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  1. Help-Desk
  2. HELP-5453

FIWARE.Request.Lab.Spain.RV: Problem installing Fiware Orion Enabler.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      From bernie@anysolution.eu

      PROBLEM WITH ORION.

      I have been trying to create an instance of Orion GE for some time now.
      Everything goes fine until I am required to Allocate and Floating IP address.

      I want to allocate "public-ext-net-01" but on the drop down list I also have "federation-ext-net-01".
      I only have one floating IP available for this project and so consequently when I allocate public-ext-net-01 I get the following error message.

      "ERROR: You exceeded the limit of floating IPs"
      See the image attached.

      My question is how do I get rid of the "federation-ext-net-01" because without a valid floating IP I obviously cannot connect to the instance I have created.
      END OF PROBLEM SUMMARY.

      ________________________________

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      The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

      Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: SERGIO GARCIA GOMEZ <sergio.garciagomez@telefonica.com>]

        Activity

        Hide
        sergg Sergio Garcia Gomez added a comment -

        Dear Bernie,
        Jose Ignacio (cc) has checked your Lab account finding that:
        1. you already have an public IP allocated for "orionlock" VM. You can't access that machine because you haven't defined or change the firewall rules (secury groups) and all your ports are closed. You should change that and open 22 (ssh) and/or 1027 (ngsi) to access it.

        2. you don't have to rid of the "federation-ext-net-01". Just don't use it, it's for other purposes.

        3. You can't allocate more public IPs to the other VMs (e.g. orionlock2), because you have just one (1) public IP assigned. You can follow these instructions
        http://joseignaciocarretero.blogspot.com.es/2014/09/fiware-lab-only-one-single-ip-per-user.html
        to work with just one public IP.

        Best Regards,

        Sergio.

        Show
        sergg Sergio Garcia Gomez added a comment - Dear Bernie, Jose Ignacio (cc) has checked your Lab account finding that: 1. you already have an public IP allocated for "orionlock" VM. You can't access that machine because you haven't defined or change the firewall rules (secury groups) and all your ports are closed. You should change that and open 22 (ssh) and/or 1027 (ngsi) to access it. 2. you don't have to rid of the "federation-ext-net-01". Just don't use it, it's for other purposes. 3. You can't allocate more public IPs to the other VMs (e.g. orionlock2), because you have just one (1) public IP assigned. You can follow these instructions http://joseignaciocarretero.blogspot.com.es/2014/09/fiware-lab-only-one-single-ip-per-user.html to work with just one public IP. Best Regards, Sergio.
        Hide
        fw.ext.user FW External User added a comment -

        Thank you for that Sergio.
        Could you just clarify one thing for me please.
        When you talk about "orionlock" and "orionlock2" VMs are you actually
        referring to the Orion instances "smartlockorion" and "smartlockorion2"
        that I have created in Fiware Lab?

        With Kind Regards

        Bernie

        Show
        fw.ext.user FW External User added a comment - Thank you for that Sergio. Could you just clarify one thing for me please. When you talk about "orionlock" and "orionlock2" VMs are you actually referring to the Orion instances "smartlockorion" and "smartlockorion2" that I have created in Fiware Lab? With Kind Regards Bernie
        Hide
        fw.ext.user FW External User added a comment -

        Yes, that's it, I made a mistake with the names.
        Best Regards,
        Sergio.

        ----Mensaje original----
        De: bernie@anysolution.eu bernie@anysolution.eu
        Enviado el: 03 December 2015 20:12
        Para: jira-help-desk@fi-ware.org
        CC: JOSE IGNACIO CARRETERO GUARDE; SERGIO GARCIA GOMEZ
        Asunto: Re: [FI-WARE-JIRA] (HELP-5453) [Fiware-lab-help] RV: Problem installing Fiware Orion Enabler.

        Thank you for that Sergio.
        Could you just clarify one thing for me please.
        When you talk about "orionlock" and "orionlock2" VMs are you actually referring to the Orion instances "smartlockorion" and "smartlockorion2"
        that I have created in Fiware Lab?

