Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-5489

FIWARE.Request.Lab.Trento.FIWARE Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear all,

      I would like to report some connectivity outage when trying to ssh to our
      instance in the Trento node.
      The error reported from the ssh agent is *"ssh: connect to host
      193.205.211.169 port 22: Network is unreachable".*

      My account details:
      user: stefano@sherlock.bike
      node: Trento
      floating IP: 193.205.211.169

      At your disposal for further information.

      Stefano Martinallo

      Software Engineer @ Sherlock s.r.l.
      email: stefano@sherlock.bike
      mobile: +39 340 6162136
      skype: steo.nallo
      www.sherlock.bike

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: Stefano Martinallo <stefano@sherlock.bike>]

        Activity

        Hide
        gcossu Giuseppe Cossu added a comment -

        Hi,
        I've forwarded your report to the Trento node support team.
        Can you provide the ID of the VM?

        Regards,
        Giuseppe

        Show
        gcossu Giuseppe Cossu added a comment - Hi, I've forwarded your report to the Trento node support team. Can you provide the ID of the VM? Regards, Giuseppe
        Hide
        fw.ext.user FW External User added a comment -

        Hi,

        The VM ID is hereby reported: e9344a6b-054a-4cc6-a157-747387e5f34f

        Best,

        Stefano Martinallo

        Software Engineer @ Sherlock s.r.l.
        email: stefano@sherlock.bike
        mobile: +39 340 6162136
        skype: steo.nallo
        www.sherlock.bike

        Show
        fw.ext.user FW External User added a comment - Hi, The VM ID is hereby reported: e9344a6b-054a-4cc6-a157-747387e5f34f Best, Stefano Martinallo Software Engineer @ Sherlock s.r.l. email: stefano@sherlock.bike mobile: +39 340 6162136 skype: steo.nallo www.sherlock.bike
        Hide
        TrentoNodeTeam Trento Node Team added a comment -

        Hi all,

        We performed some tests on the VM, and after rebooting it the ssh respods correctly !

        VM-ID e9344a6b-054a-4cc6-a157-747387e5f34f
        floating IP: 193.205.211.169

        $ ssh root@193.205.211.169
        Permission denied (publickey).

        Please provide us feedback!

        Best
        Trento Node Team

        Show
        TrentoNodeTeam Trento Node Team added a comment - Hi all, We performed some tests on the VM, and after rebooting it the ssh respods correctly ! VM-ID e9344a6b-054a-4cc6-a157-747387e5f34f floating IP: 193.205.211.169 $ ssh root@193.205.211.169 Permission denied (publickey). Please provide us feedback! Best Trento Node Team
        Hide
        fw.ext.user FW External User added a comment -

        The problem is now solved. Thank you.

        Stefano Martinallo

        Software Engineer @ Sherlock s.r.l.
        email: stefano@sherlock.bike
        mobile: +39 340 6162136
        skype: steo.nallo
        www.sherlock.bike

        Show
        fw.ext.user FW External User added a comment - The problem is now solved. Thank you. Stefano Martinallo Software Engineer @ Sherlock s.r.l. email: stefano@sherlock.bike mobile: +39 340 6162136 skype: steo.nallo www.sherlock.bike
        Hide
        TrentoNodeTeam Trento Node Team added a comment -

        Hi all,

        We will close the ticket as the user provided positive feedback.

        BR
        Trento Node Team

        Show
        TrentoNodeTeam Trento Node Team added a comment - Hi all, We will close the ticket as the user provided positive feedback. BR Trento Node Team

          People

          • Assignee:
            TrentoNodeTeam Trento Node Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: