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  1. Help-Desk
  2. HELP-5764

FIWARE.Request.Lab.Trento.FIWARE Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear support,

          We have the community account:

          User: edisonweb

          E-mail: <support@edisonweb.com> support@edisonweb.com

          Cloud project ID: 841e32153496447b80718202c08d06e8

          and assigned the resources:

          instances 3
          cores 10
          ram 10240

          floating IP: 193.205.211.90 and 193.205.211.154

          Now, to complete our deployment phase we need an other floatingIP.

          Best regards

          _____

          Technical support

          Edisonweb | Innovation as a Service | [QMS UNI EN ISO 9001:2008]

          Via I. Silone, 21 | IT 95040 Mirabella Imb. [CT] | Ph +39 (0) 933 99 11
          99 | Fax +39 (0) 933 193 6200 <http://www.edisonweb.com/>
          www.edisonweb.com | <support@edisonweb.com> support@edisonweb.com

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Edisonweb technical support <support@edisonweb.com>]

            Activity

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            gcossu Giuseppe Cossu added a comment -

            Hello,
            In which node are located your resources?
            Can you explain why the third floating IP is required? That's because you can leverage the other floating IPs in order to reach the VMs. Anyway if you have specific needs, I can forward your request to the related node support team in order that they can evaluate it.

            Regards,
            Giuseppe

            Show
            gcossu Giuseppe Cossu added a comment - Hello, In which node are located your resources? Can you explain why the third floating IP is required? That's because you can leverage the other floating IPs in order to reach the VMs. Anyway if you have specific needs, I can forward your request to the related node support team in order that they can evaluate it. Regards, Giuseppe
            Hide
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            fw.ext.user FW External User added a comment -

            Hello,

            Our resources are located on Trento node.
            We need an additional floating IP to complete the deploy of our solution.

            Regards,
            Technical support.

            Technical support
            Edisonweb | Innovation as a Service | [QMS UNI EN ISO 9001:2008]

            Via I. Silone, 21 | IT 95040 Mirabella Imb. [CT] | Ph +39 (0) 933 99 11 99 | Fax +39 (0) 933 193 6200 www.edisonweb.com | support@edisonweb.com

            ----Messaggio originale----
            Da: Help-Desk jira-help-desk@fi-ware.org
            Inviato: giovedì 28 gennaio 2016 10:11
            A: Support - Edisonweb <support@edisonweb.com>
            Oggetto: [FI-WARE-JIRA] (HELP-5764) [Fiware-lab-help] FIWARE Lab Assistance

            Hello,
            In which node are located your resources?
            Can you explain why the third floating IP is required? That's because you can leverage the other floating IPs in order to reach the VMs. Anyway if you have specific needs, I can forward your request to the related node support team in order that they can evaluate it.

            Regards,
            Giuseppe

            -------------------------------------------------------------------------------
            Giuseppe Cossu created HELP-5764:
            ------------------------------------

            Summary: [Fiware-lab-help] FIWARE Lab Assistance
            Key: HELP-5764
            URL: https://jira.fiware.org/browse/HELP-5764
            Project: Help-Desk
            Issue Type: extRequest
            Components: FIWARE-LAB-HELP
            Reporter: FW External User

            This email was generated by the FIWARE JIRA (http://jira.fiware.org).

            Show
            fw.ext.user FW External User added a comment - Hello, Our resources are located on Trento node. We need an additional floating IP to complete the deploy of our solution. Regards, Technical support. Technical support Edisonweb | Innovation as a Service | [QMS UNI EN ISO 9001:2008] Via I. Silone, 21 | IT 95040 Mirabella Imb. [CT] | Ph +39 (0) 933 99 11 99 | Fax +39 (0) 933 193 6200 www.edisonweb.com | support@edisonweb.com ---- Messaggio originale ---- Da: Help-Desk jira-help-desk@fi-ware.org Inviato: giovedì 28 gennaio 2016 10:11 A: Support - Edisonweb <support@edisonweb.com> Oggetto: [FI-WARE-JIRA] ( HELP-5764 ) [Fiware-lab-help] FIWARE Lab Assistance Hello, In which node are located your resources? Can you explain why the third floating IP is required? That's because you can leverage the other floating IPs in order to reach the VMs. Anyway if you have specific needs, I can forward your request to the related node support team in order that they can evaluate it. Regards, Giuseppe ------------------------------------------------------------------------------- Giuseppe Cossu created HELP-5764 : ------------------------------------ Summary: [Fiware-lab-help] FIWARE Lab Assistance Key: HELP-5764 URL: https://jira.fiware.org/browse/HELP-5764 Project: Help-Desk Issue Type: extRequest Components: FIWARE-LAB-HELP Reporter: FW External User This email was generated by the FIWARE JIRA ( http://jira.fiware.org ).
            Hide
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            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            Another floatingIP has been released for the account with ID: 841e32153496447b80718202c08d06e8.

            regards
            Trento Node team

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, Another floatingIP has been released for the account with ID: 841e32153496447b80718202c08d06e8. regards Trento Node team
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            Another floatingIP has been released for the account with ID: 841e32153496447b80718202c08d06e8.

            Regards
            Trento Node team

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, Another floatingIP has been released for the account with ID: 841e32153496447b80718202c08d06e8. Regards Trento Node team

              People

              • Assignee:
                TrentoNodeTeam Trento Node Team
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: