Hi,

I'm a researcher at Philips Lighting in Cambridge, Massachusetts, USA, evaluating the FIWARE platform for potential use in our products. I've watched many of the videos from the FIWARE summit last year that you have posted on youtube.com; and I understand the architecture; and I have created a FIWARE Labs account of username "philipsfiware" under my email dan.ziembienski@fiware.com<dan.ziembienski@fiware.com>. I've tried following some of your video tutorials for creating blueprints and launching blueprint instances. However, I always get a nondescript error when I try to launch any instance:

Error: undefined. Cause: 400 Error info<https://cloud.lab.fiware.org/>

Success: Blueprint Instance test20160218B status.

Description: Create environment test20160218B

Status: ERROR

Error: Infrastructure error Error interacting with OpenStack Error creating server: String index out of range: -10

Also, I tried launching computer instances of an ubuntu14 image, and specified a keypair that I generated, and supposedly it launched. But then I get the following nondescript error when I try to assign a floating IP to the computer instance so that I can try to access it from SSH externally:

undefined. Cause: 400 Error
{"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}}

Any help would be appreciated.

Thanks,
Dan Ziembienski

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