        With Kind Regards

        Bernie

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

        The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição

        Show
        fw.ext.user FW External User added a comment - Yes, that's it, I made a mistake with the names. Best Regards, Sergio. ---- Mensaje original ---- De: bernie@anysolution.eu bernie@anysolution.eu Enviado el: 03 December 2015 20:12 Para: jira-help-desk@fi-ware.org CC: JOSE IGNACIO CARRETERO GUARDE; SERGIO GARCIA GOMEZ Asunto: Re: [FI-WARE-JIRA] ( HELP-5453 ) [Fiware-lab-help] RV: Problem installing Fiware Orion Enabler. Thank you for that Sergio. Could you just clarify one thing for me please. When you talk about "orionlock" and "orionlock2" VMs are you actually referring to the Orion instances "smartlockorion" and "smartlockorion2" that I have created in Fiware Lab? With Kind Regards Bernie ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
        Hide
        fw.ext.user FW External User added a comment -

        Hi Sergio,

        1. I have eliminated Orion instance 'smartlockorion2' and now have only
        one instance of Orion in Fiware Lab. This instance in 'smartlockorion'.

        2. 'smartlockorion' has the following Floating IP details:
        IP Address: 130.206.123.131
        Fixed Address: 192.168.220.216
        Floating IP Pool: public-ext-net-01

        3. The instance displays the following information:
        Instance Name: smartlockorion
        IP Address: 192.168.220.216
        130.206.123.131
        Size: 2048 MB RAM | 1 VCPU | 20GB Disk
        Keypair: smartlock_orion
        Status: ACTIVE
        Task: None
        Power State: RUNNING

        Could you please please be more specific regarding defining the firewall
        rules (security groups). I didn't find the link
        http://joseignaciocarretero.blogspot.com.es/2014/09/fiware-lab-only-one-single-ip-per-user.html
        to be very helpful at this stage.

        When I go to Security->Security Groups
        Select my security group 'smartlock_orion
        Then choose Actions → Edit Rules, the Edit Security Group Rules window
        opens.
        I then have the following options to add a rule.
        a) IP Protocol: TCP or UDP or ICPM Which of these is the relevant
        Protocol?
        b) From Port: What 'From Port' do I have to enter here?
        c) To Port: What 'To Port' do I have to enter here?
        d) Source Group: Here I am only given the option of choosing 'default':
        smartlock_orion security group does not appear on the drop-down list.
        e) CIDR pre set to: 0.0.0.0/0: Do I set this to my floating IP
        130.206.123.131?

        I have tried various combinations for setting the rules, but each time I
        open a terminal and enter:
        ssh -i smartlock_orion.pem root@130.206.123.131
        I get the following response:
        Warning: Identity file smartlock_orion.pem not accessible: No such file
        or directory.

        I have until 22 February 2016 to complete this Soul-Fi project. That is
        10 weeks or realistically 8 weeks taking into account the Christmas and
        New Years holiday periods. If have to spend a large proportion of that
        time trying to set up not only Orion but also the other enables I need
        then I will not have enough time to develop the hardware and software to
        complete the project.
        Could you please suggest a definitive solution to this problem?
        and
        Is there a concise operating manual that provides simple setting up
        instruction for enabler instances that has all the required information
        in one place?

        With Kind Regards

        Bernie.

