Sorry, but your email doesn't seem to be a valid email.

Regards,
José Ignacio

El 28/12/15 a las 09:14, paolo.marchetti.it@gmail.com<paolo.marchetti.it@gmail.com> escribió:
Hi all,
I can’t connect to my Cloud instance any more. It looks like the public IP address I was given from the Fiware team isn’t available (not even responding to ping).
From my Cloud Portal I can see my instance running and properly associated to that IP.
The VM display too is working and showing the shell at login prompt.
I’m not sure this is the right place to ask for help for this kind of issue but I wasn’t able to find any other help channel.

Thanks in advance,
Paolo Marchetti

Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org>) instead of the old one.

Dear Paolo,
you can't connect to your resources, because the Berlin node is no more available.
You have received some emails during past few months in order to move your resources to another nodes...
Please apply again to FIWARE Lab if you want continue experimenting with FIWARE.

Dear Pietropaolo,
maybe I generated some confusion with my email from the wrong sender address
(paolo.marchetti.it@gmail.com). That's why I'm moving the conversation to this
address, which corresponds to an account registered to the Fiware Lab.
My instance is actually deployed in TRENTO node. I made the node migration
several weeks ago, as You (the Fiware team, can't remember if you were the
person I talked to) requested.
I last connected to the instance about 2-3 weeks ago and it was properly
working.

Paolo Marchetti

-------- Messaggio originale ----------
Da: Paolo Marchetti <paolo.marchetti.it@gmail.com>
A: developer1 <developer1@pseydos.com>
Data: 28 dicembre 2015 alle 11.54
Oggetto: Fwd: [FI-WARE-JIRA] (HELP-5584) [Fiware-lab-help] FIWARE Lab Assistance

---------- Forwarded message ----------
From: Help-Desk <jira-help-desk@fi-ware.org jira-help-desk@fi-ware.org >
Date: 2015-12-28 11:52 GMT+01:00
Subject: [FI-WARE-JIRA] (HELP-5584) [Fiware-lab-help] FIWARE Lab Assistance
To: paolo.marchetti.it@gmail.com paolo.marchetti.it@gmail.com

Dear Paolo,
you can't connect to your resources, because the Berlin node is no more
available.
You have received some emails during past few months in order to move your
resources to another nodes...
Please apply again to FIWARE Lab if you want continue experimenting with FIWARE.

-------------------------------------------------------------------------------
Pietropaolo Alfonso created HELP-5584:
-----------------------------------------

Summary: [Fiware-lab-help] FIWARE Lab Assistance
Key: HELP-5584
URL: https://jira.fiware.org/browse/HELP-5584
Project: Help-Desk
Issue Type: extRequest
Components: FIWARE-LAB-HELP
Reporter: FW External User

This email was generated by the FIWARE JIRA (http://jira.fiware.org).

Dear Trento,
Could you verify resources status of this user with account "developer1@pseydos.com".
Thanks,
Alfonso

Hi all,

The VM ( pseydos_orion ) with IP 193.205.211.117,
was over some "strange" status. Now everything seems to be fixed and the VM is reachable.

We tried to ssh login and it is fine:

$ ssh root@193.205.211.117
root@193.205.211.117's password:

In your security-group-rules you have not specified the rule for the ping, that is why ping is not responding.
Waiting for feedback from user

P.S
Our suggestion, you can consider to put your VM in PAUSE or SHUTDOWN if not using for long periods.

BR
Trento Node team

Hi all,

The VM ( pseydos_orion ) with IP 193.205.211.117,
was over some "strange" status. Now everything seems to be fixed and the VM is reachable.

We tried to ssh login and it is fine:

$ ssh root@193.205.211.117
root@193.205.211.117's password:

In your security-group-rules you have not specified the rule for the ping, that is why ping is not responding.
Waiting for feedback from user

P.S
Our suggestion, you can consider to put your VM in PAUSE or SHUTDOWN if not using for long periods.

BR
Trento Node team

Hi all,
I confirm that the VM is now fully accessible through ssh. I didn't think
the ping too required a security rule, thanks for the advice!

Thank you for helping, kind regards.
Paolo Marchetti