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  1. Help-Desk
  2. HELP-5800

FIWARE.Request.Lab.Karlskrona.error creating instance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I tried to create an instance on FIWARE lab, just to test now, because am
          going to help people with FIWARE in a hackathon (associated with the
          CreatiFI accelerator in Helsinki) the coming weekend.

          Already had an account associated to this email (toni.alatalo@gmail.com).

          When trying to create a basic instance there, a ubuntu 14.04 base image, it
          reports an error. I was not able to find any other information about the
          error besides that the gui shows ERROR in the status. Log did not show
          anything. Screenshot attached.

          This is on Karlskrona2 region which seems to be the only option for that
          account.

          Should I create a new account with some other email address to get a
          working account, or what would you recommend?

          ~Toni

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Toni Alatalo <toni.alatalo@gmail.com>]

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            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		53m 26s 1 Karlskrona Node Helpdesk 02/Feb/16 9:47 AM
            In Progress In Progress Answered Answered
            		1d 1h 32m 1 Karlskrona Node Helpdesk 03/Feb/16 11:20 AM
            Answered Answered Closed Closed
            		3s 1 Karlskrona Node Helpdesk 03/Feb/16 11:20 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.error creating instance FIWARE.Request.Lab.Karlskrona.error creating instance
            mev Manuel Escriche made changes -
            HD-Node Karlskrona [ 10917 ]
            mev Manuel Escriche made changes -
            Sender Email toni.alatalo@gmail.com
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] error creating instance FIWARE.Request.Lab.error creating instance
            BTH Karlskrona Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            BTH Karlskrona Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            BTH Karlskrona Node Helpdesk added a comment -

            If problem persist, and you remain at Karlskrona2 then get back to us.
            Closing the ticket.

            Show
            BTH Karlskrona Node Helpdesk added a comment - If problem persist, and you remain at Karlskrona2 then get back to us. Closing the ticket.
            fw.ext.user FW External User made changes -
            Attachment signature.asc [ 19636 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            This depends on which type of account you have:

            • community accounts have an associated region
            • trial accounts are usually associated to Spain
            • basic account can work in the region on the linked organisation

            Please check your account type in your profile (https://account.lab.fiware.org/settings/ —> Account Status) and if you have particular requests you can ask to the accelerator coach.

            Daniele

            Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
            Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - This depends on which type of account you have: community accounts have an associated region trial accounts are usually associated to Spain basic account can work in the region on the linked organisation Please check your account type in your profile ( https://account.lab.fiware.org/settings/ —> Account Status) and if you have particular requests you can ask to the accelerator coach. Daniele Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            thanks.

            but do I need / want to use the Karlskrona2 region?

            I'd like to have the account work with normal defaults, the same way as new
            accounts would work for people in the hackathon, using whatever region is
            recommended in general (is there such a recommendation?)

            ~Toni

            On Tue, Feb 2, 2016 at 10:40 AM, Daniele Santoro <

            Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
            Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - thanks. but do I need / want to use the Karlskrona2 region? I'd like to have the account work with normal defaults, the same way as new accounts would work for people in the hackathon, using whatever region is recommended in general (is there such a recommendation?) ~Toni On Tue, Feb 2, 2016 at 10:40 AM, Daniele Santoro < Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            BTH Karlskrona Node Helpdesk added a comment -

            Please try to relaunch, it sometimes just does not work for unclear reasons. Make sure that you have not allocated too much resources to the instance (start small).

            Show
            BTH Karlskrona Node Helpdesk added a comment - Please try to relaunch, it sometimes just does not work for unclear reasons. Make sure that you have not allocated too much resources to the instance (start small).
            BTH Karlskrona Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            fw.ext.user FW External User made changes -
            Attachment signature.asc [ 19635 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Dear,

            I’ve just forwarded your request to the Karlskrona2 support.

            Best,
            Daniele

            Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
            Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Dear, I’ve just forwarded your request to the Karlskrona2 support. Best, Daniele Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
            danieles Daniele Santoro made changes -
            Assignee Karlskrona Node Helpdesk [ bth ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                BTH Karlskrona Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: