Hi Pablo,

please check this site in your Safari browser:

http://webglreport.com/

It sounds to me like your version of Safari doesn't support WebGL which
is required for XML3D to work, for example the Windows build of Safari
definitely doesn't. Safari 9 on iOS and OS X both support WebGL and
should work with XML3D.

Let me know if this explains the errors, if not I'll need some more
information about your scene (which XML3D version, which Safari version,
operating system and graphics card / driver version).

Best Regards,
Christian Schlinkmann

–
Christian Schlinkmann
Agents and Simulated Reality @ DFKI GmbH <http://www.dfki.de/web>
Developer, XML3D @ xml3d.org <http://xml3d.org>
DFKI GmbH, Campus D 3 2, Room 2.32 NB
66123 Saarbrücken, Germany
Phone: +49 681 85775-5082

Christian, please follow directions below in order to contact Pablo.
http://backlog.fiware.org/guide/tracker.html#email-issue
Thanks

Hi Christian!
I'm testing on the latest version of safari for OS X. The version of XML3D I'm using is 4.9.0
I've tested in a Macbook por 15 (mid2015) with AMD Radeon R9 M370X graphic card.
WebGL says it's compatible with WebGL1, but not with version 2.
With Google Chrome for OS X works fine, but I need my application to run for Safari too.
Best Regards,
Pablo Casanova

Hi Pablo,

thanks for the information. There was (and still is) a bug in Safari 9 that broke WebGL for many applications, including ours. We released a workaround for it in version 4.9.5 of XML3D which you can download or link from here:

http://xml3d.org/xml3d/scripts/

Please try that and let me know if it works.

Hi Christian.
I've tried "4.9.5" and everything works fine. I can see my XML3D scene now.
I just got an error loading an OGG video in "xml3d.js" file.
I don't know if it's a problem of Xml3d or it's just safari's fault.

Thanks for you help.

Hi Pablo,

I'm glad it's working now!

Unfortunately Safari doesn't support OGG format without installing an add-on (and even then only on OSX, not iOS). Have a look at the browser compatibility table on this page:

https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats

Hi Christian, you have to evolve the issue. Please, be aware it's got a workflow to follow.
At the top, next to status, you can see (View Workflow), click on it.
Thanks for cooperation!!

Ah yeah I see, thanks for the help!

Hi Christian!
Everything is clear for me now. you've been very helpful.
thanks so much.
Pablo.

You're welcome! Good luck with your application and let us know if you run into any other problems.