        Show
        fw.ext.user FW External User added a comment - Hi Sergio, 1. I have eliminated Orion instance 'smartlockorion2' and now have only one instance of Orion in Fiware Lab. This instance in 'smartlockorion'. 2. 'smartlockorion' has the following Floating IP details: IP Address: 130.206.123.131 Fixed Address: 192.168.220.216 Floating IP Pool: public-ext-net-01 3. The instance displays the following information: Instance Name: smartlockorion IP Address: 192.168.220.216 130.206.123.131 Size: 2048 MB RAM | 1 VCPU | 20GB Disk Keypair: smartlock_orion Status: ACTIVE Task: None Power State: RUNNING Could you please please be more specific regarding defining the firewall rules (security groups). I didn't find the link http://joseignaciocarretero.blogspot.com.es/2014/09/fiware-lab-only-one-single-ip-per-user.html to be very helpful at this stage. When I go to Security->Security Groups Select my security group 'smartlock_orion Then choose Actions → Edit Rules, the Edit Security Group Rules window opens. I then have the following options to add a rule. a) IP Protocol: TCP or UDP or ICPM Which of these is the relevant Protocol? b) From Port: What 'From Port' do I have to enter here? c) To Port: What 'To Port' do I have to enter here? d) Source Group: Here I am only given the option of choosing 'default': smartlock_orion security group does not appear on the drop-down list. e) CIDR pre set to: 0.0.0.0/0: Do I set this to my floating IP 130.206.123.131? I have tried various combinations for setting the rules, but each time I open a terminal and enter: ssh -i smartlock_orion.pem root@130.206.123.131 I get the following response: Warning: Identity file smartlock_orion.pem not accessible: No such file or directory. I have until 22 February 2016 to complete this Soul-Fi project. That is 10 weeks or realistically 8 weeks taking into account the Christmas and New Years holiday periods. If have to spend a large proportion of that time trying to set up not only Orion but also the other enables I need then I will not have enough time to develop the hardware and software to complete the project. Could you please suggest a definitive solution to this problem? and Is there a concise operating manual that provides simple setting up instruction for enabler instances that has all the required information in one place? With Kind Regards Bernie.
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        I'm transcribing the private mail I sent you ---- This is the answer

        a..d) IP Protocol: TCP or UDP or ICPM Which of these is the relevant Protocol? ...

        • The relevant protocol for Orion is TCP and From Port 1026 To Port 1026.
        • You'll also need TCP port 22 in order to be able to access SSH.
          .... Maybe some more

        e) CIDR pre set to: 0.0.0.0/0: Do I set this to my floating IP 130.206.123.131?
        CIDR means the name of the network. 0.0.0.0/0 means "From everywhere". So if you set this value to the default value, your Orion will be accesible from the whole internet. This may have some security concerns.

        The message "Warning: Identity file smartlock_orion.pem not accessible: No such file or directory." means that the file you once downloaded (smartlock_orion.pem) is not found in your laptop. That file is a precondition to access you VM, it is the way your Virtual Machine can identify that you are who you claim to be (a legal user to that Virtual machine). We DO NOT keep any track of that file in our systems because that would be a security concern (we could login your VM pretending to be you). Anyway, this message has nothing to do with the security groups configuration.

        — The most permisive Security Group combination is (all these 3 rules at the same time):

        • TCP from port 1 to port 65535 and CIDR 0.0.0.0/0
        • UDP from port 1 to port 65535 and CIDR 0.0.0.0/0
        • ICMP from port 0 to port 8 and CIDR 0.0.0.0/0

        Regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - I'm transcribing the private mail I sent you ---- This is the answer a..d) IP Protocol: TCP or UDP or ICPM Which of these is the relevant Protocol? ... The relevant protocol for Orion is TCP and From Port 1026 To Port 1026. You'll also need TCP port 22 in order to be able to access SSH. .... Maybe some more e) CIDR pre set to: 0.0.0.0/0: Do I set this to my floating IP 130.206.123.131? CIDR means the name of the network. 0.0.0.0/0 means "From everywhere". So if you set this value to the default value, your Orion will be accesible from the whole internet. This may have some security concerns. The message "Warning: Identity file smartlock_orion.pem not accessible: No such file or directory." means that the file you once downloaded (smartlock_orion.pem) is not found in your laptop. That file is a precondition to access you VM, it is the way your Virtual Machine can identify that you are who you claim to be (a legal user to that Virtual machine). We DO NOT keep any track of that file in our systems because that would be a security concern (we could login your VM pretending to be you). Anyway, this message has nothing to do with the security groups configuration. — The most permisive Security Group combination is (all these 3 rules at the same time): TCP from port 1 to port 65535 and CIDR 0.0.0.0/0 UDP from port 1 to port 65535 and CIDR 0.0.0.0/0 ICMP from port 0 to port 8 and CIDR 0.0.0.0/0 Regards, José Ignacio

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: