Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Budapest
Description
Dear Sirs,
Info: Connected to project DusanKrsticNS cloud (ID 88cc2d55126f4865b91c2cae47078832)
12 hours ago, I started function to making instance snapshot on 4 instances on Fiware Cloud Lab . Almost immediately server was created two snapshots the instances:
Name: dataServer-1
ID: f2caa0e3-5c88-4d33-b123-186b81822be1
Name: vpn
ID: 8d49c197-986d-4a21-9ea5-5ff9dc9fdca6
RAM: 8192MB
VCPUs: 4 VCPU
Disk: 80GB
RAM: 512MB
VCPUs: 1 VCPU
Disk: 1GB
but on this instances, tasks are still image_pending
Name: appServer
ID: 4de3bf0e-32e2-4558-ba51-3c3a0deabb8e
Name: sensorServer
ID: a0fecd22-35e9-4fa1-aee8-172a382ff09c
RAM: 4096MB
VCPUs: 2 VCPU
Disk: 40GB
RAM: 4096MB
VCPUs: 2 VCPU
Disk: 40GB
Can you provide more information, when the servers will work again?
Sincerely,
Dusan Krstic
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Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 28m | 1 | Giuseppe Cossu | 03/Dec/15 9:48 AM | |||||
|
2m | 1 | Giuseppe Cossu | 03/Dec/15 9:50 AM | |||||
|
4d 6h 13m | 1 | Budapest Node Helpdesk | 07/Dec/15 4:04 PM |
| Fix Version/s | 2021 [ 12600 ] |
| Summary | FIWARE.Request.Lab.Instances task image_panding. | FIWARE.Request.Lab.Budapest.Instances task image_panding. |
| HD-Node | Budapest [ 10911 ] |
| Summary | [Fiware-lab-help] Instances task image_panding | FIWARE.Request.Lab.Instances task image_panding. |
| Sender Email | dusan.krstic@beemonsolution.com |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
Dear Dusan,
i started it. Now it's working. If everything is fine, i will close this ticket.
Gergő
Dear Gergő,
Three of the four servers work, but for sensorServer I got error for reboot
Error rebooting instance sensorServer. Cause: 409 Error
{"conflictingRequest": {"message": "Cannot 'reboot' while instance is in vm_state stopped", "code": 409}}
How can I sensorServer instance, start again?
Best regards,
Dusan
Dusan Krstic
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Dear Dusan,
we found also that your VMs in 'NOSTATE' task. So we restarted your VM, and now you can connect to it. Please try it again, and please check you snapshots (maybe you need to create new snapshots) and write us that everythings fine or something is wrong.
Sorry for the inconvenience,
Gergő
| Attachment | Screenshot_from_2015-12-07_14_03_16.png [ 19041 ] |
Renamed attached file: 'Screenshot_from_2015-12-07_14:03:16.png' to 'Screenshot_from_2015-12-07_14_03_16.png' because it contained invalid character(s).
Hi Gergő,
Status of instances is changed, screenshot is in attachment.
Now I can not access a single instance and even those who are in active status
Can you help me to reboot all the istances and make their snapshots?
Best regards,
Dusan
Dusan Krstic
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Dear Dusan,
our node has some overload issue. We need to make a maintenance for this tomorrow. We hope it will solve your issue. If it is still, we will check it.
Sorry for the inconvenience.
Gergő
Hi Giuseppe, me again.
I received an email which informed me for scheduled maintenance on the Budapest server for December 7th, but today, all day, my instances are off.
I hope that tomorrow will normalize work of the server, and that my instance will finally start functioning.
On Wednesday, December 9th We have an appointment in which we must present the application.
Support team from Budapest, still no answer.
<<
Dear Budapest users,
The Budapest FIWARE Lab Node, will schedule a maintenance time slot on December 7th, from 09:00 AM till 12:00 PM.
In this time interval there will be service outages.
Sorry for the inconvenience.
FIWARE Lab Support Team. >>
Regards,
Dusan Krstic
Dusan Krstic
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Hello Giuseppe,
I still have no answer from support team in Budapest and the status of the instances are still unchanged.
Regards,
Dusan Krstic
Dusan Krstic
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| Assignee | Budapest Node Helpdesk [ wigner ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
Hello,
I've forwarded your ticket to the Budapest node support team.
Regards,
Giuseppe
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Field | Original Value | New Value |
|---|---|---|
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
Renamed attached file: 'Screenshot from 2015-12-03 07:47:23.png' to 'Screenshot from 2015-12-03 07_47_23.png' because it contained invalid character(s).
Renamed attached file: 'Screenshot from 2015-12-03 07:47:26.png' to 'Screenshot from 2015-12-03 07_47_26.png' because it contained invalid character(s).
Dear Gergő, thanks a lot
Dusan Krstic
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