Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Done
-
Fix Version/s: 2021
-
Component/s: FIWARE-TECH-HELP
-
Labels:None
-
Sender Email:
-
HD-Chapter:WebUI
-
HD-Enabler:XML3D
Description
Hi!
I'm working on a fiware web applcation that uses Xml3D GE.
Everything works fine on chorme,Firefox or Edge but I cannot see my scene
on Safari browser.
I just see a grey rectangle where my scene is supposed to be shown.
When I open developer console there are tons of WebGL related errors from
"xml3d.js" file.
Is this a common error? Or is just me doing things wrong?
thanks,
Pablo
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Pablo Casanova <pcasanova.salas@gmail.com>]
Activity
Hi Pablo,
I'm glad it's working now!
Unfortunately Safari doesn't support OGG format without installing an add-on (and even then only on OSX, not iOS). Have a look at the browser compatibility table on this page:
https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats
Hi Christian, you have to evolve the issue. Please, be aware it's got a workflow to follow.
At the top, next to status, you can see (View Workflow), click on it.
Thanks for cooperation!!
Ah yeah I see, thanks for the help!
Hi Christian!
Everything is clear for me now. you've been very helpful.
thanks so much.
Pablo.
You're welcome! Good luck with your application and let us know if you run into any other problems.
Hi Pablo,
please check this site in your Safari browser:
http://webglreport.com/
It sounds to me like your version of Safari doesn't support WebGL which
is required for XML3D to work, for example the Windows build of Safari
definitely doesn't. Safari 9 on iOS and OS X both support WebGL and
should work with XML3D.
Let me know if this explains the errors, if not I'll need some more
information about your scene (which XML3D version, which Safari version,
operating system and graphics card / driver version).
Best Regards,
Christian Schlinkmann
–
Christian Schlinkmann
Agents and Simulated Reality @ DFKI GmbH <http://www.dfki.de/web>
Developer, XML3D @ xml3d.org <http://xml3d.org>
DFKI GmbH, Campus D 3 2, Room 2.32 NB
66123 Saarbrücken, Germany
Phone: +49 681 85775-5082