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  1. Help-Desk
  2. HELP-5804

FIWARE.Request.Tech.Cloud.CloudPortal.FIWARE Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi I'm Francisco a member of the team that we are trying of start a project
      in Bigdata with the MiLeyenda member.
      We have problems with the access a the server instance in the Cloud
      section, with my account always take this message supously with the correct
      rights:

      Dear User,

      Currently you are not authorized to use Cloud resources in any project. If
      you want to enjoy Cloud environment you can ask other users to share their
      projects with you using the Account Portal.

      You can also manage your own project getting a Trial account or, if your
      Trial period has expired, applying for a community account following the
      application process.

      Then Antonio, CEO of the organization, gave me his account because he told
      me the has it's works.
      In my laptop, the first times I got the same error, but I don't know how,
      it began to work.
      Now I'm in the computer of my work and I have the same problem, with the
      user antonio@mileyenda.com I can't enter in the Cloud section.

      Can you help me.

      Best regards.

      ------------------------------
      "Este mensaje es privado y confidencial y se dirige exclusivamente a su
      destinatario. Si usted recibe este mensaje por error, no debe revelar,
      distribuir o copiar este e-mail. Por favor, comuníquelo al remitente y
      borre el mensaje y los archivos adjuntos de su sistema. No hay renuncia a la
      confidencialidad ni a ningún privilegio a causa de una transmisión errónea
      o por mal funcionamiento".

      "This message is private and confidential and it is intended exclusively
      for the addressee. If your receive this message by mistake, you should not
      disseminate, distribute or copy this e-mail. Please inform the sender and
      delete the message and attachments from your system. No confidentiality or
      any privilege regarding the information is waived or lost by any
      mistransmission or malfunction".

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: =?UTF-8?Q?Francisco_Arcas_T=C3=BAnez?= <farcas@ucam.edu>]

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        Activity

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Dates

            • Created:
              Updated:
              Resolved: