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  1. Help-Desk
  2. HELP-54

FIWARE.Request.Lab.Spain.Re: Contact form

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.1
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Dear Mr. Hjorth,

      Thanks for contacting us.

      I am sorry to hear that you have experiences trouble with FI-Lab. I am aware of a problem with our node in Santander where we had an incident. As far as I am aware my colleagues are doing all that is in their hands to fix it asap.

      I would advice to use the dedicated FI-Lab support list for this sort of issues, it will always be quicker (I CC them in case there are news). You do not need to remember their address, it is linked from the FI-Lab home page:

      [cid:part1.00000604.02060602@tid.es]
      Please accept our apologies, we are working on it.

      Best regards,

      Miguel

      El 15/05/2014 13:50, FI-WARE escribió:

      Elin Hjorth wrote:

      Hi
      I can't access the http://lab.fi-ware.org/ and keep getting "server not responding". Is there a problem with the server or on my side? It worked fine yesterday and I haven't done any changes that I can think of.

      Thank you for your help!
      /Elin

      _______________________________________________
      Fiware-feedback mailing list
      Fiware-feedback@lists.fi-ware.org<Fiware-feedback@lists.fi-ware.org>
      https://lists.fi-ware.org/listinfo/fiware-feedback
      .


      ----------------------------------------------------------------------
      / _// Miguel Carrillo Pacheco
      _/ _/ _/ _/ Telefónica Distrito Telefónica
      / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
      _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
      / _// 28050 Madrid (Spain)
      Tel: (+34) 91 483 26 77

      e-mail: mcp@tid.es<mcp@tid.es>

      Follow FI-WARE on the net

      Website: http://www.fi-ware.org
      Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
      Twitter: http://twitter.com/Fiware
      LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
      ----------------------------------------------------------------------

      ________________________________

      Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
      This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
      http://www.tid.es/ES/PAGINAS/disclaimer.aspx

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi

        It should work now. Can you try again?
        Thanks,
        Regards,
        Henar

        De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Miguel Carrillo
        Enviado el: viernes, 16 de mayo de 2014 10:08
        Para: Elin Hjorth
        CC: fiware-lab-help@lists.fi-ware.org; fiware-feedback@lists.fi-ware.eu
        Asunto: Re: [Fiware-lab-help] [Fiware-feedback] [FI-WARE] Contact form

        Dear Mr. Hjorth,

        Thanks for contacting us.

        I am sorry to hear that you have experiences trouble with FI-Lab. I am aware of a problem with our node in Santander where we had an incident. As far as I am aware my colleagues are doing all that is in their hands to fix it asap.

        I would advice to use the dedicated FI-Lab support list for this sort of issues, it will always be quicker (I CC them in case there are news). You do not need to remember their address, it is linked from the FI-Lab home page:
        [cid:image001.png@01CF733A.FA5B0440]
        Please accept our apologies, we are working on it.

        Best regards,

        Miguel
        El 15/05/2014 13:50, FI-WARE escribió:

        Elin Hjorth wrote:

        Hi

        I can't access the http://lab.fi-ware.org/ and keep getting "server not responding". Is there a problem with the server or on my side? It worked fine yesterday and I haven't done any changes that I can think of.

        Thank you for your help!

        /Elin

        _______________________________________________

        Fiware-feedback mailing list

        Fiware-feedback@lists.fi-ware.org<Fiware-feedback@lists.fi-ware.org>

        https://lists.fi-ware.org/listinfo/fiware-feedback

        .

        ----------------------------------------------------------------------

        / _// Miguel Carrillo Pacheco

        _/ _/ _/ _/ Telefónica Distrito Telefónica

        / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9

        _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N

        / _// 28050 Madrid (Spain)

        Tel: (+34) 91 483 26 77

        e-mail: mcp@tid.es<mcp@tid.es>

        Follow FI-WARE on the net

        Website: http://www.fi-ware.org

        Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242

        Twitter: http://twitter.com/Fiware

        LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932

        ----------------------------------------------------------------------

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi It should work now. Can you try again? Thanks, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Miguel Carrillo Enviado el: viernes, 16 de mayo de 2014 10:08 Para: Elin Hjorth CC: fiware-lab-help@lists.fi-ware.org; fiware-feedback@lists.fi-ware.eu Asunto: Re: [Fiware-lab-help] [Fiware-feedback] [FI-WARE] Contact form Dear Mr. Hjorth, Thanks for contacting us. I am sorry to hear that you have experiences trouble with FI-Lab. I am aware of a problem with our node in Santander where we had an incident. As far as I am aware my colleagues are doing all that is in their hands to fix it asap. I would advice to use the dedicated FI-Lab support list for this sort of issues, it will always be quicker (I CC them in case there are news). You do not need to remember their address, it is linked from the FI-Lab home page: [cid:image001.png@01CF733A.FA5B0440] Please accept our apologies, we are working on it. Best regards, Miguel El 15/05/2014 13:50, FI-WARE escribió: Elin Hjorth wrote: Hi I can't access the http://lab.fi-ware.org/ and keep getting "server not responding". Is there a problem with the server or on my side? It worked fine yesterday and I haven't done any changes that I can think of. Thank you for your help! /Elin _______________________________________________ Fiware-feedback mailing list Fiware-feedback@lists.fi-ware.org< Fiware-feedback@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-feedback . – ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: mcp@tid.es< mcp@tid.es > Follow FI-WARE on the net Website: http://www.fi-ware.org Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 Twitter: http://twitter.com/Fiware LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
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            Dates

            • Created:
              Updated:
              Resolved: