FIWARE instances are now working perfectly. Thank you and the help desk team for the effort. Regards, Aleksandar Šiposki, PAYS development team.
          Hide
          fw.ext.user FW External User added a comment -

          Hi Burak,

          there seems to be something wrong with the service. We get an error 503:
          Service unavailable, for everything we try to do.

          Regards,

          Aleksandar

          2016-03-08 15:21 GMT+01:00 Karaboga, Burak (JIRA) <

          Show
          fw.ext.user FW External User added a comment - Hi Burak, there seems to be something wrong with the service. We get an error 503: Service unavailable, for everything we try to do. Regards, Aleksandar 2016-03-08 15:21 GMT+01:00 Karaboga, Burak (JIRA) <
          Hide
          burak Karaboga, Burak added a comment -

          The issue has been emailed:

          • Time sent: 08/Mar/16 3:20 PM
          • To: siposki@gmail.com
          • Cc: javier.romero@atos.net
          • with subject: *(HELC-1277) [Fiware-fractals-coaching] [Fractals] Pays node transfer *

          Hi Aleksandar,

          Please do not hesitate to contact if you encounter with any problems.

          Regards,

          Burak

          Show
          burak Karaboga, Burak added a comment - The issue has been emailed: Time sent: 08/Mar/16 3:20 PM To: siposki@gmail.com Cc: javier.romero@atos.net with subject: *( HELC-1277 ) [Fiware-fractals-coaching] [Fractals] Pays node transfer * Hi Aleksandar, Please do not hesitate to contact if you encounter with any problems. Regards, Burak
          Hide
          fw.ext.user FW External User added a comment -

          Ok, thank you.

          I will inform you about our progress on the Budapest node.

          Regards,
          Aleksanadar Šiposki,
          PAYS team

          2016-03-08 12:44 GMT+01:00 Karaboga, Burak (JIRA) <

          Show
          fw.ext.user FW External User added a comment - Ok, thank you. I will inform you about our progress on the Budapest node. Regards, Aleksanadar Šiposki, PAYS team 2016-03-08 12:44 GMT+01:00 Karaboga, Burak (JIRA) <
          Hide
          burak Karaboga, Burak added a comment -

          The issue has been emailed:

          • Time sent: 08/Mar/16 12:43 PM
          • To: siposki@gmail.com
          • Cc: javier.romero@atos.net
          • with subject: *(HELC-1277) [Fiware-fractals-coaching] [Fractals] Pays node transfer *

          Hi Aleksandar,

          I have received the message below from the Budapest node:

          "Your VMs and Volumes are migrated to Budapest node. The backup images are available on the portal. We ask you to create a new VMs with that images on Budapest. Afterthat you can use your VMs.

          If you have any problem with the images, VM creation, quotas or anything, do not hasitate to write us. If you finish the creation and everythings please write us. Thank you."

          Regards,

          Burak

          Show
          burak Karaboga, Burak added a comment - The issue has been emailed: Time sent: 08/Mar/16 12:43 PM To: siposki@gmail.com Cc: javier.romero@atos.net with subject: *( HELC-1277 ) [Fiware-fractals-coaching] [Fractals] Pays node transfer * Hi Aleksandar, I have received the message below from the Budapest node: "Your VMs and Volumes are migrated to Budapest node. The backup images are available on the portal. We ask you to create a new VMs with that images on Budapest. Afterthat you can use your VMs. If you have any problem with the images, VM creation, quotas or anything, do not hasitate to write us. If you finish the creation and everythings please write us. Thank you." Regards, Burak
          Hide
          burak Karaboga, Burak added a comment -

          The issue has been emailed:

          • Time sent: 08/Mar/16 12:00 PM
          • To: siposki@gmail.com
          • Cc: javier.romero@atos.net
          • with subject: *(HELC-1277) [Fiware-fractals-coaching] [Fractals] Pays node transfer *

          Hi Aleksandar,

          I have just received a message from the PiraeusN Node team. They are reporting that the transfer of your VMs to Budapest node has been completed.

          Budapest node should be in the process of instantiating the VMs and their volumes.

          I will update you again as soon as I have news from the Budapest node.

          Regards,

          Burak

          Show
          burak Karaboga, Burak added a comment - The issue has been emailed: Time sent: 08/Mar/16 12:00 PM To: siposki@gmail.com Cc: javier.romero@atos.net with subject: *( HELC-1277 ) [Fiware-fractals-coaching] [Fractals] Pays node transfer * Hi Aleksandar, I have just received a message from the PiraeusN Node team. They are reporting that the transfer of your VMs to Budapest node has been completed. Budapest node should be in the process of instantiating the VMs and their volumes. I will update you again as soon as I have news from the Budapest node. Regards, Burak
          Hide
          burak Karaboga, Burak added a comment -

          The issue has been emailed:

          • Time sent: 08/Mar/16 11:35 AM
          • To: siposki@gmail.com
          • Cc: javier.romero@atos.net
          • with subject: *(HELC-1277) [Fiware-fractals-coaching] [Fractals] Pays node transfer *

          Hi Aleksandar,

          I am really sorry about this delay, we are doing all we can to speed up the process.

          I am aware that you are losing precious time and I understand your frustration. I am now in contact with both of the nodes, I will be watching the progress very closely and keep you up to date.

          Regards,

          Burak

          Show
          burak Karaboga, Burak added a comment - The issue has been emailed: Time sent: 08/Mar/16 11:35 AM To: siposki@gmail.com Cc: javier.romero@atos.net with subject: *( HELC-1277 ) [Fiware-fractals-coaching] [Fractals] Pays node transfer * Hi Aleksandar, I am really sorry about this delay, we are doing all we can to speed up the process. I am aware that you are losing precious time and I understand your frustration. I am now in contact with both of the nodes, I will be watching the progress very closely and keep you up to date. Regards, Burak
          Hide
          fw.ext.user FW External User added a comment -

          Burak,

          is there still no word from the PireousN node about our resource migration?
          Our project is now paralyzed for more then 10 days because of this issue.

          Please, urge them to hurry.

          Regards,
          Aleksandar Šiposki,
          PAYS team

          Show
          fw.ext.user FW External User added a comment - Burak, is there still no word from the PireousN node about our resource migration? Our project is now paralyzed for more then 10 days because of this issue. Please, urge them to hurry. Regards, Aleksandar Šiposki, PAYS team
          Hide
          fw.ext.user FW External User added a comment -

          Hi Burak,

          Thank you for the update. Hope to see this issue resolved today.
          My team is eager to get some work done.

          Regards,
          Aleksandar Šiposki
          PAYS team

          2016-03-03 15:23 GMT+01:00 Karaboga, Burak (JIRA) <

          Show
          fw.ext.user FW External User added a comment - Hi Burak, Thank you for the update. Hope to see this issue resolved today. My team is eager to get some work done. Regards, Aleksandar Šiposki PAYS team 2016-03-03 15:23 GMT+01:00 Karaboga, Burak (JIRA) <
          Hide
          burak Karaboga, Burak added a comment -

          The issue has been emailed:

          • Time sent: 03/Mar/16 3:22 PM
          • To: javier.romero@atos.net
          • Cc: siposki@gmail.com
          • with subject: *(HELC-1277) [Fiware-fractals-coaching] [Fractals] Pays node transfer *

          Hi All,

          Budapest node said that "they are still waiting for the PiraeusN node who is responsible for saving the images and transferring them to Budapest. The process is a bit delayed because of technical difficulties and PireausN node is working hard to close the issue by the end of this week."

          I will update you again once I have more information.

          Regards,

          Burak

          Show
          burak Karaboga, Burak added a comment - The issue has been emailed: Time sent: 03/Mar/16 3:22 PM To: javier.romero@atos.net Cc: siposki@gmail.com with subject: *( HELC-1277 ) [Fiware-fractals-coaching] [Fractals] Pays node transfer * Hi All, Budapest node said that "they are still waiting for the PiraeusN node who is responsible for saving the images and transferring them to Budapest. The process is a bit delayed because of technical difficulties and PireausN node is working hard to close the issue by the end of this week." I will update you again once I have more information. Regards, Burak
          Hide
          burak Karaboga, Burak added a comment -

          The issue has been emailed:

          • Time sent: 03/Mar/16 1:13 PM
          • To: javier.romero@atos.net
          • Cc: siposki@gmail.com
          • with subject: *(HELC-1277) [Fiware-fractals-coaching] [Fractals] Pays node transfer *

          Hi Javier,

          I asked the nodes for an update several times, I still haven't received an answer.

          I will be more persistent and I hope to get an update today. I will inform you guys as soon as I have new information.

          Regards,

          Burak

          Show
          burak Karaboga, Burak added a comment - The issue has been emailed: Time sent: 03/Mar/16 1:13 PM To: javier.romero@atos.net Cc: siposki@gmail.com with subject: *( HELC-1277 ) [Fiware-fractals-coaching] [Fractals] Pays node transfer * Hi Javier, I asked the nodes for an update several times, I still haven't received an answer. I will be more persistent and I hope to get an update today. I will inform you guys as soon as I have new information. Regards, Burak
          Hide
          fw.ext.user FW External User added a comment -

          Hi Burak

          Is there any update on this issue?

          Best Regards

          Show
          fw.ext.user FW External User added a comment - Hi Burak Is there any update on this issue? Best Regards
          burak Karaboga, Burak made changes -
          Status In Progress [ 3 ] Impeded [ 10004 ]
          Hide
          burak Karaboga, Burak added a comment -

          The issue has been emailed:

          • Time sent: 29/Feb/16 2:10 PM
          • To: javier.romero@atos.net
          • with subject: *(HELC-1277) [Fiware-fractals-coaching] [Fractals] Pays node transfer *

          Hi Javier,

          We received the issue report and have been working on it. You can follow the progress here: http://jira.fiware.org/browse/HELP-5972.

          Regards,

          Burak

          Show
          burak Karaboga, Burak added a comment - The issue has been emailed: Time sent: 29/Feb/16 2:10 PM To: javier.romero@atos.net with subject: *( HELC-1277 ) [Fiware-fractals-coaching] [Fractals] Pays node transfer * Hi Javier, We received the issue report and have been working on it. You can follow the progress here: http://jira.fiware.org/browse/HELP-5972 . Regards, Burak
          burak Karaboga, Burak made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          Hide
          burak Karaboga, Burak added a comment -

          The progress of this issue can be followed through this one: https://jira.fiware.org/browse/HELP-5972

          Status update: We are waiting for PiraeusN node to upload the necessary resources to the Budapest node which is expected to be done by Monday, 29th February.

          Show
          burak Karaboga, Burak added a comment - The progress of this issue can be followed through this one: https://jira.fiware.org/browse/HELP-5972 Status update: We are waiting for PiraeusN node to upload the necessary resources to the Budapest node which is expected to be done by Monday, 29th February.
          backlogmanager Backlog Manager made changes -
          Component/s _LAB_ [ 11401 ]
          backlogmanager Backlog Manager made changes -
          Link This issue relates to HELP-5972 [ HELP-5972 ]
          burak Karaboga, Burak made changes -
          Component/s _LAB_ [ 11401 ]
          ichulani ilknur chulani made changes -
          Assignee ilknur chulani [ ilknur.chulani ] Karaboga, Burak [ burak ]
          backlogmanager Backlog Manager made changes -
          Assignee ilknur chulani [ ilknur.chulani ]
          backlogmanager Backlog Manager made changes -
          Field Original Value New Value
          Component/s FRACTALS [ 10365 ]
          fw.ext.user FW External User created issue -

            People

            • Assignee:
              burak Karaboga, Burak
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: