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  1. Help-Desk
  2. HELP-54

FIWARE.Request.Lab.Spain.Re: Contact form

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.1
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Spain

          Description

          Dear Mr. Hjorth,

          Thanks for contacting us.

          I am sorry to hear that you have experiences trouble with FI-Lab. I am aware of a problem with our node in Santander where we had an incident. As far as I am aware my colleagues are doing all that is in their hands to fix it asap.

          I would advice to use the dedicated FI-Lab support list for this sort of issues, it will always be quicker (I CC them in case there are news). You do not need to remember their address, it is linked from the FI-Lab home page:

          [cid:part1.00000604.02060602@tid.es]
          Please accept our apologies, we are working on it.

          Best regards,

          Miguel

          El 15/05/2014 13:50, FI-WARE escribió:

          Elin Hjorth wrote:

          Hi
          I can't access the http://lab.fi-ware.org/ and keep getting "server not responding". Is there a problem with the server or on my side? It worked fine yesterday and I haven't done any changes that I can think of.

          Thank you for your help!
          /Elin

          _______________________________________________
          Fiware-feedback mailing list
          Fiware-feedback@lists.fi-ware.org<Fiware-feedback@lists.fi-ware.org>
          https://lists.fi-ware.org/listinfo/fiware-feedback
          .

          –
          ----------------------------------------------------------------------
          / _// Miguel Carrillo Pacheco
          _/ _/ _/ _/ Telefónica Distrito Telefónica
          / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
          _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
          / _// 28050 Madrid (Spain)
          Tel: (+34) 91 483 26 77

          e-mail: mcp@tid.es<mcp@tid.es>

          Follow FI-WARE on the net

          Website: http://www.fi-ware.org
          Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
          Twitter: http://twitter.com/Fiware
          LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
          ----------------------------------------------------------------------

          ________________________________

          Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
          This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
          http://www.tid.es/ES/PAGINAS/disclaimer.aspx

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

            Activity

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            FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
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            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Hi

            It should work now. Can you try again?
            Thanks,
            Regards,
            Henar

            De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Miguel Carrillo
            Enviado el: viernes, 16 de mayo de 2014 10:08
            Para: Elin Hjorth
            CC: fiware-lab-help@lists.fi-ware.org; fiware-feedback@lists.fi-ware.eu
            Asunto: Re: [Fiware-lab-help] [Fiware-feedback] [FI-WARE] Contact form

            Dear Mr. Hjorth,

            Thanks for contacting us.

            I am sorry to hear that you have experiences trouble with FI-Lab. I am aware of a problem with our node in Santander where we had an incident. As far as I am aware my colleagues are doing all that is in their hands to fix it asap.

            I would advice to use the dedicated FI-Lab support list for this sort of issues, it will always be quicker (I CC them in case there are news). You do not need to remember their address, it is linked from the FI-Lab home page:
            [cid:image001.png@01CF733A.FA5B0440]
            Please accept our apologies, we are working on it.

            Best regards,

            Miguel
            El 15/05/2014 13:50, FI-WARE escribió:

            Elin Hjorth wrote:

            Hi

            I can't access the http://lab.fi-ware.org/ and keep getting "server not responding". Is there a problem with the server or on my side? It worked fine yesterday and I haven't done any changes that I can think of.

            Thank you for your help!

            /Elin

            _______________________________________________

            Fiware-feedback mailing list

            Fiware-feedback@lists.fi-ware.org<Fiware-feedback@lists.fi-ware.org>

            https://lists.fi-ware.org/listinfo/fiware-feedback

            .

            –

            ----------------------------------------------------------------------

            / _// Miguel Carrillo Pacheco

            _/ _/ _/ _/ Telefónica Distrito Telefónica

            / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9

            _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N

            / _// 28050 Madrid (Spain)

            Tel: (+34) 91 483 26 77

            e-mail: mcp@tid.es<mcp@tid.es>

            Follow FI-WARE on the net

            Website: http://www.fi-ware.org

            Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242

            Twitter: http://twitter.com/Fiware

            LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932

            ----------------------------------------------------------------------

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi It should work now. Can you try again? Thanks, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Miguel Carrillo Enviado el: viernes, 16 de mayo de 2014 10:08 Para: Elin Hjorth CC: fiware-lab-help@lists.fi-ware.org; fiware-feedback@lists.fi-ware.eu Asunto: Re: [Fiware-lab-help] [Fiware-feedback] [FI-WARE] Contact form Dear Mr. Hjorth, Thanks for contacting us. I am sorry to hear that you have experiences trouble with FI-Lab. I am aware of a problem with our node in Santander where we had an incident. As far as I am aware my colleagues are doing all that is in their hands to fix it asap. I would advice to use the dedicated FI-Lab support list for this sort of issues, it will always be quicker (I CC them in case there are news). You do not need to remember their address, it is linked from the FI-Lab home page: [cid:image001.png@01CF733A.FA5B0440] Please accept our apologies, we are working on it. Best regards, Miguel El 15/05/2014 13:50, FI-WARE escribió: Elin Hjorth wrote: Hi I can't access the http://lab.fi-ware.org/ and keep getting "server not responding". Is there a problem with the server or on my side? It worked fine yesterday and I haven't done any changes that I can think of. Thank you for your help! /Elin _______________________________________________ Fiware-feedback mailing list Fiware-feedback@lists.fi-ware.org< Fiware-feedback@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-feedback . – ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: mcp@tid.es< mcp@tid.es > Follow FI-WARE on the net Website: http://www.fi-ware.org Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 Twitter: http://twitter.com/Fiware LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            FIWARE-LAB-HELP FIWARE-LAB-HELP made changes -
            Field Original Value New Value
            Attachment image001.png [ 11173 ]
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [Administrator] [ mev ] Henar Muñoz [ henar ]
            henar Henar Muñoz made changes -
            Status To Do [ 10001 ] In Progress [ 3 ]
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            mev Manuel Escriche made changes -
            Workflow Basic Workflow [ 12412 ] FW eRequest Workflow [ 15991 ]
            Issue Type Question [ 10004 ] eRequest [ 10101 ]
            FI-WARE Environment FI-LAB [ 10100 ]
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 15991 ] eRequest Workflow-2 [ 16488 ]
            mev Manuel Escriche made changes -
            Status Done [ 10000 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow eRequest Workflow-2 [ 16488 ] FW eRequest Workflow [ 17062 ]
            mev Manuel Escriche made changes -
            Fix Version/s Sprint 4.1.1 [ 10737 ]
            mev Manuel Escriche made changes -
            Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
            backlogmanager Backlog Manager made changes -
            Summary Re: [Fiware-lab-help] [Fiware-feedback] [FI-WARE] Contact form FIWARE.Request.Lab.Re: Contact form
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 17062 ] FW extRequest Workflow-II [ 41088 ]
            Status Done [ 10000 ] Closed [ 6 ]
            Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Re: Contact form FIWARE.Request.Lab.Spain.Re: Contact form
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            To Do To Do In Progress In Progress
            		15d 20h 52m 1 Henar Muñoz 10/Oct/14 11:25 AM
            Done Done In Progress In Progress
            		12d 11h 4m 1 Manuel Escriche 22/Oct/14 10:29 PM
            In Progress In Progress Done Done
            		1m 36s 2 Manuel Escriche 22/Oct/14 10:31 PM
            Done Done Closed Closed
            		446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: